Hotels in Midtown West, New York

The location is nice, close to Times Square. The hotel is clean, as other Hilton hotels. Breakfasts are good too, with very pleasant service. But there are some things that left that bitter feeling after my stay that I would like to share. 1. Destination charge. This is the second Hilton hotel in New York I have stayed at, and both charged additional USD35 for so-called destination fee per night. As the receptionist said, it’s MANDATORY. This 35 dollars are charged per day and the guest must use it the same day, they don’t even accumulate. How do you spend it? In the hotel restaurant or bar. What can you buy with it? Three bottles of drinking water, or two cans of beer…. Why am I forced to spend my money on the things that I don’t need and that are so overpriced? You already charged me for the room, and I happily paid for it. 2. The hotel page here shows a picture of “swimming”. It’s a rooftop swimming pool. I was excited to have a chance to spend some time in the pool. The reception said there was none. Please remove the picture from the page, as it is misleading. 3. There is no tea or coffee in the room. That’s the amenity available in every hotel, even the cheap ones. But when we called the service, they said: no, we don’t offer coffee or tea. But they did bring us a kettle:) I can see that it’s not listed in the available amenities here, but I didn’t even expect that. It’s such a little thing that makes your guest’s stay more comfortable. Anyways, it was quite a pleasant stay despite these unpleasant details. Thank you.

Was perfect for what we needed. It could've been a little cleaner, and the toiletries were not excellent - glad we brought our own this time. The hotel offered free luggage storage, which was great as we arrived around 10 am. The bar closed at 11 inside the hotel & didn't serve food. :( Elevator took a while to get on since there were only 2, and they always seemed busy. It wasn't too noisy - especially for New York. Great location - Carnegie Diner was just two blocks away. Also close to Seraphina, Ellen's Stardust Diner & Times Square.

In my opinion, The hotel has gone down in the last few years. We were freezing all night because the boiler turns off on the middle of the night and had to be reset by an engineer. Unfortunately not worth the money.

Very convenient midtown location, with walking distance to central park and time square. Easy subway ride from the hotel, with plenty of dining options. We rented Queen Suits on the 30th floor. They let us check in early at 9AM and late check out at 1pm. We very much appreciated it. The hotel also offer turn-down service in the evenings. The gym is very basic without a pool, but their price is very reasonable. Overall, I would highly recommend.

The room is OK, but the big bed is relatively small. domestic five feet However, please improve the detailed procedures for deduction of hotel services! 1. If you stay for three days + stay for one more day, you will be deducted an extra day’s room fee of USD 4,300 2. It is agreed that the deposit is 300 per day, 900 for 3 days, and 2700 US dollars will be deducted directly for check-in This math skills are really not good 🤷♂️

I really like the Sheraton Hotel, this place is really very satisfying, highly recommend for a relaxing holiday, the service is quite good and friendly and very clean, and complete equipment will not disappoint

The room is on a high floor with a great view of the city. The bed is very comfortable, which is very important for jet lag. The breakfast is fresh and nutritious. The location is excellent, very close to Times Square and Fifth and Sixth Avenues, many theaters around, and the subway station is only a few minutes away. There is a fast lane next to it, so it is very convenient to take a taxi.

Happy overally with the stay, but I would recomend using a card for the deposit that you can lock. At 1:00 am, THREE WEEKS after my stay, the hotel attempted to charge $50 on my credit card that I used for the room security. There was nothing that should have been charged, and the hotel advised that ”it was just our system” - no explanation why the ”system” was attempting to charge my card, and there were no incidental charges to the room. I'm glad the fraud guard on my credit card declined the transaction, since I may have missed the charge if I were not alerted to the possible fraud.

The hotel is very well located and the room is beautiful. The views were amazing. The only downside is that they clean every couple of days and, in my 5 days, it turns out that they came to my room on the fourth day in the afternoon and that was it. The breakfast is not worth it, SUPER BAD and VERY EXPENSIVE for what it is. The elevators take a long time, but something cool is that they have ice machines on some floors and they have a laundry room (for a fee) so you can put your washing machine in. The staff is good, normal, except for one girl who was incredibly kind.

The hotel is in a good location. We booked a room with a Central Park view. We could see the Central Park from the gap between two high-rise buildings. The service was good and there was a luggage manager who could speak Chinese, but the overall service was average. It took an hour to pick up the car. The price-performance ratio was really not high. I don't know if it was because of the difference in Ctrip's price. I paid nearly 800 US dollars a day. If this is the case, it is not a good choice