Kanaya Hotel Kinugawa
1 night
Rooms and Guests
1 room, 2 adults, 0 children
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Kanaya Hotel Kinugawa

2024 Asia 100 - Hot Spring Hotels
1394 Kinugawaonsen Ohara, Nikko City, Tochigi Prefecture, 321-2522, Japan
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Located in Nikko, Kinugawa Kanaya Hotel is within a 15-minute walk of Fureai Bridge and Kinu Tateiwa Otsuribashi. This luxury ryokan is 1.5 mi (2.4 km) from Tobu World Square and 2.1 mi (3.4 km) from Nikko Hanaichimonme.Show More
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hotel overview picture
Highlights
Free parking
Delicious breakfast
Lots to do
Amenities
Private ParkingFree
Hot springs
Hiking
Sauna
Massage room
EV charging station
Bar
Restaurant
All Amenities
Property Description
Located in Nikko, Kinugawa Kanaya Hotel is within a 15-minute walk of Fureai Bridge and Kinu Tateiwa Otsuribashi. This luxury ryokan is 1.5 mi (2.4 km) from Tobu World Square and 2.1 mi (3.4 km) from Nikko Hanaichimonme.
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4.5/5
Great
Cleanliness4.5
Amenities4.5
Location4.5
Service4.5
All 9 Reviews
Surroundings
Train: Kinugawaonsen Station
(360m)
Train: Kinugawakoen Station
(1.9 km)
Landmarks: カラオケ酒場MAGIC マジック
(<100m)
Landmarks: Kinugawa • Kawaji Onsen Tourist Information Center
(210m)
Landmarks: Kinutanoyu (Ashiyu)
(220m)
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Rooms

Guest Reviews

Services & Amenities

Policies

Standard Japanese Western Room-Non-Smoking
6

Standard Japanese Western Room-Non-Smoking

2 Floor bedding and 2 Small double beds
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
Check Availability
Club Floor John Kanaya Suite with View Bath
4

Club Floor John Kanaya Suite with View Bath

4 Single bed
Has window
Free Wi-Fi
Non-smoking
Heating
Wi-Fi in room
Room Details
Check Availability

Guest Reviews

4.5/5
Great
9 reviews
Verified Reviews
  • Cleanliness4.5
  • Amenities4.5
  • Location4.5
  • Service4.5
Average for similar properties in Nikko

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Most Mentioned
AI Summary
The property provides high-quality amenities, convenient location near attractions, and friendly service. Guests appreciate the spacious, clean rooms, stunning views, and included meals. Remote location may be a downside.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 29, 2025
私は最近、鬼怒川金谷ホテルに食事の対応について問い合わせをしました。ホテルが「自然」「身体」「心」を重視している点に感銘を受けていた一方で、ヴィーガンのゲストへの対応ができないと聞いて驚きました。 マインドフルネスや持続可能性といった価値観は、ヴィーガンのライフスタイルと密接に結びついています。そのため、このような理念を掲げている施設で、ヴィーガンへの対応が難しいというのは少し残念でした。対応の中では、植物性食品の提供ができない場合には予約をキャンセルするよう促されました。 もちろん、メニューの調整には難しさが伴うことを理解していますが、例えば植物性食品を取り入れるなどの小さな一歩が、ホテルの理念である「自然」「身体」「心」により近づくのではないかと感じます。このような対応は、ゲスト満足度を高めるだけでなく、ブランドイメージの向上にもつながるでしょう。 鬼怒川金谷ホテルがこのフィードバックを参考に、より多様なゲストが快適に過ごせる施設へと進化することを願っています。特定の食事制限をお持ちの旅行者には、事前に確認することをおすすめします。 I recently inquired about dietary accommodations at Kinugawa Kanaya Hotel, and while I was impressed with the hotel's emphasis on nature, body, and mind, I was surprised by their inability to accommodate vegan guests. As someone who values mindfulness and sustainability—principles that often align with the vegan lifestyle—I expected a more inclusive approach, especially from an establishment that highlights such values. Unfortunately, the hotel was unable to provide plant-based options, and their response suggested that vegans would need to cancel their reservation entirely. While I understand the challenges of adapting menus, small steps like offering plant-based options could align more closely with the hotel’s stated mission and make it a more welcoming place for all guests. Inclusivity not only enhances guest satisfaction but also reflects positively on the brand’s commitment to harmony with nature and sustainability. I hope Kinugawa Kanaya Hotel considers this feedback as an opportunity to evolve and better reflect the values they promote. For travelers with specific dietary needs, I recommend confirming accommodations in advance.
J‍o‍h‍n
December 6, 2024
Kinugawa Kanaya Hotel is an incredible property with unparalleled Japanese hospitality. The stunning surroundings are matched by the dedication of the staff, especially Moeka, who was exceptionally personable and professional. Her service made my stay unforgettable. Highly recommend this gem to anyone visiting the area!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 4, 2024
This amazing hotel is located in the heart of Kinugawa with views over the gorge and is a 15 minute drive to Nikko. On arrival there are staff to take your car and bags and to check you in which is a seamless experience. There is coffee and tea available on arrival while you wait. This occurs in a pleasant lounge overlooking the forested valley. Across from the lounge is a well appointed shop. We had room 212 for three nights which was a spacious room done in traditional Japanese style. Although plainly decorated it had a very authentic feel and design. The room had a nice balcony but this could not easily be used as the afternoons were hot. There was minimal view from this room limited to trees and forested hillside and not the river. Perhaps the higher floors would likely have a better view. Spacious bathroom with a separate toilet. Good shower but no external curtain or privacy screen available. Along with the Onsen being out in the open on the balcony we found this lacked privacy for our liking. There was excellent responsive air conditioning. The room rate includes free mini bar with beer and iced tea and water. Only negative was poor quality towels and tissues. All staff were extremely attentive and nothing is too much for them. Excellent Alacarte breakfast was brought directly to your table. You are offered a choice between Japanese and Western breakfast. Some options rotated each day. Apart from this the choice was limited to 3 types of eggs. Everything was quality. Included in the rate was half board dinner each evening. Whilst you are at dinner your futon bed is made up in your room complete with turn down service which was usually a snack for later in the evening. The meal is 2 plus hours and very Japanese but again absolute quality. After three nights it does feel excessive to be enjoying a lengthy multi course menu but we did get to experience many meals that we would not normally try. The attention to detail went so far as having different crockery for each course. Some of these were very artistic. Overall this is an amazing one off experience although you do pay for the privilege.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 27, 2024
I was able to check in smoothly with valet parking, and checked in while enjoying welcome tea in the open lounge. The room was lovely, and I especially enjoyed sitting on the chairs on the balcony and enjoying the view of the Kinugawa River and the cool autumn air. The food was delicious, and it was nice to see a selection of local Tochigi sake. Breakfast was also great. The young and cute staff member who showed me around was also very kind. The only thing I noticed was that the shampoo and soap in the bath were not very good, so next time I'll bring my favorite ones with me.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 4, 2023
The lobby was very comfortable with a calm and open feeling. There was a large window, so I could go outside and relax on the sofa. The room I stayed in was comfortable, but the time I spent drinking coffee while looking at the trees from the lobby window was a very luxurious time for me, who is always pressed for time. The customer service of the hotel staff was also the best of any hotel I have stayed at. I appreciate the appropriate distance and consideration. The food and bath were also very good, and the chocolate cart service after the meal was very good and not available at other hotels. If I had to say something, I would like the quality of the amenities to be improved. The items prepared may differ depending on the rank of the room, but I would be happy if they could prepare them by checking whether they are necessary when staying. Also, although it is a small thing, there was a little stain left on the toilet seat. It was not a big stain, but it was not pleasant, so I hope they will be careful. Overall, the hotel met my expectations and I would like to stay again if I have time.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 2, 2023
From check-in to check-out, this is an inn that takes care of you. There were some unfamiliar staff, but they weren't used to it yet, but they must have been working hard. I was impressed by the decaf coffee that was served to me when I checked in, but when I asked if I should take a rest in the lobby after taking a bath, I was served cold and delicious coffee milk, but it was also caffeine. Less coffee was used. The milk used was also from a nearby ranch. There was also pomegranate juice, but it was very delicious with exquisite sourness and sweetness. Of course, there were drinks such as coffee. Even the dinner was impressive! After dinner, I was impressed by the hotel's unique and delicious chocolate and drink service in the lobby. After dinner, even after returning to the room, elegant and quiet jazz was playing, and the aroma was burning, in an adult space. I was able to really relax. It's hard to get a reservation, but it's an inn that I want to visit again and again.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 20, 2022
I visited the hotel for the first time in nine years and the old, good parts of the hotel were still there, but the lobby lounge has been completely renovated. You can enjoy a quiet and relaxing atmosphere while overlooking the Kinugawa River. It has become a very comfortable adult space, and the antique furniture from Old Noritake makes you feel like you've traveled back in time.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 27, 2022
Many of the staff were unintentionally brisk, so I was particularly impressed by the tired look on the driver's face when he took us to the station at the very end. I tried my best to make it look like a luxury hotel, but what can I say, it was a hotel that often turned white. As other people have said, there are too many self-praising advertisements of the founding family. There it is. The direct mail is too nice. Advertisement is good.
Original TextTranslation provided by Google

Services & Amenities

Hot springs
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 14:00–18:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

Property Description

  • Opened: 1978
  • Renovated: 2012
  • Number of Rooms: 12
Located in Nikko, Kinugawa Kanaya Hotel is within a 15-minute walk of Fureai Bridge and Kinu Tateiwa Otsuribashi. This luxury ryokan is 1.5 mi (2.4 km) from Tobu World Square and 2.1 mi (3.4 km) from Nikko Hanaichimonme.

Pamper yourself with onsite massages or enjoy recreation amenities such as hot springs. Additional features at this ryokan include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Satisfy your appetite for dinner at John Kanaya Dining Room, a restaurant which specializes in Japanese cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.

Featured amenities include complimentary wired internet access, a 24-hour front desk, and luggage storage. A train station pick-up service is provided at no charge, and free self parking is available onsite.

Make yourself at home in one of the 40 air-conditioned rooms featuring DVD players. Rooms have private lanais. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have complimentary toiletries and bidets.

Frequently Asked Questions

What is the cancellation policy for Kanaya Hotel Kinugawa?

The cancellation policy for Kanaya Hotel Kinugawa varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Kanaya Hotel Kinugawa?

Standard check-in time at Kanaya Hotel Kinugawa is 14:00 and check-out time is 11:00.

Can I bring my pet inside the Kanaya Hotel Kinugawa?

As much as we love pets, unfortunately, we are unable to accommodate them in Kanaya Hotel Kinugawa.

About This Property

Nearest Train StationKinugawaonsen Station
Distance to Train Station0.36KM
Average Price FromEUR573
Hotel Star Rating5