Station Hotel

The hotel is a short walk from the railway and within easy access to the Cathedral and city centre. I stayed there for 2 nights. In the 1st night, the bathroom light was out of order as there was no one in the hotel to take care of it. Nothing was done in the following morning, and the only thing to be done is to change the room in the afternoon. The hotel looks tired and needs some touching up, yet the rooms are spacious, functional and clean, and the bed is comfortable. There is an issue with dampness in walls though it is not too serious. If you look for a budget place to sleep at night, this is the place for you.

It is not a hotel, it needs to be audited to review this hotel as 3 stars- No way! Please be aware that will not have anyone at reception, if call as they just have a desk, empty and no one, arrived at 19:30 with low battery, imagine if arrived late, probably will be sleeping at train station. It was so stressful as they dont answer the phone and when they answered after 30 or 1 hour they say they were there, but did not see and over the phone, said it has room unlocked, so they keep the rooms unlocked, anyone if have access to the building, can stay in the room. After a long journey, feel tired, and face to this it really impact and you feel disgusting with your the stay, as the shower did not work and the staff informed, it needs to turn on outside of the bathroom, but until get the answer, slept without a shower, it is not safe if you are women, please avoid at max costs asyour safe is at risk, no one at reception to support and the rooms have cobwebs, overall hotel is not well kept neither cleaned. It should not be advertised as a 3 star hotel as it is more to rent for council to homeless people. The staff tried to help my son as much as she could and she was dismissed a week before, so we really thank and appreciate her for all her help as it does not seem the owner care about. It is not worth unless you feel you are super poor, homeless and not desire a decend stay, So if you book it, do not expect to have a good stay, as you can stay outside in a cold for at least 30 min or more, and the phone they dont attend prompty

Poor communication The phone number on thier website doesn't work. They didn't respond to either of my two email enquiries. When we arrived there was no one on reception to let us in and we had to call a mobile number that was stuck to the front door with poor instructions as to what to do if no one was in. When calling both mobile numbers neither of them were answered and we were only able to get in because a fellow guest let us in. The room was good and was quiet at night with the only disruption being that of the hotel owner talking loudly on the phone in the middle of the night.

Really bad. Avoid for all costs. 1. No wifi- the receptionist lied he was fixing it but did nothing.2. No shampoo nor shower gel. The receptionist said he would check in the cupboard if there was some left by other guests. I said no and I bought my own. But it was useless because the shower did not work anyway, I had to use the wash basin . 3. Tiny towels. 4. Stains on wall, looked like blood stains. See photos. I understand the word " budget" but im my opinion budget should include hot shower. Avoid, especially when you can find Premier Inn / travelodge in very similar price. Pluses- location next to train station, and the bedsheets fresh and clean.

No one to help check in. Told get the key fro a lock.

Doors were locked early and was standing outside for over 20 minutes before being able to get in. Staff had to get brother to let us in. Not offended breakfast when booking. No staff at desk when leaving. No tv in room all tho they say there is one. The cleanliness could have been better.