Best Western Plus Midwest Inn

Pleasantly surprised at how nice this hotel is, especially after reading some of the prior reviews! We are Diamon Select BW reward members and greated as such upon check in. We travel a lot, and this hotel was very clean, front desk staff was helpful. We really appreciated the fact you needed a key card to access the elevator to your floor. Our room was spacious and clean, no issues with anything. Bed comfortable for a good night sleep while on a long road trip. This hotel is away from the downtown area of Omaha which was great, we found restaurants and stores nearby easily. Breakfast was very good as well. We would stay at this hotel again if in Omaha.

This is an updated older property that has been updated. They had an elevator. The Fitness Center was very nice. The pool area looked cute with the slides, water only 3' deep, but we did not use. We stayed 2 nights and it was close enough to a lot of things. We suggest staying on the M Street side, rather than the L Street side which was very noisy.

Most uncomfortable, lumpiest, uneven, and filthiest bed I have ever slept in. The sheets were clean, but the mattress itself appeared unhygienic. I have never taken pictures of a bed, but this was SO bad, I did. Also, the elevators were broken and the fire stairs were uneven and at least one seemed loose. Breakfast was quite good, though. We could tell a lot of pride went into that area. We were a little worried to park our car there, as the area appeared to have seen better days, but the woman at the desk told us to park in the area in front of the doors and she would be able to keep an eye on the cars in those spaces. I will not be visiting this hotel again and cannot recommend it.

The staff were mostly friendly. The overall statement that would sum up my experience is this. An establishment can be judged by its appearance on the outside. It can be considered and confirmed once inside. This place either needs a serious overhaul and remodel, or needs to be torn down and rebuilt. - Parking lot and useless "islands". Only one elevator is broken and takes twice as long to fully close its doors before going anywhere. When we walked into the room the first time, there were strands of long red hair/brown hair in the bathroom floor. - There is no actual exhaust fan in the toilet/shower area. - The room smelled musty like the AC unit had not been cleaned in a while. The TV remote was dead and did not work. The TV did not work (power, but no way to control it). We were on the 5th floor with a 3.5-year-old, and every day/night, we had to get a rude awakening with the loud vehicles and emergency vehicles close by. The pool was gross and underwhelming. Also, the 2nd night of our stay, the police had to be called because a grown man in a CHILDREN'S THEMED POOL AREA would not get out of the pool and was causing issues. The pool had WAY too much chlorine. The "family" restroom/shower area looked like someone let a pit bull loose in there. Doors were smashed, and everything was unsanitary and wet. There were never ever enough towels, so we had to use our room bath towels. The ice machine on the 5th floor looks like it is growing black mold and had not been cleaned or sanitized since it was first installed (late 90's?). The fact that I had also signed up for the BW credit card and could not use it to check in with was very inconvenient and upsetting due to lack of ability or care to try. This was our first family trip to the Omaha Zoo and the only thing I can say was that the AC worked, and the beds were not uncomfortable to sleep on. Other than that, this place made me want to take three or four showers once I got home... I will not be staying here again.

Just amayzing stay and very confortable I will recomend it good price good service good breakfast to many good things to list thank you

Hadn't stayed at this BW before and we were very satisfied with our choice. The room was spotless and furnishings were just what we needed. The bed was very comfortable. Breakfast offerings were not exciting but satisfying enough that we had no reason to eat again until lunch time. Good choice for singles, couples and families and easily accessible from I-80.