Pet friendly Hotels Orange County

paper towels always great place to stay at price is always right they may not have a restaurant anymore but they have a convenience store icoffee everything open 24 hours

Customer service is lacking in some of your employees. Colin, specifically, the front desk person should NOR be speaking to guests. When I called the front desk from my room asking for more pillows and blankets. Why? Because there were 4 people in the room, and the sofa bed is not the most comfortable. Colin answers the phone and said in an unfriendly tone: ”Let me see what I can do.”. That is not the way to talk to a customer. I asked him: ”What do you mean?”. He said: ”Some of the guests may have already taken all of the blankets and pillows.” Well, this is a hotel. I was under the assumption that hotels have extra pillows and blankets. Anyway, what a stupid way to answer! He could have said: ”No problem. I will have someone deliver those to you right away.” The nice gentleman who showed up from housekeeping came back to our room 4 times. He was the sweetest. I wish I remembered his name. He got us blankets, and then pillows. He even reminded me that we had pillows and blankets in the bag on the top of the closet. I also forgot that I needed an additional bath towel because there were only 3 in the bathroom. Once again, housekeeping gave me an extra towel. He was very customer-oriented UNLIKE Colin (from the front desk) who should not be working in this industry which entails being customer-focused. Maria was very good. She even helped me book the room for 7/16/2022 when I had a problem booking it online on 7/11/2022. She stayed on the phone with me until I got the booking confirmed. I had the opportunity to meet Maria when we checked out. She is very pleasant. On the other hand, Colin, should be reprimanded for bad customer service skills. He needs to GO. He also doesn't explain anything upon check-in. He rushed everything. He just handed me the key and asks me to refer to the card in the back of the key holder. He has no warmth.

Our hotel stay was smooth from the start. The staff was very helpful and a big thank you to the manager Hassant who went above and beyond to accommodate us on extending our stay here. It truly felt like home away from home. We will definitely recommend homewood suites garden grove to all our family and friends. Thanks, Ferdinand and Anita

Nice place to stay but had an issue with parking. I have an accessible plate and parking was 20 feet from the door..and I parked myself. Then got a 30$ a day valet parking bill on my final bill. She. I arrived the valet guy said I wouldn’t be charged…anyway I’m a Hilton honors member and have also let them know I won’t be staying at a Hilton brand any time soon. And I travel every weekend in the winter for sports. Oh well…

Booked a room for a family Disneyland vacation August 2022. At check in I was surprised when I was told there would be no cleaning service during our stay even if we ask. Their reason was 'for our safety and their staff safety.' In my opinion the owners have found a way to increase profit margin by minimizing the number of cleaning staff they hire yet continue to charge rates equivalent to a deluxe hotel. You can do better at a budget hotel or go to a deluxe for the same price and get cleaning service

Nice Hotel conveniently located next to lots of Restaurants and easy access to the freeway. Rooms are nice and clean. Beds are very comfortable. Internet works very fast. Bathrooms could use a remodel. Everything else in the hotel is very nice and updated. Staff are very nice and take care of the customer very well.

Fabulous place to stay when visiting Disneyland nice and close we still used the ART bus system but you could walk. Randy was amazing we had some trouble with our reservations but he didn’t leave until we had it sorted out even though he had to stay late for us. The rest of the staff was also extremely helpful and kind. The Breakfast buffet saved us so much time in the morning we could just eat and leave.

I am hilton honors ( Silver) member we came in and choose a digital check in but room showed delayed and the room was not ready at 5:30 PM. So they offer me another room on first floor, I did not want to be there. I prefer top level where there generally no pets and not much noise. That is why I had pre-select room 319 not to far from the elevator. They told us the cleaning crew as ill. They did apologize and so they get the room ready in about 10 to 15 min... from 5:30 PM. We were at dinner went to Olive Garden why we waited. The sofa was still dirty took pictures so I was not be held liable. , There was construction ( big crane and ball that hits the street) near this location but no one told us that at the time of booking. So we give (3) stars for not a comfortable bed, late check in due to unclean room, staff that did not advise us on things, until we arrived. I would advise another location this is not a typical Hampton Inn.

When you stay at Patriots Boutique Motel in San Clemente, you'll be by the ocean, a 2-minute drive from San Clemente Pier and 8 minutes from Dana Point Harbor. This hotel is 7.4 mi (11.9 km) from Doheny State Beach and 7.9 mi (12.8 km) from Mission San Juan Capistrano.Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, a picnic area, and barbecue grills.Take advantage of the hotel's room service.Featured amenities include express check-in, express check-out, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.Make yourself at home in one of the 15 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, and housekeeping is provided daily.

The hotel is especially suitable for families. The suite has a sofa bed and can cook simple meals, especially suitable for our family of 4. The location is good for travel and safety. Parking and wiff are free. Dinner on Monday and Thursday night