Guest User
September 17, 2024
We have stayed here many times and book one of the top floor suites, looking over to the bay and beyond. The position is fantastic. Shops, cafes and teeming life at your doorstep but amazing walks in nature just minutes way. The stay was marred by quite a few issues , which indicated poor, remote management. The booking systems are bad and they never quite came to grips with us because we had 2 concurrent bookings for the 9 nights. The common area air conditioning is too cold and the entry to Hastings Street is really tired. The wifi in our room was hopeless and the TV entertainment was clunky . Basically, one has to watch movies through your phone and with your own Netflix account. An active manager, walking around and watching could easily lift this to 5 star again.