The Ritz-Carlton Orlando, Grande Lakes
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The Ritz-Carlton Orlando, Grande Lakes

No.2 of Gourmet Hotels in Florida
4012 Central Florida Pkwy, Orlando, Florida, 32837, United States
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hotel overview picture
Highlights
Excellent service
Ideal location
Sparkling clean
Delicious breakfast
Lots to do
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Amenities
Golf course
Outdoor swimming pool
Hiking
Sauna
Spa
Massage room
Gym
Car rentals
All amenities
Property Description
Inspired by the opulent era of Florida's historic hotels, The Ritz-Carlton Orlando, Grande Lakes stands as the premier resort destination. Our high-end hotel in Orlando boasts a remarkable range of offerings, from rejuvenating spa experiences and championship golf to delectable farm-to-table dining, family activities, and exquisite pools featuring luxurious new cabanas. Unparalleled opportunities for relaxation, recreation, and adventure beckon families, couples, groups, and all travelers. Nestled amidst over 500 acres of pristine natural landscapes, tranquil lakes, and a thriving farm, The Ritz-Carlton Orlando, Grande Lakes transcends the conventional notion of a mere luxury hotel—it is an exceptional escape.
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9.1/10
Great
Good location, good environment, good service
All 109 reviews
Surroundings
Airport: Orlando International Airport
(17.5 km)
Airport: Orlando Herndon Airport
(32.9 km)
Train: Kissimmee Station
(14.1 km)
Landmarks: Drew Thomas Magic
(300m)
Landmarks: Lester Mandell Park
(1.2 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

High Floor Club King Room with Lake View
12

High Floor Club King Room with Lake View

1 King bed
Has window
Non-smoking
Bathtub
TV
Daily housekeeping
Cable channels
Room Details
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Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing w/ Roll-in Shower)
1

Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing w/ Roll-in Shower)

1 King bed
Has window
Non-smoking
Daily housekeeping
Hair dryer
Room Details
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Room, 1 King Bed, Accessible, Non Smoking (hearing)
3

Room, 1 King Bed, Accessible, Non Smoking (hearing)

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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King Room with Resort View
8

King Room with Resort View

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Newly Renovated, Club level, Guest room, 2 Queen(s), High floor
9

Newly Renovated, Club level, Guest room, 2 Queen(s), High floor

2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
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King Room with Lake View
13

King Room with Lake View

1 King bed
43m² | Floor: 1-11
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Executive Suite, 1 King Bed, Accessible, Non Smoking (Hearing)
5

Executive Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Wardrobe
Room Details
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Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)
5

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

2 Queen bed
Has window
Non-smoking
Daily housekeeping
Hair dryer
Room Details
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Two Double Room with Lake View
7

Two Double Room with Lake View

2 Queen bed
43m² | Floor: 1-11
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Executive Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing w/ Tub)
5

Executive Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing w/ Tub)

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Wardrobe
Room Details
Check Availability
Room, 1 King Bed, Accessible, Resort View (Mobility w/ Tub)
4

Room, 1 King Bed, Accessible, Resort View (Mobility w/ Tub)

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Wardrobe
Room Details
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Two Double Room with Resort View
7

Two Double Room with Resort View

2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Executive Suite, 1 King Bed, Accessible, Non Smoking (Mobility w/ Roll-in Shower)
5

Executive Suite, 1 King Bed, Accessible, Non Smoking (Mobility w/ Roll-in Shower)

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Wardrobe
Room Details
Check Availability
Executive King Suite with View
11

Executive King Suite with View

1 King bed
86m² | Floor: 1-11
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Room, 1 King Bed, Accessible, Non Smoking (Mobility w/ Roll-in Shower)
5

Room, 1 King Bed, Accessible, Non Smoking (Mobility w/ Roll-in Shower)

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Resort View,Club Level,Guest Room,1 King,High Floor
7

Resort View,Club Level,Guest Room,1 King,High Floor

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
Check Availability
Room, 1 King Bed, Accessible, Non Smoking (Mobility w/ Tub)
4

Room, 1 King Bed, Accessible, Non Smoking (Mobility w/ Tub)

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Wardrobe
Room Details
Check Availability
Club Two Double Room With Lake View
12

Club Two Double Room With Lake View

2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Lakefront Two Double Room
5

Lakefront Two Double Room

2 Queen bed
43m² | Floor: 1-11
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Executive Two Double Suite with View
11

Executive Two Double Suite with View

2 Queen bed
86m² | Floor: 1-11
Has window
Non-smoking
Daily housekeeping
Cable channels
LCD TV
Hair dryer
Room Details
Check Availability
Club King Room with Lake View
13

Club King Room with Lake View

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Club Two Double Room With Lakefront View And Lake View
6

Club Two Double Room With Lakefront View And Lake View

2 Double bed
Has window
Non-smoking
Daily housekeeping
Hair dryer
Room Details
Check Availability
Lakefront King Room
6

Lakefront King Room

1 King bed
43m² | Floor: 1-11
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Club Executive King Suite With View
17

Club Executive King Suite With View

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Newly Renovated, Club Level, Guest Room, 1 King, Lakefront
13

Newly Renovated, Club Level, Guest Room, 1 King, Lakefront

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Wardrobe
Room Details
Check Availability
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Guest Reviews

9.1/10
Great
109 reviews
Verified Reviews
  • Cleanliness9.1
  • Amenities9.1
  • Location9.1
  • Service9.0
Average for similar properties in Orlando
Most Mentioned
AI Summary
Guests praise the comfortable, well-maintained rooms with excellent air conditioning and stunning views. They appreciate the attentive staff and ample amenities, enhancing the overall experience.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
July 1, 2025
參加展會住的,整體還不錯
Translate
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 3, 2025
We stayed for three consecutive nights and confirmed with the hotel in advance about adding a blanket. The email reply said ok. But when we checked in, we found that it was not added. We called the front desk to ask for it, but no one came after waiting for a long time. The room was too small. One day, the button of the elevator to return to the room did not work, as if there was a power outage. We asked the service staff to come and see us, but they didn't say sorry, as if they were used to it. They took us directly to the elevator for their internal employees to go upstairs. While waiting for the elevator, we met other employees going up and down. They didn't say hello when they saw us. We needed to go up, but they wanted to go down. They didn't give guests priority. They took us down to the basement with the guests in another room, and then went upstairs. When we got out of the elevator, we were asked to go out by ourselves. We turned out through the internal corridor of the hotel to find a room. This is the worst Ritz-Carlton experience in the world. Avoid it in the future.
Original TextTranslation provided by Google
J‍i‍a‍o‍y‍u‍n‍a‍n
December 30, 2024
Good location, good environment, good service
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 19, 2024
Great customer service 👏
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 27, 2023
Found cockroaches. Hotel facilities include sauna room for a fee
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 29, 2023
On the first day I went, there were other people's pants in the room drawer, which was disgusting. The wiif is also not easy to use. Book 4,000 a night in advance and 3,000 on the same day. This is the worst ritz I've ever lived in
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 21, 2025
There are many positive aspects of this property. The staff are great. The rooms are large and clean. The special events are amazing, especially the fire works. They make you feel special. But the smalls things are detractors. The bar is overpriced even for a Hotel. One order of scotch is 1/2 the bottle price. None of the 8 cue sticks hacks have tips. The shuffle board table has broken pucks. Rooms for many guests were not ready by the 4pm check-in. They can do better for a “Ritz”.
R‍o‍d‍r‍i‍g‍o‍ ‍R
July 9, 2025
Ritz Carlton shares a property with JW Marriott, and there’s a spa in the middle. There are various restaurants on-site, each with its own pool bar. Our room was on the 9th floor. The rooms are beautiful and well-maintained, as they should be. The bed was incredibly comfortable, and the AC was cold. The hotel spaces are luxurious and fancy, but there are a lot of noisy kids and teens around. The pool is large and quiet, except for the aforementioned kids. There should be an adults-only section. The pool staff comes around in the morning and offers fruit like apples, bananas, and oranges. They come around in the afternoon and offer wet wipes before lunch. Everyone I spoke to was super friendly and energetic. The Ritz pool has Bleu Bar, which opens at 11. I had lunch there both days; the food was very good for the price. We had a great stay, and I hope to be able to stay again.

Services & Amenities

Outdoor swimming pool
Spa
Gym
Bar
Restaurant
Conference room
Multi-function room
Playground
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
StyleBuffet
AgeFee
Children 11 years old and under
US$19.00 (approx. PHP 1,105.32) per person
Adult
Buffet:US$44.00 (approx. PHP 2,559.69) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: Contact the property for details

Service Animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2003
  • Renovated: 2021
  • Number of Rooms: 582
Inspired by the opulent era of Florida's historic hotels, The Ritz-Carlton Orlando, Grande Lakes stands as the premier resort destination. Our high-end hotel in Orlando boasts a remarkable range of offerings, from rejuvenating spa experiences and championship golf to delectable farm-to-table dining, family activities, and exquisite pools featuring luxurious new cabanas. Unparalleled opportunities for relaxation, recreation, and adventure beckon families, couples, groups, and all travelers. Nestled amidst over 500 acres of pristine natural landscapes, tranquil lakes, and a thriving farm, The Ritz-Carlton Orlando, Grande Lakes transcends the conventional notion of a mere luxury hotel—it is an exceptional escape.

Frequently Asked Questions

What is the cancellation policy for The Ritz-Carlton Orlando, Grande Lakes?

The cancellation policy for The Ritz-Carlton Orlando, Grande Lakes varies depending on the type of room and booking conditions.

What are the check-in and check-out times at The Ritz-Carlton Orlando, Grande Lakes?

Standard check-in time at The Ritz-Carlton Orlando, Grande Lakes is 16:00 and check-out time is 11:00.

What amenities and services are available at The Ritz-Carlton Orlando, Grande Lakes ?

The Ritz-Carlton Orlando, Grande Lakes offer top amenities and services include Shuttle service.

Can I bring my pet inside the The Ritz-Carlton Orlando, Grande Lakes?

Pets are allowed on request at The Ritz-Carlton Orlando, Grande Lakes. Charges may be applicable.

How far is the The Ritz-Carlton Orlando, Grande Lakes from the closest airport?

The closest airport is Orlando International Airport, and it is about 18 mins from hotel by car (17.5 km).

Is airport shuttle service offered by The Ritz-Carlton Orlando, Grande Lakes ?

No, the The Ritz-Carlton Orlando, Grande Lakes doesn't offer airport transfer services.

About This Property

Nearest AirportOrlando Intl. Airport
Distance to Airport17.95KM
Distance to Train Station13.69KM
Average Price FromPHP57228
Hotel Star Rating5