Dream Downtown by Hyatt
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1 night
1 room, 2 adults, 0 children
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Dream Downtown by Hyatt

355 W 16th St, Manhattan, New York, New York State, 10011, United States
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Amenities
Outdoor swimming pool
Massage room
Gym
Private parking
24-hour front desk
Luggage storage
Bar
Restaurant
All amenities
Property Description
Dream Downtown is a New York City lifestyle hotel with an emphasis on service and after-dark possibilities. Extraordinary in design and unique in character: the hotel offers everything today's urban traveler seeks: including: 314 loft-style guest rooms and suites: luxurious amenities: unique dining/meeting/events spaces and a talented staff that knows the ins and outs of everything NYC. Dream Downtown is situated between the Meatpacking District and Chelsea neighborhoods: just steps away from iconic destinations like The Highline: Chelsea Market and The Whitney Museum of American Art. The expansive guest rooms which include 11 suites: are individually designed to add a sense of personalization at every corner.
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7.3/10
Cleanliness7.3
Amenities7.3
Location7.2
Service7.2
All 101 reviews
Surroundings
Metro: 14th Street
(460m)
Metro: Eighth Avenue
(460m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Room, 2 Double Beds (Gold)
6

Room, 2 Double Beds (Gold)

2 Double bed
Non-smoking
Air conditioning
Minibar
TV
Towels
Room Details
Check Availability
Room, 1 King Bed, Accessible, Pool View (Roll-in Shower, Silver)
6

Room, 1 King Bed, Accessible, Pool View (Roll-in Shower, Silver)

1 King bed
Non-smoking
Air conditioning
Minibar
TV
Towels
Room Details
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King Room-Bronze
8

King Room-Bronze

1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Queen Room-Bronze
10

Queen Room-Bronze

1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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King Room-Gold
10

King Room-Gold

1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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King Room Bronze with Balcony
10

King Room Bronze with Balcony

1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Room, 1 King Bed, Accessible (Roll in Shower, Pool Access (Gold) )
7

Room, 1 King Bed, Accessible (Roll in Shower, Pool Access (Gold) )

1 King bed
Non-smoking
Air conditioning
Minibar
TV
Towels
Room Details
Check Availability
Platinum Suite
9

Platinum Suite

1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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King Room-Silver
8

King Room-Silver

1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Room, 1 King Bed, Pool View (Silver)
7

Room, 1 King Bed, Pool View (Silver)

1 King bed
Non-smoking
Air conditioning
Minibar
Towels
Toothbrushes
Room Details
Check Availability
Room, 2 Double Beds (Bronze)
6

Room, 2 Double Beds (Bronze)

2 Double bed
Non-smoking
Air conditioning
Minibar
TV
Towels
Room Details
Check Availability
Platinum King Room
11

Platinum King Room

1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Platinum King Suite With Pool Access
8

Platinum King Suite With Pool Access

1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Room, 1 King Bed, Pool Access (Gold)
6

Room, 1 King Bed, Pool Access (Gold)

1 King bed
Non-smoking
Air conditioning
Minibar
Towels
Toothbrushes
Room Details
Check Availability
Room, 2 Double Beds (Silver)
6

Room, 2 Double Beds (Silver)

2 Double bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Guest Reviews

7.3/10
101 reviews
Verified Reviews
  • Cleanliness7.3
  • Amenities7.3
  • Location7.2
  • Service7.2
Average for similar properties in New York
Most Mentioned
AI Summary
Centrally located near Broadway, Upper East Side, and Chelsea Market with friendly and helpful staff, offering great dining and shopping options.
T‍h‍i‍n‍k‍i‍n‍g‍F‍l‍o‍r‍a
August 29, 2024
Very average service
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 26, 2023
The noise pollution is serious, there is a club in the building, the sound is loud, until 4 o'clock in the morning, I can't sleep at all, I haven't had a good rest for three days
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 1, 2025
Jay & Paul were soo helpful. They had no issue helping us and answering all of our questions. They were great. Can’t wait to come back, thank you!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 31, 2025
I stumbled upon this place and let me tell you I was blown away. Amit the lifeguard was so great. He made sure I was hydrated and that we had enough towels.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 31, 2025
I just came here for a girls day out and this place didn’t disappoint! I will definitely be back! Amit the lifeguard was so caring and took such good care of us!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 30, 2025
El hotel es hermoso, la arquitectura, el diseño de interiores, el concepto… sin embargo está muy descuidado!!! No tiene buen mantenimiento, la pintura, las alfombras, todo roto, no hay buen servicio. Por el precio de la noche esperábamos mayor confort para el cliente, como toallas, tapete de para salir de la regadera, etc. No hay bellboy, ni nadie que te ayude con las maletas, solo una chica que se vería rebasada de hacer todo ella para tantos clientes. Estuvimos esperando en la calle para que alguien nos ayudara, estuvimos esperando en el lobby una hora para usar la alberca por qué no llegaba el salvavidas y no podían abrirla sin el. La alberca solo es para niños de 8 a 10 am y mi hija de 10 años intentó usarla llegando en la tarde y no pudo, por lo que nos levantamos especialmente temprano para que la usara. El gimnasio está descuidado y abrimos una de las regaderas y nos salieron 6 cucarachas. Qué tristeza por que está lindo y bien ubicado. No lo dejen morir!! The hotel is beautiful—the architecture, the interior design, the concept… however, it’s very poorly maintained! It lacks proper upkeep: the paint, the carpets—everything is worn out or broken, and the service is not good. For the price per night, we expected greater comfort for the guest, such as towels, a bath mat for stepping out of the shower, etc. There’s no bellboy or anyone to help with the luggage—just one young woman who seemed overwhelmed trying to handle everything for so many guests. We had to wait on the street for someone to assist us, and later waited an hour in the lobby just to use the pool because the lifeguard hadn’t arrived and they couldn’t open it without him. The pool is only available for kids from 8 to 10 a.m., and my 10-year-old daughter tried to use it in the afternoon when we arrived, but couldn’t—so we had to wake up extra early the next day so she could enjoy it. The gym is neglected, and when we opened one of the shower stalls, six cockroaches came out. It’s a shame, because the place is lovely and well located. Don’t let it go to waste!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 30, 2025
I saw this place on TikTok and let me tell you it didn’t disappoint. The drinks were so good and strong. I ordered the burrito bowl and it was so delicious. Amit the lifeguard was a gem he took care of me, made great recommendations and also took care of not only me but everyone else. I will be back!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 30, 2025
I am writing to formally express my disappointment with several aspects of my recent stay at your hotel, which fell significantly short of expectations and the representations made at the time of booking. Like some other guests we spoke with during our stay, we specifically chose your hotel because it prominently advertises an outdoor pool. However, upon arrival, we were informed that guest access to the pool is limited and that using a chair requires a separate payment. Even more frustrating, all chairs were already reserved, so we were unable to enjoy the amenity that strongly influenced our decision to stay with you in the first place. This was not clearly disclosed prior to booking and feels like a deceptive marketing practice. Our frustration continued when we got to our room and simply wanted a drink with ice. We were surprised to find that there is no ice machine in the hotel. Only upon reading the fine print did we realize we had to call the front desk to request ice. We did so, but it took more than three hours and multiple calls before any ice was delivered. The problems didn’t end there. On the second day of our stay, housekeeping provided only one washcloth. When we requested another, we were told the hotel was “out of washcloths,” and that one would be brought up when available. No replacement ever arrived. These issues reflect a troubling lack of basic hospitality and service. Guests should not have to beg for ice or share a single washcloth in a full-service hotel. I urge your team to address these operational failures and to be more transparent in how amenities are advertised.

Services & Amenities

Outdoor swimming pool
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available Off-site parking, and Charge, US$65.00 (approx. PHP 3,781.36) Daily. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Public Areas
Cleaning Services
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
StyleBoxed/packaged food
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowed on requestAdditional charge
Fee: US$99.00 (approx. PHP 5,759.30) per room per stay

Service Animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

Property Description

  • Opened: 2023
  • Number of Rooms: 313
Dream Downtown is a New York City lifestyle hotel with an emphasis on service and after-dark possibilities. Extraordinary in design and unique in character: the hotel offers everything today's urban traveler seeks: including: 314 loft-style guest rooms and suites: luxurious amenities: unique dining/meeting/events spaces and a talented staff that knows the ins and outs of everything NYC. Dream Downtown is situated between the Meatpacking District and Chelsea neighborhoods: just steps away from iconic destinations like The Highline: Chelsea Market and The Whitney Museum of American Art. The expansive guest rooms which include 11 suites: are individually designed to add a sense of personalization at every corner.

Frequently Asked Questions

What is the cancellation policy for Dream Downtown by Hyatt?

The cancellation policy for Dream Downtown by Hyatt varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Dream Downtown by Hyatt?

Standard check-in time at Dream Downtown by Hyatt is 15:00 and check-out time is 11:00.

Can I bring my pet inside the Dream Downtown by Hyatt?

Pets are allowed on request at Dream Downtown by Hyatt. Charges may be applicable.

How far is the Dream Downtown by Hyatt from the closest airport?

The closest airport is LaGuardia Airport, and it is about 32 mins from hotel by car (15.8 km).

About This Property

Nearest AirportLaGuardia Airport
Distance to Airport16.6KM
Nearest Train StationGrand Central Terminal
Distance to Train Station4.16KM
Nearest Subway StationEighth Avenue
Distance to Subway Station0.46KM
Average Price FromPHP40887
Hotel Star Rating4