Ibis Nîmes Ouest

Location and Accessibility: The hotel is conveniently located near a highway exit, with a 10-minute walk from the highway. The surrounding area offers easy access to dining options.(based on 1 review)

Pros. - in the middle of industrial area close to many shopping malls including big Carrefour market - nice pool and reception area, colourful, functional and modern - very friendly front desk staff - small room as always but everything works - small but nice breakfast buffet Cons. - only one small elevator with sometimes long waiting time - the coffee during breakfast was not that much tasting (huge automatic all in one coffee machine)

The room was typical of Ibis (tight, a bit small but functional). The hotel reception was polite, kind and thorough. In most cases, I would at least rate the hotel between 3 or 4 stars as it is in the ball park of what you expect for this type of hotel. However, the restaurant staff really let down their team. Don't really remember the last time when I have been sat down in a restaurant with the menu in front of me, waved and gotten one member of staff to acknowledge that she would be back in two minutes, made eye contact with two other older members of staff, who proceeded to serve and ignore. 10 to 15 minutes later, absolutely nothing whilst they are preoccupied cleaning tables and serving pretty much everybody else, including those waiting for a table. You would think taking an order would be quick?! Not asking for close attentive service here, just the bare basics!!