Hotels in Chelsea, New York

It was a nice hotel with great great view! I love this hotel, the neighborhood was perfect as well. Recommend people who wants a compact room with good location. I had to check out early so it was kind of sad but still enjoyed it :)

When I checked in, the hotel front desk said my credit card couldn't be used! Later I found out that there was a problem with the hotel check-in system! I had to wait for a full hour and a half. When I entered the room, I found chocolate on the floor that had not been cleaned up. The rooms provided are also corner irregular rooms. I couldn't stand it anymore, so I called the hotel to complain. Someone from the hotel inspected the floor of the room and upgraded me to another room. Ctrip conducted customer interviews, learned about the situation and communicated with the hotel, and finally Ctrip provided a service plan! Thank you to Ctrip staff for their responsible spirit! The hotel is nice and the restaurant service is good! The quality of management staff's work and customer service quality need to be improved (to be worthy of the hotel brand's image among customers).

The management of this particular Holiday Inn could do much better in providing amenities such as a CLOCK. The hotel is poorly designed and in disrepair. The counter space in my bathroom was practically non-existent. The placement of the desk and chair directly underneath the television is illogical. Although the Holiday Inn is now owned and operated by IHG, that's no excuse to denigrate the reputation of this once great hotel chain. I will be traveling to Amarillo, Texas later on this month and staying at another Holiday Inn. I dare say, that the look and feel of the facility will be a 180 degree turn from the one in Chelsea. Pretty shameful

Clean, new hotel in the center of New york. Highly recommend. However, still waiting for the invoice to be sent in order for me to claim with the company but no feedback so far. Pls kindly send me the receipt for the tax that I paid directly at the hotel (lethuha103@gmail.com)

The location of the hotel is strategic in Madison square close (but not too much to be confusing) to Times Square. It should be noted that, however, it is located in a busy street with the stadium next to it and if there is a match in the evening, you can hear it!! Satisfactory breakfast included with the possibility of making your own waffles :). The room was spacious (for two it was fine) there was no hairdryer and it was immediately brought to me by the very kind reception girls. Average price in the city.

It's close to the station, the neighborhood is safe and quiet. The room isn't that big, but it's enough for a single person. The tap water is cloudy, but it's made up of tiny bubbles, so there are no hygiene issues. If you try putting it in a plastic bottle and shaking it vigorously, it will become clear immediately.

I don’t understand why there are so negative reviews for this hotel, the hotel is brand new and I did not face any elevator waiting issues even during weekends. Surely coming back to this plave when I am in New York.

The location is OK, close to Chelsea, or just in Chelsea. The view is good, with a night view of Manhattan. The room is also quite big. Walk around for a few minutes and you will be at the famous gallery of Chelsea, which is also close to the highline. It depends on where you want to go. All in all, it's good, I like it.

Every year when I come to New York, the only major drawback is that it is expensive. Hahaha. To be honest, since I was traveling with friends, I wanted to choose a hotel with a better value for money. I didn’t have high expectations for this hotel at first. After all, it felt like a business hotel. Since my friends traveled at different times, we booked twin beds at first. Later, it became two rooms. The front desk lady directly upgraded us to two rooms for free. It was a suite. We didn’t need to check out and check in again, which saved a lot of procedures. It was really user-friendly and great.

Conviennent location in midtown Manhattan , and very nice city view. The hotel offered Daily Cash for food and laundry. The room is small with some smart space design, suitable for travellers with light packages. I had a wonderful experience here.