Riverside Hotel

Booked for one night to go to the football at Carrie road which is about 15min walk from hotel town centre is about 20min walk, it is easy to get to from the station just a short walk, arrived and some other guests let me in at first as the manager was not there, he arrived a few minutes later and quickly booked quests in, very easy process he showed me were I was staying as staying the other side of hotel, told me if I had any problems to ring the number on the paper stuck to the back of the door, and if I wanted to use the WiFi the code was also there. Room was small but had a shower toilet and sink as well as a hairdryer and clothes rack. There was also a kettle with tea and coffee facilities. Overall place was clean and tidy I stayed in the top part at the front it was a pleasant stay.

This was a visit to this beautiful city to catch up with friends for food, beers and good company. There is certainly a lot of places to eat and drink nearby along the river and the hotel was only a 10 minute walk from the Cathedral quarter and 15 minutes from the hustle and bustle of the city itself.

Convenient, value for money

Although I booked for riverside, we were put in one of their other accommodations. Staff were excellent. Room was very nice, very clean and comfortable beds. Tea/coffee facilities in room, always good to have. Toiletries and towels. Shower was good, but only downside, it flooded the bathroom floor, as doors didn’t close properly.

After reading reviews was worried about staying however the duty manager was lovely even carried my bag to our room Rooms were clean and had tea and coffee facilities everything was done well and would definitely stay again for a budget hotel it’s perfect for a night in the city

Terrible stay, tried calling the property before we left to find out about parking arrangements, no answer. We arrived 30 mins before check in and tried calling the duty manager 10+ times on his office and moble phone but no answer, rang the bell as instructed, no answer so had to go do our own thing tried calling twice more from 1330 hours, no answer. Then he called us at around 5 pm to ask when we thought we would be arriving.... When we was finally given access to the property it was very shabby in the communal areas. I am not sure this was being used exclusively as a hotel as there was families in the building with their very young children running around the communal areas at 10pm at night and people cooking in what seemed to be a shared kitchen area which was not mentioned in the info on the site. The manager was phoned again as the children were playing and shouting right our room door whilst their mother was cooking dinner and dishes on the sink, they was asked to be quiet bit didny understand what we was sayinh.The room was noisy as there was traffic all night. The room was acceptable in clenliness and comfort but i have just felt very misled in the description of the property when we booked.