Ningbo Dongqian Lake Songboyuan Hotel

整個酒店的環境很好，住了2晚私湯，小朋友和大人都享受到了泡湯的樂趣，第一天下雨了，小陳主動幫我們清洗了私湯的池水，讓我們泡的很放心，園區很大，還有個室外的小童遊樂場，下次有機會還會再來.

隔音效果好差，隔壁凌晨都不睡覺,好幾個人好吵雜，車子停在靠別墅邊，然後早上打電話説挪車，怕噴漆噴到車上，我真的是大無語，不知道還是處於開發階段還是啥情況，真的感受度好差，還有早餐，真的是我見過最單薄的種類，品種少的可憐，哎

環境很好，風景很美

The hotel is beautiful, the room is clean and tidy, I like this hotel very much, and I will stay here again in the future. However, there are some small details to be improved during the check-in process. I hope that under the new IHG, the service awareness of the staff and the small facilities of the hotel can be improved: 1. The Yulan Court where we stayed is right next to the front desk. When we checked in, we found that we had to walk more than 10 steps to enter this building, which is not very convenient for people with luggage. And when we entered the building, an employee of the housekeeping department pushed a large number of towel carts down these 10 steps, which was very hard, and many towels fell on the way. It is recommended that the hotel add a ramp to facilitate the entry and exit of guests and staff when carrying weight. 2. There is no hand sanitizer or soap in our room. You can only use shower gel in the shower room to wash your hands. 3. The room phone is not clearly marked. There is no response when pressing the "room service" and "front desk" buttons, so you can only run to the front desk yourself. The front desk said that you should press "0" 4. I wanted to add a quilt at night, but I was told that the hotel was fully booked today and the quilts were all borrowed. Why can't each room be equipped with a quilt? 5. The breakfast is too monotonous and does not conform to the configuration of the IHG Group. There is only one coffee machine, which is often short of water and coffee beans, and the waiter needs to keep adding water. In general, the hotel hardware is very good, and the staff are very friendly and polite, but some details have not reached the level of international chains. I heard that the hotel has just joined the IHG Group. I hope that the hotel will get better and better in the future. I will stay here next time I come to Dongqian Lake and compare whether there are any improvements.

環境不錯，門面大氣。裏面很多休閑設施還在施工，有一個小童樂園可以玩。 房子是別墅類型的，設施是有些老舊了。 寫着有歡迎水果，也沒見房間裏有送啊。。。 服務嘛，感覺還有待加強吧，定個房型，照片和實際房型不一致（圖片裏兩張床是連着的，而且有浴缸，實際並沒有），打電話問前台回覆説是這樣的，説入住那天定滿了，也不給換房。如果房型有可能不一致，那你至少用文字事先説明下吧。 早上去吃早餐，問房間裏還有位不來大廳吃，能打包一些嘛？問了兩次都被拒絕。還有可以拿手上代出去。。。（這麼個做法我還需要問你們嘛？！） 現在早上睡來覺的我想也不在少數，就不能出台變通政策嘛，比如可以代一份麪包夾蛋和飲料之類的。 我也知道你們有你們的考量，但也希望能更人性化一些～