Howard Johnson Parkview Plaza Erdos Reviews

Response from Property: Thank you for sharing your detailed feedback regarding your recent stay. We deeply regret to hear that the closure of the Executive Club has affected your experience, especially since it took away some of the benefits associated with staying on the executive floor.We also understand your disappointment with the closure of the hot pool, steam room, and sauna. These amenities are important to many of our guests, and we will certainly take your feedback into consideration as we evaluate our offerings.Regarding breakfast, we strive to provide a variety of high-quality options to satisfy our guests' tastes. However, we acknowledge that there may have been some room for improvement during your stay. We will review our breakfast selection and make adjustments as necessary to ensure a better experience for future guests.Furthermore, we apologize if you felt that the pricing was not in line with the quality of the accommodations and services provided. We take pride in offering value for money and a comfortable stay, and we will work to address any concerns related to pricing and the overall maintenance of our facilities.Thank you again for your feedback. We appreciate your honesty and will use it to improve our services and offerings. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Assistant manager——Sam Jia

Response from Property: Thank you for sharing your experience with us. We are glad to hear that your first impression of the hotel was positive, and that you appreciated the spaciousness of your room on the 25th floor. We understand that the swimming pool situation may have been disappointing for you, and we apologize for any inconvenience this may have caused.It's true that the hotel does offer swimming lessons, and we appreciate your bringing this to our attention. We understand that it may have impacted your ability to enjoy the pool as you had hoped. Rest assured, we have taken note of your feedback and will consider ways to better manage the use of the pool during these types of events in the future.Regarding the food on the fifth floor, we apologize if it did not meet your expectations. We are always looking for ways to improve our dining options, and your feedback is valuable to us. We will work to make changes to our breakfast offerings to better serve our guests.We are glad to hear that despite the issue with the pool, you still found the hotel to be a good choice for a peaceful sleep. We strive to provide a comfortable and relaxing environment for all of our guests, and we appreciate your understanding in this matter.Thank you again for your feedback, and we hope to have the opportunity to welcome you back to our hotel in the future. Assistant Manager---Sam

Response from Property: Dear guests, Hello! Taking care of you as a family is our tenet. We are very happy that you can leave a good impression in the hotel. Your comments are as warm as sunshine. We will continue to work hard to forge ahead and create a better experience for you, look forward to your next visit! Assistant manager——Steven

Response from Property: Dear Guest, Thank you for your review! We are sorry for your unpleasant experience during your stay at the hotel. Your valuable comments are very important to us, we have put forward your views to the relevant departments to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. We look forward to seeing you again!

Response from Property: Dear guests: Thank you for sharing your stay experience. "Guests go out and smile when they are out" is our service tenet. It is the recognition of our services by guests like you that makes us more confident and motivated in our work. Sincerely look forward to your experience again!

Response from Property: 尊敬的賓客，衷心感謝您對我們酒店的高度評價與認可！您的滿意是我們最大的追求和動力源泉。得知您對我們的房間寬敞明亮、環境舒適感到滿意，我們深感欣慰。我們一直致力於為賓客提供優質的住宿環境，讓每一位賓客都能感受到家的温馨與舒適。同時，您對前台員工楊晨的出色服務表示了由衷的讚賞，這讓我們更加自豪。楊晨的年輕與活力，以及她那熱情、耐心的服務態度，正是我們酒店團隊中不可或缺的力量。她的專業素養和服務精神不僅為您的住宿體驗增添了温馨與愉悦，也為我們酒店樹立了良好的服務榜樣。此外，您還提到我們酒店的設施設備都很完備，這也是我們一直致力於提升賓客住宿體驗的重要方面。我們不斷更新和完善設施設備，以確保每一位賓客都能享受到高品質的服務和設施。再次感謝您的光臨與支持，我們深知每一位賓客的滿意都是對我們最大的鼓勵和肯定。我們期待在不久的將來能再次迎接您的到來，為您提供更加周到、細緻的服務，讓您在旅途中感受到更多的温暖與關懷。祝您旅途愉快，生活幸福！大堂副理——趙新宇

Response from Property: Dear guest, thank you very much for your high evaluation! The hotel's catering team has been working hard to create delicious food, striving for exquisiteness and excellent flavor, and enriching the dishes to take into account diverse preferences and local characteristics. The service is also done to make everyone happy and respected. Yang Chen performed well, and your recognition will inspire us to continue to forge ahead. We look forward to your visit again and to a delicious meal together. Assistant Lobby Manager - Sun Shengpeng

Response from Property: 尊敬的賓客，非常感謝您對我們酒店的高度評價與認可，特別是對您提到的前台員工楊晨的出色服務表示由衷的讚賞！得知您在入住和退房過程中都得到了楊晨熱情、耐心且細緻的服務，我們深感欣慰。楊晨的微笑和周到服務正是我們酒店一直所倡導的“以客為尊”服務理念的生動體現。她的專業素養和服務態度不僅為您的住宿體驗增添了温馨與愉悦，也為我們酒店贏得了寶貴的口碑。我們會將您的讚揚轉達給楊晨，並鼓勵她繼續保持這種優秀的服務態度，為更多賓客帶來美好的入住體驗。同時，我們也會將您的反饋作為激勵全體員工提升服務質量的寶貴動力，不斷努力為賓客提供更加優質的服務。再次感謝您的光臨與支持，我們期待在不久的將來能再次迎接您的到來，為您提供更加舒適、愉悦的住宿體驗。祝您旅途愉快，生活幸福！大堂副理——趙新宇

Response from Property: Dear guests, thank you very much for your high evaluation and recognition of our hotel! Your satisfaction is our greatest motivation and pursuit. In terms of service, we always adhere to the principle of "guests first". Staff member Yang Chen has won praise from many guests for his warm and friendly attitude and efficient and fast service. We are well aware that high-quality service is the foundation of the hotel, so every employee has undergone rigorous training to ensure that we can provide you with the most considerate service. Thank you again for your recommendation and trust! We are well aware that every time you stay is the greatest support and affirmation of our work. In the future, we will continue to work hard to continuously improve the quality of service and accommodation experience, in order to bring you a better stay. Looking forward to seeing you again! Assistant Lobby Manager - Sun Shengpeng

Response from Property: Dear guests, thank you very much for your affirmation and praise for our hotel! We are honored and encouraged to learn that you have given high praise to our facilities, hygiene, environment, service and breakfast. The hotel has always been committed to providing guests with a full range of high-quality accommodation experience. Complete facilities, clean and tidy environment and quiet and comfortable atmosphere are our basic commitment to every guest. The details such as enthusiastic service attitude and waiters taking the initiative to help with luggage are the embodiment of our team's attentive service and guest-first. Regarding breakfast, we know that it is the most important meal of the day, so we pay special attention to the rich variety and diverse taste. The perfect combination of Chinese, Western and Mongolian food not only meets the dietary needs of different guests, but also shows our respect and integration of multiculturalism. Thank you again for your recognition and support. Your satisfaction is our greatest motivation. I look forward to your visit to our hotel again in the future and continue to enjoy the high-quality service we bring to you. I wish you all the best! Assistant Lobby Manager——Sun Shengpeng

Response from Property: 非常感謝您對酒店前台Anny及我們整體服務的認可！得知Anny的貼心服務讓您感到温馨，我們深感欣慰。酒店一直致力於為客人提供專業與用心的服務，從早餐到晚餐自助，豐富的種類與新鮮現做的美食，希望能為您帶來安心的用餐體驗。房間寬敞明亮、設施一流，是我們對品質住宿的堅持。服務員的笑容與熱情，更是我們傳遞親情化服務的體現。您的滿意就是對我們最大的鼓勵，期待再次為您服務，祝您一切順利！大堂副理——賈納文

Response from Property: Thank you very much for your affirmation and praise! Our hotel has always been committed to providing guests with a comfortable, elegant and considerate accommodation environment. We are honored to know that you are satisfied with our overall environment, room facilities, fitness and swimming pool facilities, and catering services. We always believe that excellent service is one of the core competitiveness of the hotel, and every employee is the embodiment of this competitiveness. Thank you again for your affirmation and support! We look forward to continuing to provide you with more thoughtful and considerate services in the future, so that you can feel the warmth and comfort of home on every trip. I wish you a pleasant journey and look forward to serving you again! Assistant Lobby Manager - Sun Shengpeng

Response from Property: Thank you very much for your positive evaluation of our hotel! We are glad to know that although the decoration style is retro, the careful maintenance of the facilities still makes you feel comfortable and warm. We pay special attention to details and provide three different pillows to meet the needs of different guests. At the same time, the bathroom with a bathtub also adds a sense of comfort to your stay. The charging station downstairs of the hotel provides convenience for your travel. In terms of hygiene, we have been working hard to improve and ensure that every guest can enjoy a clean and tidy environment. The service team always welcomes every guest with a warm and thoughtful attitude. The small gift pack, fruit, yogurt and free drinks at the Mini Bar are all surprises we prepare for you. The richness and variety of breakfast have also been recognized by you. The Mongolian mutton soup, milk tea and delicious pancakes are all praised by you. The timeliness of the supplementary meal reflects our attention to the needs of guests. Thank you again for your affirmation and support, and look forward to your next visit! Assistant Lobby Manager-Janawen

Response from Property: Thank you very much for your detailed evaluation and valuable comments on our hotel! We are honored to learn that you have given high praise to our room facilities, overall hygiene and hotel environment. In particular, the dry and wet separation of the bathroom, the separate design of the bathtub and shower, and the spacious washing space you mentioned are all carefully created by us to allow guests to enjoy a more comfortable and convenient accommodation experience. Regarding the toothbrush issue, we are very sorry for the inconvenience caused to you. We will immediately strengthen the inspection and quality control of guest room supplies to ensure that every guest can use high-quality new supplies. We are also deeply sorry for the trouble caused to you by the parking lot lifting barrier failure, and will immediately troubleshoot and repair the fault, and at the same time strengthen daily inspections to avoid similar situations from happening again. Finally, thank you very much for your recognition and support, especially for your love of our special souvenirs. I look forward to your next stay, you can enjoy more complete services and facilities, and bring you a pleasant accommodation experience again. I wish you a happy life! Assistant Lobby Manager-Janawen