The Ludlow Hotel

It's rare to have a completely wonderful hotel experience these days, with attention to detail, great people, design, location, and food, but the Ludlow freaking does it. Good for them. My husband and two twenty-something daughters got to have a pied-a-terre in the best location in NYC. Yes, it was pricey, but totally worth it. I hope to be back again and again.

This was our first stay at the Ludlow Hotel but it certainly won’t be our last. The location is unbeatable, the decor is stunning, and the staff go above and beyond. We want to give a special shout out to Jonathan, who followed up on our request for an early check in and was able to accommodate us even though it was a busy holiday weekend. He was such a gem and made our trip even better! We look forward to visiting the Ludlow again the next time we’re in the city and can’t recommend it enough.

We spent three nights (March 2025) in a Skybox Loft room - cosy and nicely appointed, quite compact though. The hotel is conveniently located within a short stroll from several subway lines. The surrounding area is packed with a variety of restaurants and some really great bars, so you are never short on dining or evening options. Check-in was disappointing. Arriving just after 3pm (the official check-in time) we were told our room was not ready and that the staff would take our luggage up while we waited at the bar. They said the room would be ready in 10-15 minutes and they would let us know. An hour later, having received no updates we returned to reception to finally get keys to the room, and collect our luggage to take it up… So they had a shift change and no communication between the teams about us waiting. Given the delay and the promise that went unfulfilled, a complimentary drink at the bar would have been the bare minimum, especially when you just want to get to your room after a long flight at the official time of check-in. Mid-stay, we discovered a notice on our bed warning that boiler maintenance would cut hot water from midnight to 8am. Unfortunately, as expected, there was no hot water at 7am when we were getting ready for the day - quite a major inconvenience, especially when paying over $500 per night for a fully functional room. We had a schedule to stick to, and a cold shower was not part of it. Additionally, the shower’s temperature dial was faulty, and we had to prop it up just to maintain a comfortable temperature. In summary, nice décor and good location, with vibrant dining and bar options nearby. However, service missteps and amenity issues kept this stay from feeling seamless. We would not stay at The Ludlow again.

I've been staying here without fail for the past four years, and each stay is better than the last. The rooms are gorgeous, spacious and airy with the softest pillows and the iconic industrial style bathroom. The food from Dirty French is always delicious (ordering the blackened chicken club is a must!) What really sets the Ludlow apart from other hotels for me is the staff- Chloe and Johnathon specifically. From the moment that I arrive, I feel like I'm the only guest in the hotel with how they treat me. Special shoutout to Johnathon!!! He always goes above and beyond every single time, he's great at what he does :) It's rare in NYC to find a hotel where 'luxury' goes beyond the interior design and fancy decor and into how you're treated during your stay.