Guest User
July 24, 2024
It was really outrageous. There was no explanation on the Ctrip hotel introduction. When we took a taxi to the hotel at night and checked in, we were told that the room we booked was not at the hotel address. After checking in, we had to drive 5 minutes away, and our taxi had already left. There was no front desk and no room service at the place where we were going to check in. We had to ask the hotel to call a car for us and pay extra to check in. It was dark and blind before we found the place. We asked the driver to use the car lights. There were several two-story buildings in front of us. We didn’t know which building it was. We tried to open the door with the key. It was like a scene from a horror movie. I turned on the lights in the living room on the first floor and the study. I was almost scared to retreat. Then I went to the second floor and couldn’t find the lights. I pushed open a door with a key inserted. There was someone inside. I screamed in fear! After confirming that it was other guests of the hotel, I felt relieved. Otherwise, I would never dare to stay in such a dark building with my children! Ctrip, did you know this was the case? Is it true that whatever the agent says is the truth? Such a place is not suitable to be sold to Chinese customers who do not drive themselves. You didn't even explain it in a word. I will argue with you after I return home!
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