Family-friendly Hotels in Orange County

I paid the room fee on Ctrip and charged it again when I arrived at the hotel. The room rate booked on Ctrip covers all taxes and attraction fees. Checking out is the hotel trying to charge attraction fees again. Is the information channel between Ctrip and the hotel not smooth enough?

Everything was good, but the only downside was that my room didn’t have a mini fridge, the ac didn’t work. The bathroom was small, there was small bugs and the ceilings were low. My room felt like it was an extra room or a backroom.

I was able to walk to Disneyland, but I think it would be more convenient if it was a little closer. Room and bathroom were clean and comfortable. It was a bit far from convenience stores and supermarkets, so you should buy what you need in advance!

I had a question before I checked in, I messaged the hotel in the Hilton honor app. I received a prompt and courteous response from Jenelle. When I checked in the hotel Jenelle was at the front desk and remembered me & my message, she Also went out of her way to accommodate me with my special needs. Shortly after checking in Bevz checks in on me and make sure everything‘s OK. When I left and came back Bevz still remembered what I needed before I did. These two amazing employees are just the type that I would want to be the face of my business. I stay in many hotels and rarely do I see this type of service.

The location was great walking distance to downtown Disney with a nice summer night. The staff is great and it feels just.like home. LOVE IT

Booked separately in two days, communicated at the front desk and changed to a unified room type (but not up but down...), the room got to the second floor without an elevator 🛗, you have to lift your luggage up by yourself, and the most embarrassing thing is that there is glass on the roof early in the morning Wake up at six o'clock when the sun rises, you need to wear an eye mask! ...... Children can play in the water world, which is not bad. It is a ten-minute walk from Disney, and there is a place to eat opposite. There is also a small supermarket on the first floor of Building 1 of the hotel where you can buy snacks and drinks

We are DVC and bagged a room at the VGC in early August. First thing- the building and lobby and overall vibe are beautiful. The bell person who greeted us was outstanding, Sorry didn’t get his name but he’s 50s, slim guy, and extremely talkative and helpful, the true ‘Disney Difference’ type employee. Check in was a very slow and lengthy experience although the lady was very nice. Queues at 3pm. This could be speeded up. Room wasn’t obtained until just after 4. We had a disappointing outlook room, ground floor, corner, facing directly at back entrance to Californian Adventure. Security guards stood around and no real barrier for privacy so never sat on patio. However, we realised the room had some advantages in that you could be in the park in about 40 steps. Room was nice enough. Would I pay over $1000 a night for it cash? Not worth it but booked on points. They are getting so they need a refurb although still in decent shape. It was all very dark though, perhaps not helped by room position in bottom corner of hotel. Craftsman’s bar was a bit disappointing for food. It was OK quality but very, very slow at coming out. Mine was comped. The bar itself with live music is lovely though and cocktails good. Pool is beautiful but at the same time disappointing. It’s disappointing because there are not enough sun loungers. This is partly due to Disney greed, who have turned over about a third of the already too small pool area to paying cabanas. This is partly due to lack of management. They are meant to have wristbands on people, but half did not have them and half the time there were no staff on the gate to put them on. I personally witnessed at 8am a family coming in the front of the hotel who didn’t seem to be staying there (very easy to get in despite needing a key card as the gate is constantly opened onto the sidewalk) who I saw walk into the pool area, they had no card and waited for gate to open and went in. Disney can see from the reviews on Tripadvisor this pool seating issue is a major problem. They need to do something about it. If that includes removing the cabana area and taking a hit on upcharges, they need to do it. They need to get really strict on pool management and wrist bands. When you are paying this much for a hotel, not being able to get sun beds is totally unacceptable. Shame as pool itself is lovely and live music even in the day. The characters also seemed to plead daily at around 4 pm for a pool party. Gym great. The DVC team here here we’re very nice people. Obviously location is fantastic.

You must stay at Disneyland Hotel when you go to California Disneyland. It is so convenient. I went out to line up at 7 am and returned to the hotel at 12 pm. I stayed there for two days. It was very convenient to use Gens+. California Disneyland is so fun that you can't miss it! Later, I played Universal Los Angeles. It felt similar to China, except that there was an extra sightseeing and Mario. Personally, I think that if you choose one of the two parks, Disneyland must be more fun, especially the Adventure Park.

Location: There is a bus stop in front that goes to Disneyland. It cost $6 for a pass for 1 day for adult. Some food around the hotel. Room: size is good for 4, 2 adults and 2 children. 2 bath tub in the toilet. Good for family. Aircon noise is abit noisy. Otherwise all is good Breakfast: Not alot of option but quite good. The kids love to do the waffle in mickey mouse shape. Overall, good value for us.

We had a lovely 3 night stay. The front desk staff was friendly and check in quick and easy. The snacks were a nice touch. The room was clean and comfortable and large enough to spread out a bit. Two large windows offered a lot of natural light and a view of the mountains. Bathroom was also clean with plenty of towels. Loved the hand soap in the bathroom- sometimes the bar soaps just get messy. We were there one evening when the social hour was offered. We had some wine and ate a light dinner. It wasn't fancy but the spaghetti, salad, and wine was a great way to wind down after a day of traveling. Breakfast had typical offerings and plenty of coffee. They were constantly checking and refilling as needed. The area the hotel was in was nice. My husband and I got a walk in and we found a park near by-if you're traveling with littles, they will love the play structure there. Unfortunately, we left a day early due to incoming severe weather; however, the staff was understanding and it was not a problem. They left us another treat bag at our door which was thoughtful. Overall, a great stay!