Disney's Wilderness Lodge

Guests appreciate the friendly staff, comprehensive facilities, and comfortable, clean rooms with stunning views. However, no specific disadvantages were mentioned.

We’ve stayed at Wilderness Lodge several times (4 or 5) in the last 5 years and thoroughly enjoy every aspect of this hotel! There are great options regarding restaurants; roaring fork for a quick pickup and go snack or breakfast, whispering canyon for a longer sit-down breakfast, lunch or dinner or geyser point & territory lounge for an afternoon cocktail or evening bite. For us, Roaring Fork has spotty service and food quality, especially for the price. We’ve experienced good results, but also a lack of attention to detail such as order accuracy or inconsistent portion size. Whispering Canyon has been a solid choice for us every time. Geyser Point and Territory Lounge have been simply amazing! The staff is attentive, food options are solid and delicious and the cocktails are great. Our only negative comment regarding the Lounge is that it closes entirely too early (10pm). Geyser Point isn’t much better from this aspect (11pm). We haven’t dined at Story Book which is character dining, but haven’t heard anything negative. Transportation to the parks is usually very good. Buses to all of the parks, leaving from the bus stop between Wilderness Lodge and Boulder Ridge, plus the boat(s) to Magic Kingdom! There are two sizes of boats and only the large one accommodates wheel chairs and strollers that aren’t folded. This is the only negative point regarding the boats. Sometimes you have to wait longer for the larger boat. Morning boats fill up quickly, so don’t arrive late to the dock if you’re not willing to wait. Something we’ve learned recently; if you take the bus to Hollywood Studios, you can walk to Epcot’s International Gateway (France entrance). We found this very helpful for rope drop to Remy’s Ratatouille Adventure. International was very busy at security, unfortunately, so be forewarned. The rooms and theming are wonderful! We really love the feel of the Lodge, all of the attention to detail regarding the architecture and thoughtful details in the design such as the animal prints in the walkways. We would recommend the architecture tour and researching various books regarding entertainment architecture, 4240architecture…, and the design themed by the National Park hotels. Improvements; availability of the room at check-in can be spotty. We’ve waited until 6 pm for our room to be available. The waterpark passes help alleviate this issue, but it can still be challenging. It’s also time to update the pools in the next few year or so and add heaters. The water can be very cold in the Fall and Winter months. Another hot tub at the Boulder Ridge pool would be a great addition! Things we love that are overlooked; boat service from MK in the evening is wonderful!! The lines are short, it’s quiet and seamless. We secretly smile to ourselves as we look over at the skyliner line and the hordes of people heading to the transportation center. Wandering around the resort in the evening with a cocktail is so relaxing. A chair down by the lake with

It is a great looking hotel. Customer service is also great. They did give me a different room than requested and said I was upgraded. It overlooked a swamp. They wound up crediting me the difference. A few other issues. Room was near elevator. Your hear the dinging all night long. In addition you heard loud guests always near the elevator. The walls to the rooms are very thin. You hear everything. Also near an ice machine so you hear all getting ice. And finally there are not enough healthy options on the menu. (At all)!