No.928 Chunhua Road, Haishu District, Ningbo, Zhejiang, ChinaView Hotel Details
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Home Inn (Ningbo Jishigang Outlets) Guest Reviews
4.5/5
Good
300 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(300)
Positive reviews(283)
Reviews with photos/video(41)
Classy environment(16)
Friendly front desk staff(14)
Convenient parking(12)
Delicious breakfast(9)
Easy to get around(9)
Large rooms(8)
Perfect for business trips(6)
Many amenities(5)
Negative reviews(17)
Mustaghees
Superior Room (2 beds)
Stayed in Ogo 2024
Business travelers
21 review
4.0/5
Very Good
Posted on 17 Okt 2024
Talk about economical hotel, it is a good option. Very clean but location is not great and slow elevator is the only problem rest is okay to stay
Response from Property: 尊敬的賓客,您好!給您帶來不好的不好的體驗十分抱歉,您反饋的問題我們一定仔細排查並及時維保,旨在為您提供滿意的住宿體驗,期待您再次入住,祝您生活愉快,謝謝!
Guest User
Superior Room (2 beds)
Stayed in Apr 2024
Family
5 review
2.0/5
Posted on 4 Apr 2024
After waiting for more than half an hour to check in, I collapsed... A group of interns stood at the front desk looking at a loss. Fat girl has a very bad attitude. We told her that we had to take online classes to rush for time, but she was still indifferent... When we got to the room and opened the bathroom door, we saw the paper towels with **** in the trash can as shown in the picture...
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Regarding your feedback about the slow check-in, it is due to the inexperience of the public security system in registration. We have strengthened training for our employees and we have conducted an investigation on the bathroom to find out why such a problem occurred. We believe that similar situations will not happen in the future. , In addition, if you have any problems during your check-in, you can promptly notify the front desk for processing. I am really sorry, and you are welcome to supervise our work and give us a chance to make corrections. welcome next time!
@ Levi
Queen Room
Stayed in Mac 2024
Business travelers
110 review
4.5/5
Great
Posted on 18 Mac 2024
The room is overall pretty good, relatively clean, and the facilities are complete. Parking downstairs is very convenient, eating is also very convenient downstairs, and there are many restaurants. There are also supermarkets. very convenient.
Original TextTranslated by Google
Response from Property: We greatly appreciate your feedback, your satisfaction is our greatest pursuit. Thank you for choosing our hotel and we look forward to serving you next time.
Anonymous User
Superior Double Room
Stayed in Feb 2024
Business travelers
6 review
1.5/5
Posted on 16 Apr 2024
I have stayed at Home Inn a lot. The front desk was sloppy and I had to wait a long time to check in. It was inefficient. The room was clean and tidy. The pillowcases were not changed at all. There were cigarette ash on the bedside table. Needless to say, the floor was all gray. The towels on the water bar were all gray. Yeah, I don’t know how I can live up to the name even though it has Home Inn’s Gold Label on the external website. There are no windows in the double bed room and it feels very depressing. You have to spend money to upgrade to a superior double room to have a window. Very poor experience
Original TextTranslated by Google
Response from Property: Dear guest, Hello, we are very sorry to bring you a bad check-in experience. Regarding the check-in and hygiene issues you pointed out, we will train our employees and strengthen the management of employees to prevent similar problems from happening again. We have communicated with the owner about the towel issue and have them all replaced. We sincerely look forward to having you stay at the hotel again to witness our changes; I wish you a happy life, thank you!
Guest User
Superior Double Room
Stayed in Apr 2024
Couples
6 review
1.0/5
Posted on 27 Apr 2024
I have stayed in so many hotels, and theirs is the worst. First, after I booked the room, I called them to see if there was any parking space in front of the hotel. They didn’t have any parking spaces in front of the hotel. When I went to the hotel, I saw that there were many parking spaces, but they said there were no parking spaces. As soon as I entered the hotel, I saw a male hotel employee with glasses eating in the lobby. They booked a room for me and I went up to open the door but it couldn't be opened. They asked me to go down and change my card. Later, I said I didn't want to and they gave it to me. come over
Original TextTranslated by Google
Response from Property: Dear guest, we have received your feedback and we sincerely apologize for the unpleasant experience you had during your stay. Regarding the parking space and service issues you reported, I have notified the front desk manager to conduct staff training, and the door has been inspected and repaired. We apologize to you again and welcome your supervision of our work. We look forward to your next visit!