Umino Ryotei Okinawa Nakamasou

I had high expectations for this hotel, but I was very disappointed. Service: Very poor. The front desk staff had very low EQ. It was not the usual five-star service level. I think this is why this hotel is only four stars. Facilities: Apart from the hot springs, there are no other facilities, not even a hotel garden, not to mention any parent-child facilities.

1. The price of a five-star hotel, the service of a three-star hotel 2. The room was always very humid 3. The soundproofing of the room was poor. I could often hear other people walking and opening doors at night. I didn't sleep well every night for six nights 4. Before I went there, I asked if there was a pick-up at the airport or if there was a golf cart to help me deliver my luggage from the bus station to the hotel room. At that time, the waiter told me that there was no, but on the first day of my stay, I found that there were two golf carts parked at the door of the hotel. Moreover, the hotel is on a hillside. If you are a traveler who does not rent a car, you must think carefully. It is very difficult to climb the hill every day, and imagine how hard it is to climb the mountain with a suitcase 5. Room cleaning is only provided once every three days. Any hotel should provide room cleaning service at least every day. This is really too much, and I didn't tell you this when booking the room. I really don't understand why the price is the same as that of other five-star hotels, but the service is directly discounted everywhere 6. Breakfast must be strictly eaten at the scheduled time, and you cannot choose what you want to eat. The hotel has a fixed Western breakfast on the third day, which only has breakfast meat and ham sausage. Other five-star hotels in Japan allow customers to choose their own dining time and food within a time range, instead of calling to urge them if they are ten minutes late. There are also regulations on dining time, and service will be stopped at ten o'clock in the morning. 7. The hotel only provides canned soft drinks, no bottled mineral water, and at most a pot of filtered circulating water. This is also very strange. The location of the hotel is very desolate, there is no 711 or Lawson around, and mineral water is not provided, but filtered water is provided only to save costs. 8. The hotel does not have lunch, only breakfast and dinner. And dinner must be booked three days in advance, and there are only two sets, each priced at 16,500. They are wagyu and kaiseki cuisine. There is only one bad teppanyaki around the hotel, and there are no other restaurants, which is really inconvenient. 9. The hotel's service is not very good. Basically, Japanese is the main language, and it is difficult to communicate in English. The dining service is also average. The hotel is not equipped with any common medicines. For example, I got sunburned, but the hotel did not have sunburn medicine, and there are no pharmacies or convenience stores around. 10. The public facilities of the hotel are very simple. The only public facility is a very small hot spring pool. There are no restaurants, shopping malls or places for activities around. After returning to the hotel at night, you can only stay in the room. There are no other activities. Even the restaurant can only be entered if you have a dinner reservation. There is not even a bar. 11. The facilities in the room are also unsatisfactory. The curtains are broken and the drain pipe of the wash basin is a bit blocked. 12. The location of the hotel is really desolate. It is located on the hillside. In addition, the hotel itself has no entertainment facilities. Unless you drive yourself and are accompanied by a companion, and you are here to enjoy a quiet life, it is really recommended to directly choose some internationally renowned five-star hotels of the same price. There are not even street lights around this hotel. It feels very dangerous to walk around at night. There is no zebra crossing. The vehicles coming and going are driving very fast. There are many mosquitoes and weeds on the sidewalk. There is even no trail. There are even silt and crabs crawling on the sidewalk. I later checked other hotels of the same price, and they all provided airport pick-up services and had swimming pools, bars, all-day cafes and restaurants, courts, gyms and other public facilities. In short, it was a real pitfall.

環境清幽👍環境👍👍

非常不錯，外面景色不錯，晚飯早飯都很有特色

Ctrip made the reservation through a third-party website. It took a long time for the hotel to confirm the order. The hotel required slippers from the moment we entered the lobby. It was best to prepare a few pairs of socks. Walking barefoot for several days was a bit uncomfortable. The hotel did not have its own beach and was a certain distance from the beach. It was a bit disappointing.

感謝飯店人員的親切