Hotels near Công Viên KDT Vĩnh Điềm Trung A, Nha Trang

The accommodation was clean and the pool gym was clean It was good to be close to the city Breakfast is a bit unfortunate Don't expect There was nothing delicious The desk staff were friendly and nice If you come with Nha Trang next time, I would recommend it here. I highly recommend it!!!!!!!!!!!! ?? ! ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?

We stayed two nights in the ocean view room with breakfast and dinner. The services, facilities and set up of the room are excellent and of 5 stars standard. Staff are friendly and helpful. Only two minor things that puzzled me.: Coffee served in breakfast with no teaspoon included. There is no pen in the room for writing.

We had reservations for a suite 1 bedroom ocean view room, and the pictures on the Capital One travel website showed this room with a round bed and ocean view. However upon arrival, the manager (“Hoc”? On 08Nov22 afternoon) tried to put us in an inferior room facing a building with 2 beds and a partial ocean view. When went back down and refused this room He said his system showed this is what I reserved and paid for. I showed him my prepaid reservation clearly showing otherwise. It also didn’t make sense, as his room was only $28 for 2 nights and we paid $68 per my reservation receipt for the suite 1bd ocean view. While there clearly was some miscommunication in the reservation systems, Instead of acknowledging and honoring my reservation documents, and dealing with the problem between vendors in the background, he said mine were a “lie”! Yes actual quotes! Even though my payment clearly indicated there was no way I reserved the inferior room he put me in. Over the course of the next half hour, we went back and forth, him upping the room type and me showing him pictures of the room I reserved and requesting that room. He even said that I could NOT have that room because they “sold out 10 minutes ago” and maybe I could “try again tomorrow to switch rooms if available”. I then showed him on my phone that Booking.com shows 3 of these rooms still available - and he said it was “lie”, again! So I showed him on Agoda.com the same fact; he just shook his head. I then called Capital One Travel and they talked to him via my phone as they couldn’t reach his office internationally. FINALLY after all this I got the room I paid for. But I was not happy about this check-in experience. It tainted our whole stay here. Perhaps it was just a one off with this manager, but his behavior demonstrated a serious lack of customer service, common courtesy, logic given the rate we paid, and integrity. We question how the hotel could tolerate such behavior and concluded he must have the support of his management to have been so aggressive and bold in his actions. We will NEVER stay here again as a result.

Everything was good. Location, swimming pool, breakfast. Except 2 things. First. You can check in not earlier than 2 pm. We came there at 7 am, because we had a night plane. We wanted to have a rest, but reception workers told, that it's impossible to check in earlier than 2 pm.... Second. Air conditioning in the room worked unstable. I tried to call the reception workers, but the line was busy all the time. So, I went there by myself, the worker came after 10 minutes. But he didn't fix anything. He just gave me advice to take out and put in back electric card. Seems like they need to fix some electrical problems, but they don't want or think that it's not a big problem. And the third thing. A lot of Chinese people. And they are very noisy and loud. In the reception hall, in the hotel's restaurant, in the elevator. I felt myself look like in the street market. Totally impolite behaviour. Will I stay here next time? Probably not. Too noisy!! And fix air conditioning system, please. 25-th floor. So, another people will enjoy staying at your hotel more. Thanks

A very nice hotel and amenities. During first night, some hiccups over shower screen door but the counter leader, Thanh was fast enough to arrange necessary check and change of room. Even though I tried ro be a little bit difficult, Thanh was always on a smile to address concern. Thumbs up to the organisation for having Thanh as their employee. Thanh deserved to be praised and rewarded by the hotel organisation for good service attitude. Room were clean and big. Amenities are good too. Staff are always ready to help as our dad has difficulty walking, the security guard and bell boy there will always rush forward to help and hold our dad when walking up the hotel front entrance stairs. All of the hotel bell boy and security guards deserve to be praised and rewarded by the organisation too. Thank you! We will be back again.

Surprisingly, the room price is affordable but the service quality here is very good. The hotel is right in the center and near the beach, so it is easy to travel or visit. The room is spacious, airy, with a nice view. The parking lot is spacious and safe.

The VY manager at the reception helped me check in early, so I was able to comfortably rest in the upgraded room two hours earlier😊 The bed was really big and cool, so it was great! It was a high floor, so the city view was pleasing to the eye, and the breakfast was delicious♥️❣️ The banh mi was so delicious, it was king value for money👍👍👍

The staff were fantastic. Rooms were clean and well presented. Breakfast was excellent. Nothing was too much. I spoke to the manager Ms Trang she gave me some great advice what to see in the area and places to eat. I will definitely be back. Thank you again a satisfied customer

We are an Australian couple that stayed here for 5 days. Lovely resort and facilities. The buffet breakfast was amazing. Rooms were great, spacious and clean. There is amazing views of Nha Trang city from this resort! They offer a free shuttle bus to the centre of Nha Trang at certain times which was great as there is no other shops/restaurants within a walkable distance. Taxis generally cost roughly 150,000 VND for a one way trip to the centre of town if required. The restaurant at the resort has delicious food though! They have app to download to your phone which provides information and you can order room services through. Small tip would be if they had QR code on pool side tables you could order drinks with. Currently you have to get up and go to restaurant to order, then they will bring to you. We would have spend a lot more money on drinks poolside if we didn’t have to get up each time! The staff we all friendly and all are happy to help. Overall we were very happy and satisfied with our stay here! Great place to stay for a relaxing, slow moving holiday! :)

Overall, 10/10 The island, the accommodation, staff, everything is really good. We loved the pool & the shore, but I recommend everyone to buy breakfast & dinner, so you won’t have to think about it. They have room service, food is good but not as good as the buffet. Also: book the room with VinWonders tickets, it’s a great deal ＜3