Hotels in Flatbush, New York

This hotel is the best in New York. We stayed for three night here. The staff were warm, very approachable and helpful. Our room was perfectly prepared, nicely decorated and very clean. The hotel location makes it easy to explore New York City.

• Super beautiful hotel, the stairs are very special, suitable for taking photos and punching ~ but it is not allowed to take special professional photography equipment to shoot. • The environment is quiet. This is rare in New York and it is a safe place in Manhattan. Convenient

Everything was perfect! The location is close to tourist places. And the room is sufficient and clean.

The hotel is in a good environment, off the Wall Street, there is a subway station on the side. American hotels basically do not have a hot water bottle. Many people recommend multi-day travel with an electric kettle to boil water (of course, the conversion plug is necessary). The hotel does not have toothbrushes and slippers and needs to bring your own. Other hangers are available, the hotel is equipped with an iron, ironing is convenient

Situated within a stone's throw of nine subway lines and within walking distance of Battery Park, Oculus, and Ground Zero. Friendly front desk staff available day and night. Access your front door and room door with ease using the Sonder app and its unique mobile key feature. Enjoy complimentary laundry facilities; just inquire at the front desk for detergent pods. While the room and amenities align with the listing, note that room layouts may vary. Although the blackout curtains may not completely block out light, they provide sufficient coverage. The bathroom is somewhat small and lacking any countertops for convenience. The condition of the bathroom furniture is only fair. The communal area on the 7th floor, offering lockers, bathrooms, and laundry facilities, is incredibly convenient for guests. Overall, experience a pleasant and comfortable stay in an exceptionally convenient location.

First let me start by saying that I was contacted by the hotel for feedback following my stay. I asked via email and voicemail to have the General Manager give me a call and waited before writing this review. I asked the Director of Guest Services for follow up and still have not been contacted. Check in-We had a great experience at check with the front desk. The agent was efficient and friendly. She followed up with a phone call to the room to see that everything was ok which we appreciated. Room-The room was clean and comfortable. The bathroom was a little small. Housekeeping-At check in we were told to call before noon if we wanted housekeeping. We did call and were told that they could only pick up trash and bring clean towels. I know this has changed since the pandemic and we were fine with this. Bar and food- We did not receive any welcome drink or champagne so after we settled in we went to the bar for a drink and something to eat. We were told that there was a private event and that they could not accommodate us. After some push back the hostess said we could sit down for one drink but must be done in 20 minutes. I understand private events are lucrative but there should always be some space for guests to relax and get a drink after a long journey. Before arriving I had called the front desk and asked to speak to a concierge about reservations. I was told that all of the reservations for the restaurant and jazz club were made via Resy and that I should book them myself. There was no priority for guests and no concierge service to help. I never saw a concierge in the lobby during my 3 day stay. We had a great time at the jazz club and the host was wonderful. We coordinated the experience on our own with no help from the hotel. Noise-We were a little worried about the noise in this hotel as the rooms open to the bar area. Our room was on a high floor it was not that bad and the music shut down around 10:30 pm. They have installed a white noise devise that sounds like a broken air conditioner which was worse than the actual noise. There is some city noise as rooms are facing busy streets but that did not bother us. What did disturb us were the guests next us. You could hear the other guests late at night. Definitely a party hotel. Amenities- The web site states Wi-Fi is free which is great. There is a 34.95 dollar a night room charge. Not sure this is justified. We had no champagne greeting, were not able to enjoy the bar due to a private event, no bathrobes, and no priority at any of the restaurants or clubs. When I completed the guest survey the response I got was if I wanted a bathrobe I should ask for one. Booking- I booked this hotel directly via the hotel website. That was a mistake. After the first night we looked to change hotels. The hotel had rates much cheaper than we were paying on most all of the third party websites. We decided to stick it out and not hassle with a hotel move so

The layout of the room is reasonable, exquisite and compact, with both artistic sense and practicality. It's super close to walk to Chinatown and Wall Street!

The location in Chinatown, a couple of blocks from Little Italy, is great, within easy walking distance of numerous nice, varied restaurants, bars and attractions. The room was clean and the mattress and pillows comfortable (Deluxe King with City View - we could see One World). The staff are pleasant and helpful, and they offer transfer to JFK airport for £72 cash, including tip (payable in advance), which is good value. 24 hrs notice is required. It was a nice vehicle and the driver was early (we booked for 5.45am). The only downside, and it's a major one, was the room temperature. The air conditioning in the room is controlled by the hotel, not the guests. If you want them to change it you can ask. We were there 3 nights. Didn't get much sleep on the first night because the room temperature was set at 70 Fahrenheit and there was a sheet and a heavy duvet on the bed. It was either too cold or too hot. We asked for a lighter duvet but they didn't have any. I asked for the temperature to be turned down the next day but when we went to bed it was set at 72 Fahrenheit. We slept under sheets for the next 2 nights but weren't particularly comfortable. If a hotel can't provide the conditions for a good night's sleep then it's failed. It's simple. Allow guests to control the temperature in their room. Give them a sheet, a light duvet and further bedding they can use if they're cold.