Hare and Hounds Newbury

I'll start by saying the staff were amazing ...nothing was a problem for them. We stayed in one of the stable rooms and our initial impression was that it was small but had everything. However... a few little things were amiss or could be improved. Sound from next door could be heard. Cups and glasses were upright but should have been turned over to stop dust. Kettle looked good but would boil over if it was filled for 2 people. Although there was a Nespresso machine, instructions for it would have been good. TV only had main channels when we managed to get it on... I should have got new batteries for the controller! Goodness knows how the radio works but the alarm came on at 7am Sunday morning! The toilet was quite difficult to manoeuvre onto with the door shut! Cobwebs from shower head to screen and more above the bed and lights. The shower was lovely. The bed was really comfortable and the towels were thick and fluffy. The toiletries were lovely. Not sure about the contents of the decanter... Breakfast was ok although... what is wrong with a good full English? Everything seemed very small and trendy with sourdough bread the size a thumb on one plate! Also normal bread would be good as an option... when I asked for it they didn't think they had any but managed to find a slice of medium white! Croissants were fantastic though and the staff amazing.

Our first visit to The Hare and Hounds for a late Sunday lunch was an absolute delight. The setting is charming — a beautifully restored old building with a tasteful equestrian country theme and a relaxed, welcoming atmosphere. The staff were attentive, courteous, and knowledgeable, and service was excellent throughout. The food was exceptional: the twice-baked cheese soufflé and wild mushroom risotto were outstanding, and my companions thoroughly enjoyed the Sunday roast with its wonderfully light Yorkshire puddings. Desserts were superb, particularly the hedgerow sorbet. A truly elegant country pub with outstanding food and gracious hospitality — we shall certainly return.

We had a lovely stay, the welcome was warm, staff friendly. The room was clean, comfortable and well appointed with plenty of free on site parking, restaurant and bar, what’s not to love.

The hotel has the potential to be outstanding, the food is excellent with such friendly staff. Sadly the rooms are filthy, the dust was so thick on the bedside table my partner wrote his name in it. There were hairs on the bathroom floor, thick grime around the shower floor as well as dirt and dust on the Bathroom door. The carpets had so many marks on them, it’s such a shame as the rooms itself are decorated beautifully. It didn’t spoil our night away. Although, as a gift I treated my in Laws to an overnight stay and felt embarrassed by how poor the cleanliness presented in both bedrooms. To the manager… Sack your cleaning staff, invest in a duster and some decent cleaning materials, recruit staff that know how to deep clean hotel rooms only then you’ll be into a winner.