31 Street Broadway Hotel

Location is great, the rooms are tight, toilets clean. Its a deal for this price point just temper your overall expectations to what has been presented. Basically it works!

No housekeeping all days. The people cleaning the bathrooms and the other places with the same tools which is ridiculous. Checking out should be around 12 as other places. but in this hotel, 10:30 am and they ask you to leave 10:00 am and they will charge you late fee if you are late by only 5 minutes

i have stayed there for 5 nights 2/10 Check in : They hand over the envelope, and they are super slow in check-in process.. no professinalism 4/10 Room : Very small with a bunk bed setup.. literally no space for you to open luggage bag at all.. no table/chair provided.. forget the couch. 3/10 Shared bathrooms : Shower is so weird that you have to keep pressing the shower button every 20 seconds to keep the water flowing... have never seen anything like this before.. also no TOILETRIES provided Location : This is only one thing which i can like about.. 0/10 *** ELIZA Host : Even after all these basic lack of stuff, the host ELIZA is so rudeee.. no place has 10 am checkout.. and she comes knocking on my door, and being so harassing for not leaving the place at 10. And then comparing me to another guest who pays $300 per night and that i should be paying more to deserve better treatment.. After checkout, i was working in the common area.. and host ELIZA comes by and starts harassing me more by asking me to leave the property from the common room.. Zero stars for hospitality and 10/10 for being rude, harassing and intimadating.. Also, NO WIFI. WIFI cost extra $10 per device bag drop cost an extra $5 per bag early check in cost $60 late checkout cost $40 no toiletries provided laundry card costs $10 just to get the the card Dont recommend this place at all. 0/10 for hospitality

I had a very disappointing experience at this property. The listing does not match reality – the place was noisy, the air conditioning was not working and the reception staff were consistently rude and unhelpful. The worst part came after the stay. 15 days after my checkout, I was charged $175 without my authorization for services I never requested or used. When I contacted the host, Eliza, her explanations were vague and lacked transparency. To make matters worse, this charge appeared right after I left a negative – but honest – review about my stay. This kind of behavior is unacceptable and unprofessional. I do not recommend this place to anyone. There are many better, more honest accommodations out there. Avoid at all costs.