Best Western Plus Hotels in Oakland

Traveling with family. The advantages of this hotel are: the bed is very comfortable, the room is large, it is close to the lake, the scenery is nice, the location is OK, there is an outlet mall about 10 minutes drive away, but it is crowded after Christmas, and the waiting time for shopping is long. Disadvantages are: the room lighting is too dim, the heating is not hot at the beginning, it was freezing on the first day, and the hotel engineering staff came to fix it on the second day. The toilet is not very easy to use. Other things are OK. Service: The night we went, Luis and the white lady provided good service, especially Luis, who was considerate of the customers, and the African-American lady that night and the African-American lady the next morning provided particularly good service. The service of another waiter was average, sometimes not very friendly, and I hope it will improve. The hotel is about half an hour drive from San Francisco, the navigation is quite clear, and Gaode is good!