Latest Reviews for Oakland Hotels

Holiday Inn Express & Suites Oakland-Airport
4.2/595 Reviews
Terrible experience. My family and I had a layover for 5 hours around midnight ant the Oakland anirport and booked this hotel due to its proximity to the airport and offer of shuttle service. On paper everything was great but that’s where things started to go south once we landed and were ready. - 15 minute wait for overnight front desk agent to answer our calls for the shuttle. (After multiple attempts to call) - another 25 minute wait for the shuttle (hotel is 3 minutes away) - check in was quick but the crib was not set up in the room although the agent confirmed this was noted on the reservation. (I was later given the excuse that the room attendant didn’t know how to set up the crib? - what does that even mean? I saw the crib down the hallway with linens tossed in a plastic bag on top. - was told the shuttle service back to the airport was full at 4:30am. I asked what my other options were and she told me to pick another time (but they only run every hour so a 5:30am shuttle would be too late). We hastily booked an Uber to the airport to ensure we make our flight, then a moment later got a call from front desk that there were actually 2 seats open on the bus. Too late to cancel Uber, but at this point we just wanted this whole ordeal and inconvenience to be over with. We will definitely be looking into other venues next time we find ourselves in need of a reliable night’s stay near Oakland airport.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.