Guest User
January 31, 2025
I was so excited to try Marriott Lakeside! We usually stay at the JW Marriott next door but wanted to stay in a larger place. I was disappointed that I was not given any on my Marriott member perks at any time during our visit. We were not allowed to check in until 4:00. We had lunch on property, it was just awful and terribly expensive. We tried to eat at the JW but they charge $50 for a day pass to even eat a the restaurant even though we are staying on property! Finally getting into our room, it smelled like the guests before us had cooked fish and curry. The smell was HORRIBLE! It was too late to change rooms due to the very late check in and we had plans for the evening. The beds and pillows are rocks hard and the decor is dated. I woke up with a terrible head ache from not getting any sleep. I asked for a later check out, another Marriott Member perk, but was denied that as well. Housekeeping began knocking at the door at 9:50. I am furious that I wasted my time, money and most of all, my points to stay here a total of 17 hours. Move on, try another place!