Hatago Nagomi

Although the hotel facilities are not new, they are well maintained, very clean and sanitary. The room is large, and the view of Lake Chuzenji is outside the window. The breakfast and dinner are super good👍! The two gentlemen at the front desk (father and son?) are enthusiastic and speak very good English👍! Recommended to stay!

環境優美舒適

The room is very large, the bed is very comfortable, two large sofas, a large toilet, a large TV, a large air conditioner, a large wardrobe, a large dressing table, a large window, a large window sill, everything is large, the breakfast and dinner are delicious, and the staff is very friendly.

The location is very good, by the lake, with beautiful scenery. The waiters all understand English, which makes communication easy. Every dish at dinner is introduced with care. The room environment is good, and it also has indoor and outdoor baths! Recommended!

It is a relatively Western-style hot spring hotel with a small number of rooms. It has 4 floors but no elevator. The room area is relatively large and there is a terrace facing the lake, but the public bath is very small. The price-performance ratio for one night and two meals is OK, and there are not many restaurant options nearby.

It should be specifically explained why the service in this hotel is poor: in fact, most of the hotel staff are non-Japanese and can speak Japanese, English, etc., and the service is good and friendly; however, the elderly man at the front desk, who looks Japanese, is very polite to the hotel staff. Passengers with Chinese passports showed obvious disgust... I can only experience many things, but cannot elaborate on them one by one. In one sentence: You are unlucky to meet him! The hotel has a good location, right by the lake. However, this is a guest house. You can't look at the photos online. It's clear when you actually enter the room. It's clean but very ordinary. The bathroom in the room needs to be upgraded to a higher level. Secondly, there is no elevator from the first floor to the fourth floor of the hotel, although the staff will take care of it. You carry your luggage up and down the stairs; however, the steps of the stairs are high. Going up and down the stairs by yourself is a good exercise. Passengers with inconveniences such as legs and feet are advised to choose carefully. Furthermore, the bathing pools are small and few: there is one outdoor one, which can accommodate up to three people. People (or people you know well can squeeze in); there is only one room, so five or six people can squeeze in; there are four shower faucets in total, as you can imagine. In addition, the breakfast was average and the dinner was pretty good and not expensive. In short, be sure not to meet the older man at the front desk (it's inevitable); your legs and feet must be in good shape; and you must be willing to pay for a hotel and stay in a guest house.

Quiet little town, perfect for relaxing

There's nothing wrong with the hotel. Lake Chuzenji is right outside the window, and the surrounding scenery is pretty good, but the price is still a bit expensive.