Nova Lima Hotels with Wi-Fi

I was on business trip to Belo Horizonte and my customer recommended this Hotel Mercure Belo Horizonte Vila da Serra. The hotel room is nice and comfortable. The staff are all friendly. The breakfast is reasonably good. Would strongly recommend business travellers to consider this hotel if destination is not very far away from this hotel.

Eu e minha família hospedamos para o Reveillon. Checkin dia 31/12/23 e fomos informados que o restaurante funcionaria até as 21:00 para pedidos. Íamos para uma festa. Descemos para o restaurante e fizemos o pedido as 19:00. O pedido saiu apenas as 23:00. Uma completa bagunça. O restaurante Santa Fé que atende a rede de hotéis dispensou vários funcionários deixando para tender todo o hotel que estava com ocupação máxima apenas 3 pessoas na cozinha (novatas) e 2 garçons. Os funcionários bem educados, estavam exaustos, choraram com grosseria e estresse de hospedes e ainda pediram desculpas. Caótico. O hotel e o restaurante sabiam do caos prévio, da lotação e ainda sim dispensaram funcionários. No dia seguinte apesar de dizerem que estava tudo regularizado, só tinha frango ou peixe. Não havia pessoas na noite do dia 31/12 para limpeza. Na recepção, Sr. Luis apoiou cada necessidade. Brilhante atendimento da Sra. Sandra e das cozinheiras, Sra. Maria, e do outro garçom Sr. Fernando. Seguraram o nervoso da situação e com bom humor souberam conduzir o caos. Na recepção do dia seguinte ficaram 2 pessoas nem tão acessíveis e nem tão educadas como na noite do caos.

Hotel with educated staff but not careful. - Cold and unpersonal reception. - Restaurant with few cardoptions. For example: the Macron was cold. - Time to answer a few requests very slow. Examples of disappointment in the hotel: some paintings of disappointed lifts; the 3 watches that mark hours from different cities in the world literally mark the right time, but the different minutes, with differences of 10 minutes. This is not detail or accessory, it is not a detail. - It is definitely not a world class hotel, nor a regional class. Maybe it is a neighborhood hotel! - Service is made of detail, not just education! There are many things to improve. As suggested, training the staff in the service and not only in the service. The service is to fulfill or to give a plan to fulfil a scale. The service is to go beyond, it is really to focus on SERVICE.

With a stay at Hotel Differential Flat in Nova Lima, you'll be a 4-minute drive from BH Shopping and 9 minutes from Afonso Pena Avenue. This hotel is 11.7 mi (18.9 km) from Mineirão Stadium and 0.6 mi (0.9 km) from Biocor Instituto.Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services.Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). A complimentary cooked-to-order breakfast is served on weekdays from 7 AM to 10 AM and on weekends from 7 AM to 10:30 AM.Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.Make yourself at home in one of the 40 air-conditioned rooms featuring kitchenettes. Rooms have private balconies. Wired and wireless internet access is complimentary, while 26-inch LCD televisions with cable programming provide entertainment. Conveniences include phones, as well as desks and minibars.

With a stay at Pousada Casinha Velha in Nova Lima (São Sebastião das Águas Claras), you'll be 11.9 mi (19.1 km) from BH Shopping and 14.9 mi (24 km) from Afonso Pena Avenue. This pousada is 11.3 mi (18.2 km) from Alta Vila Tower and 11.6 mi (18.7 km) from Biocor Instituto.Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including complimentary wireless internet access.Enjoy a meal at the restaurant or snacks in the pousada's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 8:00 AM to 10:00 AM.The front desk is staffed during limited hours. Free self parking is available onsite.Make yourself at home in one of the 12 guestrooms featuring minibars and flat-screen televisions. Rooms have private lanais. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and bidets.