The Ritz-Carlton New York, NoMad

早餐比較難吃，味道不如麥當勞。建議不要加錢訂。服務一般，就是普通萬豪級別，根本達不到利茲卡爾頓的水準。

The only good thing was the front desk. They gave me a little lion doll and cake and sang birthday songs when they found out it was my birthday. The rest was the worst service I have ever seen. I checked in on July 5th. I wrote an email to their email on 26/6, saying that I hope they will arrange decoration or send me a lion doll. However, they didn't reply to my five emails in a week. Finally, I contacted Ctrip's customer service, who contacted them and gave me a new email address, but still no reply😊 On the night of check-in, I asked them for a customized room card (the front desk promised to send it to us at night when I checked in). The person on the other end asked me to wait, but he disappeared and didn't reply to my message. He asked me to ask again before replying me. He replied: Go to the front desk to find the manager. The attitude is really bad. The breakfast is also not good. It is the worst breakfast I have ever had in so many Ritz hotels. It is not a buffet but a meal. The room rate includes breakfast. After that, everyone can order food within 36 US dollars in the restaurant, but it is not good. The only thing worth praising about the whole thing is Ctrip, which has been helping me connect with the hotel. I will never stay in this hotel again.

The subway is right next to the hotel, which is very convenient. You must go to the bar upstairs. The scenery and food are delicious. My favorite thing about the room is the toilet, which is really beautiful.