Novina Hotel Woehrdersee Nuernberg City

Novina Hotel Woehrdersee Nuernberg City Reviews

Novina Hotel Woehrdersee Nuernberg City

Dürrenhofstraße 8, Nuremberg, 90402, GermanyView Hotel Details
Novina Hotel Woehrdersee Nuernberg City
Novina Hotel Woehrdersee Nuernberg CityNovina Hotel Woehrdersee Nuernberg CityNovina Hotel Woehrdersee Nuernberg City
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Novina Hotel Woehrdersee Nuernberg City Guest Reviews

4.4/5
Very Good
85 review
Verified reviews
Location4.4
Amenities4.4
Service4.4
Cleanliness4.4
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All reviews(85)
Positive reviews(15)
Awesome stay(10)
Delicious breakfast(5)
Friendly owner(5)
Negative reviews(1)
Guest User
Comfort double Room
Stayed in Oct 2023
Family
1 review
5.0/5
Outstanding
Posted on Nov 20, 2023
tolles Hotel, super Service, zentrale Location
Response from Property: Herzlichen Dank für Ihre freundlichen Worte und Ihre wunderbare Bewertung unseres Hotels! Als Direktor des NOVINA HOTEL Wöhrdersee Nürnberg-City freut es mich außerordentlich zu hören, dass Sie mit Ihrem Aufenthalt bei uns rundum zufrieden waren.Es ist unser stetiges Bestreben, unseren Gästen einen erstklassigen Service in Verbindung mit einer zentralen Lage zu bieten, und es erfüllt mich mit Freude zu erfahren, dass wir diesem Anspruch gerecht werden konnten.Ihr Lob für unser Team und den Service ist ein wahrer Ansporn für uns, jeden Tag unser Bestes zu geben. Wir werden sicherstellen, dass Ihre Anerkennung an alle Mitarbeiter weitergegeben wird, die zu Ihrem gelungenen Aufenthalt beigetragen haben.Feedback wie Ihres ist äußerst wertvoll für uns, da es uns dabei hilft, unser Angebot kontinuierlich zu verbessern und den Erwartungen unserer Gäste noch besser gerecht zu werden. Wir werden Ihre Anregungen sorgfältig prüfen, um sicherzustellen, dass zukünftige Aufenthalte bei uns noch angenehmer werden.Es wäre uns eine große Freude, Sie bald wieder bei uns begrüßen zu dürfen. Bitte zögern Sie nicht, uns bei der Planung Ihres nächsten Aufenthalts zu kontaktieren. Wir freuen uns darauf, Sie erneut als unseren geschätzten Gast willkommen zu heißen.Mit herzlichen Grüßen,Andreas MüllerDirektor
Jisuk
Comfort twin Room
Stayed in Sep 2021
Business travelers
5 review
5.0/5
Outstanding
Posted on Mar 12, 2022
There is a train station right across the street and there is the central one within 10 mins walking distance. The staff is very friendly and helpful we will defiantly stay at this hotel next time
Response from Property: Thank you very much for your kind review and for taking the time to share your experience with us. I'm delighted to hear that you enjoyed your stay at NOVINA HOTEL Wöhrdersee Nürnberg-City and that you were particularly satisfied with the friendliness and helpfulness of our team.It is our primary goal to provide our guests with a pleasant and comfortable stay, and it is extremely encouraging to hear that we were able to meet this expectation. Your praise is a wonderful affirmation of our team's efforts to continually improve the well-being of our guests.The convenient location of our hotel near the train station and within walking distance of the city center makes it an ideal choice for travelers like yourself who wish to explore the city. We are very grateful for your positive feedback and look forward to welcoming you back to our hotel on your next visit.If you have any further wishes or concerns, please do not hesitate to contact us. We are always at your service.Warm regards,Andreas MüllerGeneral Manager
Guest User
Comfort Twin Room
Stayed in May 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Jul 4, 2024
This hotel is very good, especially the breakfast! Room service is also good, with free bottled water every day. The location is 2 stops away from the train station, very convenient! I will choose this hotel next time!
Original TextTranslated by Google
Response from Property: Thank you very much for your detailed review of our hotel. We are very happy to hear that you enjoyed your stay at the Hotel Nuremberg City Wohlder Senovina. Your compliment means a lot to us and motivates our entire team to continue to maintain a high level of service. We are particularly pleased that you enjoyed our breakfast. Our goal is to give our guests a great start to their day by offering a diverse and high-quality food selection. We are very pleased to hear that you were very satisfied with our breakfast. We are also very pleased with your positive feedback on our room service. Our staff strives to provide guests with as comfortable a stay as possible with great enthusiasm and meticulous service every day. Complimentary bottled water provided daily is just a small part of our efforts to provide you with optimal comfort. Our hotel's location is great, just two stops from the train station, which is a big plus. We are glad that you enjoyed this convenience and that it contributed to your pleasant and convenient stay. Our central location allows our guests to explore Nuremberg and its many attractions easily and conveniently. We are very happy to know that you are planning to stay with us again next time you are in Nuremberg. We assure you that we will do everything we can to make every future stay as enjoyable and memorable as yours. Thanks again for your valuable feedback. Your satisfaction is our top priority and we continually strive to improve our services and facilities. If you have any special requests or suggestions for your next stay, please do not hesitate to let us know. We always welcome your feedback and look forward to providing you with the best possible service. We hope to welcome you again soon at the Hotel Nuremberg City Wohlder Senovina. With that, we wish you all the best and look forward to your next visit. Sincere regards, Andreas MüllerGeneral Manager
Guest User
Comfort Double Room
Stayed in May 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on Aug 6, 2024
Friendly and helpful staff, clean and functional rooms, excellent breakfast
Original TextTranslated by Google
Response from Property: Thank you very much for taking the time to share with us your stay at the NOVINA Hotel Waldsee in Nuremberg. We are very pleased to hear that you were satisfied with the friendliness and helpfulness of our staff, the cleanliness and functionality of the rooms, and the excellent breakfast. Your positive review is a great motivation for our entire team. We are always committed to improving the well-being of our guests and providing them with a pleasant stay. Your feedback shows us that we are moving in the right direction and inspires us to continue to strive to be the best we can be. We very much look forward to welcoming you back to our hotel on your next visit to Nuremberg. Wish you all the best! Sincerely, Andreas MüllerGeneral Manager
Duncanhappy
Comfort Twin Room
Stayed in Jun 2024
Business travelers
4 review
2.8/5
Posted on Jul 17, 2024
Very average, especially the service attitude at the front desk.
Original TextTranslated by Google
Response from Property: Thank you for taking the time to give us your feedback. Your feedback is very important to us as we always strive to continuously improve guest satisfaction. Sorry to hear that you are not satisfied with the front desk service. We value a friendly and professional service and I will pass your feedback on to the internal team to ensure we improve in this area. We very much hope that you will give us another chance and choose us again for your next stay in Nuremberg. Our goal is to provide you with an all-around comfortable and enjoyable stay. Sincerely, Andreas MüllerGeneral Manager
Guest User
Comfort Twin Room
Stayed in Aug 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on Sep 26, 2024
Safe, comfortable, delicious breakfast
Original TextTranslated by Google
Response from Property: Thank you very much for your feedback and for taking the time to share your experience with us. We are very pleased to hear that you felt safe and comfortable at our hotel and especially enjoyed our breakfast. We are always striving to provide our guests with a comfortable and enjoyable stay, and your positive review is a great encouragement to our entire team. Your satisfaction is our top priority and we will continue to work hard to continuously improve the quality of our services. We very much look forward to welcoming you again soon at the Novena Hotel Nuremberg am See. I wish you all the best and a happy life! Sincere regards, Andreas MüllerGeneral Manager
ww521
Comfort double Room
Stayed in Sep 2023
Business travelers
54 review
5.0/5
Outstanding
Posted on Jan 15, 2024
Very good. The experience is great. It is worth recommending. I will stay here again next time.
Original TextTranslated by Google
Response from Property: Thank you very much for taking the time to share your pleasant experience at the Wendelsee Neuenburg City Hotel Novena. We are very pleased to hear that your stay met your expectations and that you would recommend our services. We are always striving to improve our guests' experience and strive to create a pleasant and comfortable environment. Your feedback is extremely valuable to us. We will be honored to welcome you again. Please contact us on your next booking so we can provide you with an excellent stay again. Kind regards, Andreas MüllerGeneral Manager
Guest User
Comfort Twin Room
Stayed in Apr 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on May 19, 2024
Very good, I will stay again next time
Original TextTranslated by Google
Response from Property: Thank you very much for your kind review and for taking the time to share your experience at the Novena Hotel Waldsee Nuremberg. I'm very happy to hear that you were satisfied with your stay. We always strive to provide our guests with an enjoyable and memorable stay, and it's encouraging to hear that our efforts are bearing fruit. Your words of praise are both encouragement and affirmation to us. Our biggest goal is to continuously improve the well-being of our guests, so we take your feedback very seriously. If you have specific suggestions and would like us to further optimize our services, please feel free to contact us. We appreciate your constructive feedback, which allows us to continually improve. We will be very happy to welcome you again. We guarantee that on your next visit we will do our best to make your stay as enjoyable as possible. Please don't hesitate to contact us when planning your next trip to Nuremberg - we can't wait to welcome you again. Kind regards, Andreas MüllerGeneral Manager
Clemske
Comfort double Room
Stayed in Jun 2023
Solo travelers
4 review
4.7/5
Amazing
Posted on Aug 3, 2023
A good hotel in itself. Breakfast is really great. Room is clean. I just thought it was a shame when I checked in that, despite having booked a double bed, I was given a room with two single beds on the grounds that I could push the two beds together to make one. Because that's the same as a double bed. :( It's like ordering baked potatoes in a restaurant and instead being served fried chips on the grounds that they're made from potatoes. So I lost points for the service.
Original TextTranslated by Google
Response from Property: Thank you very much for your valuable feedback after your stay at the NOVINA HOTEL Wöhrdersee Nürnberg-City. I am pleased to hear that you were able to rate our breakfast and the cleanliness of the rooms positively.Regarding your check-in experience, we deeply regret that your expectations were not fully met. Please excuse the inconvenience. We attach great importance to making our guests feel comfortable right from the start and it is unfortunate to hear that you did not receive the room you expected.We always strive to improve the well-being of our guests and your feedback is extremely important to us in order to continuously optimize our service. Your comments regarding the room allocation will be discussed internally to ensure that such situations are avoided in the future.We are sincerely sorry that you were not satisfied with your room choice. Please be assured that we take your concerns seriously and will do our best to ensure that such an incident does not happen again.It would be a great pleasure for us to welcome you back and show you that we take your feedback seriously and always strive to offer our guests the best possible service.With kind regards,Andreas MüllerDirector
Guest User
Comfort double Room
Stayed in Oct 2023
Business travelers
26 review
5.0/5
Outstanding
Posted on Dec 13, 2023
It's very nice, and it also comes with a drinking companion.
Original TextTranslated by Google
Response from Property: Thank you so much for your review and kind words! We are glad to hear that your stay at the Novena Hotel Wöhrdersee Nürnberg-City met your expectations. We always strive to provide our guests with an enjoyable and memorable experience. It's great to hear that you were satisfied with our service and that you were able to enjoy the complimentary small wine. We are always working hard to continuously improve the quality of our service and your feedback is extremely valuable to us. Please do not hesitate to choose us during your next visit. We will be delighted to welcome you again and provide you with an unforgettable stay. Kind regards, Andreas MüllerGeneral Manager
Frank
Comfort double Room
Stayed in Aug 2023
Family
1 review
5.0/5
Outstanding
Posted on Oct 6, 2023
Staff friendly and helpful, rooms clean and functional, breakfast TOP
Original TextTranslated by Google
Response from Property: Thank you very much for your valuable feedback on your stay here at the NOVINA HOTEL Wöhrdersee Nürnberg-City. I am very pleased to hear that you were satisfied with our friendly and helpful staff, the clean and functional rooms and our first-class breakfast.We always strive to ensure the well-being of our guests and your praise confirms that we are on the right track. Your satisfaction is our highest goal and it motivates us to do our best every day.It would be a great pleasure for us to welcome you again. Please do not hesitate to contact us on your next trip to Nuremberg. We would be very pleased to welcome you again and offer you another pleasant stay.With kind regards,Andreas MüllerDirector
Anahit Gneist
Twin Room
Stayed in Aug 2023
Family
5 review
5.0/5
Outstanding
Posted on Nov 19, 2023
Everything was perfect, clean, very modern and chic
Original TextTranslated by Google
Response from Property: Thank you very much for your kind words and the positive review of our NOVINA HOTEL Wöhrdersee Nürnberg-City. As director, it is a great pleasure for me to hear that your stay with us was perfect and that you found our hotel to be clean, very modern and chic.It is our primary goal to give our guests an unforgettable stay and your feedback confirms that we are on the right track. We always strive to continuously improve the well-being of our guests and are therefore particularly pleased about your words of praise.It would be a pleasure for us to welcome you back soon. Please do not hesitate to contact us when you next book. We would be very pleased to welcome you again and to give you another pleasant stay.With kind regards,Andreas MüllerDirector
Meixiangtingsimalun
Comfort Single Room
Stayed in Jan 2023
Business travelers
16 review
5.0/5
Outstanding
Posted on May 15, 2023
早餐一級棒,住了一個多星期也沒有吃膩。
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Response from Property: 感謝您的親切話語和寶貴的評價。聽到您對我們的早餐如此讚賞,以及在一週之後仍然如此喜歡,我感到非常高興。您的讚美是我們團隊努力為客人提供最好服務的美好證明。我們始終致力於不斷改進客人的福祉,您的反饋對我們在這方面的努力至關重要。請放心,我們將認真對待您的建議,並始終努力優化我們的服務。如果您決定再次光臨,我們將非常高興能再次在NOVINA HOTEL Wöhrdersee Nürnberg-City迎接您的到來。如果您需要預訂,也請隨時與我們聯繫。我們將非常樂意再次歡迎您來到我們的酒店。謹致誠摯問候,Andreas MüllerGeneral Manager
Guest User
Comfort double Room
Stayed in Apr 2023
Business travelers
8 review
5.0/5
Outstanding
Posted on May 14, 2023
good 還算是划算的酒店
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Response from Property: 非常感謝您對您在Nürnberg Wöhrdersee NOVINA酒店的住宿體驗進行評價並提供反饋。很高興聽到您認為您的住宿“性價比還可以”。我們一直致力於為客人提供愉快且經濟實惠的住宿體驗,聽到您的讚揚是對我們團隊不懈努力的肯定。您的反饋是我們改進服務質量的動力,我們將會利用您的建議進一步優化我們的服務。我們非常期待能夠再次歡迎您的光臨。在您下次來Nürnberg的時候,請隨時與我們聯繫。我們將非常高興再次為您提供服務,併成為您尊貴的客人。謹代表團隊衷心致意,Andreas MüllerGeneral Manager
Guest User
Comfort Double Room
Stayed in Oct 2024
Business travelers
227 review
5.0/5
Outstanding
Posted on Nov 20, 2024
價格便宜,環境也不錯。
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Response from Property: 非常感謝您抽出寶貴時間,對您在我們 NOVINA HOTEL Wöhrdersee Nürnberg-City 的入住體驗進行評價。我們非常高興看到您對我們酒店的性價比和環境表示滿意,這些鼓勵的評價對我們來説意義重大。為每位客人提供完美的入住體驗是我們的首要目標,而您的讚揚讓我們更加堅定繼續改進服務的信心。我們真誠期待您的再次光臨,如果您有任何問題或需要預訂下一次入住,請隨時與我們聯繫。此致,敬禮Andreas MüllerGeneral Manager