Dream Downtown by Hyatt
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1 night
1 room, 2 adults, 0 children
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Dream Downtown by Hyatt

355 W 16th St, Manhattan, New York, New York State, 10011, United States
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Amenities
Outdoor swimming pool
Massage room
Gym
Private parking
24-hour front desk
Luggage storage
Bar
Restaurant
All amenities
Property Description
Dream Downtown is a New York City lifestyle hotel with an emphasis on service and after-dark possibilities. Extraordinary in design and unique in character: the hotel offers everything today's urban traveler seeks: including: 314 loft-style guest rooms and suites: luxurious amenities: unique dining/meeting/events spaces and a talented staff that knows the ins and outs of everything NYC. Dream Downtown is situated between the Meatpacking District and Chelsea neighborhoods: just steps away from iconic destinations like The Highline: Chelsea Market and The Whitney Museum of American Art. The expansive guest rooms which include 11 suites: are individually designed to add a sense of personalization at every corner.
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7.3/10
Cleanliness7.3
Amenities7.3
Location7.2
Service7.2
All 101 reviews
Surroundings
Metro: 14th Street
(460m)
Metro: Eighth Avenue
(460m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Room, 2 Double Beds (Gold)
6

Room, 2 Double Beds (Gold)

2 Double bed
Non-smoking
Air conditioning
Minibar
TV
Towels
Room Details
Check Availability
Room, 1 King Bed, Accessible, Pool View (Roll-in Shower, Silver)
6

Room, 1 King Bed, Accessible, Pool View (Roll-in Shower, Silver)

1 King bed
Non-smoking
Air conditioning
Minibar
TV
Towels
Room Details
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King Room-Bronze
8

King Room-Bronze

1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Queen Room-Bronze
10

Queen Room-Bronze

1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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King Room-Gold
10

King Room-Gold

1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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King Room Bronze with Balcony
10

King Room Bronze with Balcony

1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Room, 1 King Bed, Accessible (Roll in Shower, Pool Access (Gold) )
7

Room, 1 King Bed, Accessible (Roll in Shower, Pool Access (Gold) )

1 King bed
Non-smoking
Air conditioning
Minibar
TV
Towels
Room Details
Check Availability
Platinum Suite
9

Platinum Suite

1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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King Room-Silver
8

King Room-Silver

1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Room, 1 King Bed, Pool View (Silver)
7

Room, 1 King Bed, Pool View (Silver)

1 King bed
Non-smoking
Air conditioning
Minibar
Towels
Toothbrushes
Room Details
Check Availability
Room, 2 Double Beds (Bronze)
6

Room, 2 Double Beds (Bronze)

2 Double bed
Non-smoking
Air conditioning
Minibar
TV
Towels
Room Details
Check Availability
Platinum King Room
11

Platinum King Room

1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Platinum King Suite With Pool Access
8

Platinum King Suite With Pool Access

1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Room, 1 King Bed, Pool Access (Gold)
6

Room, 1 King Bed, Pool Access (Gold)

1 King bed
Non-smoking
Air conditioning
Minibar
Towels
Toothbrushes
Room Details
Check Availability
Room, 2 Double Beds (Silver)
6

Room, 2 Double Beds (Silver)

2 Double bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
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Guest Reviews

7.3/10
101 reviews
Verified Reviews
  • Cleanliness7.3
  • Amenities7.3
  • Location7.2
  • Service7.2
Average for similar properties in New York
Most Mentioned
AI Summary
Centrally located near Broadway, Upper East Side, and Chelsea Market with friendly and helpful staff, offering great dining and shopping options.
T‍h‍i‍n‍k‍i‍n‍g‍F‍l‍o‍r‍a
August 29, 2024
Very average service
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 26, 2023
The noise pollution is serious, there is a club in the building, the sound is loud, until 4 o'clock in the morning, I can't sleep at all, I haven't had a good rest for three days
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 3, 2025
This place is amazing! The vibes were off the chart. Amit the lifeguard gave me a Cheeto and was so sweet! I will definitely be back!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 2, 2025
The hotel is at most a 2-star experience. The service was terrible. I reached out to the text guest line 3 times over my stay and not once got a reply. Staff at the front desk were rude, unfriendly and unhelpful. I asked what time the pool closed and the front desk person said either 5pm or 8pm. So now I have to try to figure out if it’ll be open during the times I can swim. Staff directed me to get a wristband at a different desk but I waited several times by that desk and no one ever came to help. I then asked the hotel staff about the wristband and renting a lounge chair. They couldn’t help me and told me to just go up and if they ask me where my wristband is to tell them no one was there. So basically I had to feel like I wasn’t following the steps because there were no staff. Room service messed up my order and so I called them (a fine dining restaurant and they first kept me on hold while they checked with the chef if I got the right order. Even though I’m telling them that what I had was not Salt and Pepper shrimp ($31 by the way and you only get 5 soggy pieces). The person said are you sure it’s not salt and pepper shrimp? I said it’s bright red and sweet, this is not salt and pepper shrimp, they came up 15 mins later with the salt and pepper shrimp and did apologize but then the salt and pepper shrimp was cold. Overall room service from an expensive chinese food dinner ($140) was a terrible experience. And for what I thought would be a “dreamy” stay turned out to be a complete dud. Never again.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 2, 2025
My husband and I recently booked into The Dream Downtown for my birthday, and it was a fantastic experience from start to finish. Immediately, I was struck by the hotel's contemporary, artsy aesthetic. The check-in process was quick and easy, with the staff being friendly and professional. Our room was beautiful and thoughtfully designed, with the highlight being a small private fenced terrace that gave us direct access to the pool area. It felt private and luxurious all at once. The pool was heated (always a plus), and the pool area provided table service for drinks and food, which was a definite bonus. The cocktails were great, and the food was fresh, light, and perfect for relaxing poolside - try the guacamole! We stayed two nights and didn't want to leave. I would absolutely go back. Highly recommend.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 2, 2025
This hotel has the appearance of being very cool and clean but once you get checked in things are very different. there’s really no healthy breakfast options. There is a café downstairs, but that doesn’t offer anything for room service. Also, when you check in be aware, they are going to put a large hold on your credit card. I have stayed at five star hotels and I’ve never had this large of a hold put on my credit card. Also, one day when I went to the gym I went to go use the restroom in the gym early in the morning because I had work that day and a worker was asleep in the bathroom so I did not feel very safe in this hotel. None of the doors shut. The gym door was always open. The pool door was always open so I didn’t really feel very safe in this hotel when I arrived and got into my room my TV didn’t work. The lights didn’t work so needless to say I was a little frustrated with this hotel and it’s facilities.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 1, 2025
Jay & Paul were soo helpful. They had no issue helping us and answering all of our questions. They were great. Can’t wait to come back, thank you!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 31, 2025
I stumbled upon this place and let me tell you I was blown away. Amit the lifeguard was so great. He made sure I was hydrated and that we had enough towels.

Services & Amenities

Outdoor swimming pool
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available Off-site parking, and Charge, US$65.00 (approx. PHP 3,781.36) Daily. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Public Areas
Cleaning Services
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
StyleBoxed/packaged food
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowed on requestAdditional charge
Fee: US$99.00 (approx. PHP 5,759.30) per room per stay

Service Animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

Property Description

  • Opened: 2023
  • Number of Rooms: 313
Dream Downtown is a New York City lifestyle hotel with an emphasis on service and after-dark possibilities. Extraordinary in design and unique in character: the hotel offers everything today's urban traveler seeks: including: 314 loft-style guest rooms and suites: luxurious amenities: unique dining/meeting/events spaces and a talented staff that knows the ins and outs of everything NYC. Dream Downtown is situated between the Meatpacking District and Chelsea neighborhoods: just steps away from iconic destinations like The Highline: Chelsea Market and The Whitney Museum of American Art. The expansive guest rooms which include 11 suites: are individually designed to add a sense of personalization at every corner.

Frequently Asked Questions

What is the cancellation policy for Dream Downtown by Hyatt?

The cancellation policy for Dream Downtown by Hyatt varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Dream Downtown by Hyatt?

Standard check-in time at Dream Downtown by Hyatt is 15:00 and check-out time is 11:00.

Can I bring my pet inside the Dream Downtown by Hyatt?

Pets are allowed on request at Dream Downtown by Hyatt. Charges may be applicable.

How far is the Dream Downtown by Hyatt from the closest airport?

The closest airport is LaGuardia Airport, and it is about 32 mins from hotel by car (15.8 km).

About This Property

Nearest AirportLaGuardia Airport
Distance to Airport16.6KM
Nearest Train StationGrand Central Terminal
Distance to Train Station4.16KM
Nearest Subway StationEighth Avenue
Distance to Subway Station0.46KM
Average Price FromPHP41301
Hotel Star Rating4