Bay Breeze Inn

I made a mistake and booked the wrong weekend. The weekend passed, I was charged and confused, then realized I made a mistake. I called them and asked them if it was possible to get a refund since we still plan on staying, just at a later date. They said they’d refund me after I made the new booking. I proceeded to make TWO future bookings because of concerts in the area. I waited two weeks, didn’t get a refund. I called again to check on the status of the refund and was told it was fine, just dispute the charge. This seemed weird but I went with what I was told to do by the business. Months later the dispute ended in their favor and I was recharged. I understand I made the mistake in the first place but where this negative review is coming from is the fact that I didn’t each thing they told me to do and worked with them and they told me they’d refund me and then didn’t. If they didn’t want to refund me for the mistake, they should’ve just said that. Horrible run around customer service experience. I canceled both future bookings.

The room had a bad order the linen was stained and dingy.

I like the gate that locked and it was actually a big area not small and the staff was helpful.

Amazing Great service

Staff was polite stay was clean and affordable. Close to Oakland Arena. Stayed for J-Hope on the Stage 💜✨️🙌😊