Refinery Hotel
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1 room, 2 adults, 0 children
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Refinery Hotel
No.15 of Cultural Hotels in New York
63 W 38th St, Manhattan, New York, New York State, 10018, United States
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We Price Match
Amenities
Gym
Public parking
Bar
Restaurant
24-hour front desk
Wi-Fi in public areasFree
Luggage storage
Valet parking
All amenities
Property Description
Property Location With a stay at Refinery Hotel in New York (Midtown West), you'll be minutes from Bryant Park and Macy's. This 5-star hotel is close to Empire State Building and Times Square Rooms Make yourself at home in one of the 197 air-conditioned rooms featuring iPod docking stations and minibars. Your bed comes with down comforters and Frette Italian sheets. 42-inch LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms have designer toiletries and hair dryers Rec, Spa, Premium Amenities Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. Additional features include complimentary wireless Internet access and tour/ticket assistance Dining Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby.
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8.6/10
The hotel in a good location, clean and tidy, the reception staff is very nice, highly recommend
All 103 reviews
Surroundings
Metro: 42nd Street – Bryant Park
(290m)
Metro: 34th Street – Herald Square
(370m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Deluxe Two Queen Studio
2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
5
Atelier Executive Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
7
Queen Studio
1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
2
Two Queen Studio
2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
4
King Studio
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
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Guest Reviews
8.6/10
Very Good
103 reviews
Verified Reviews- Cleanliness8.6
- Amenities8.6
- Location8.6
- Service8.6
Average for similar properties in New York
rocera
June 20, 2023
The hotel in a good location, clean and tidy, the reception staff is very nice, highly recommend
Guest User
June 8, 2023
The location of the hotel is convenient, and the customer service attitude is average
Original TextTranslation provided by Google
Anonymous User
April 8, 2023
Right in the center of Manhattan, sanitation facilities are very good
Original TextTranslation provided by Google
Guest User
August 2, 2025
The beds and pillows are very comfortable . Location is good. Hotel food is not great and some of the restaurant staff were very rude.
Guest User
July 31, 2025
Love love love this hotel!! Great location subway entrance literally around the corner. Friendly hotel staff helped us learn how to hail a taxi. Coffee culture right across the hotel had the best cookies that sell out by the afternoon. Hotel rooms spacious used to be a garment factory so all the finishing touches are everywhere!! Fluffiest slippers in each room same with fluffy towels. Free bottled water . Make sure you check out the jazz music in the lobby and the rooftop dining is superb!! Will definitely be staying here again on our next visit!
Guest User
July 25, 2025
Always love my time at Refinery! Rooms are amazing and staff is excellent. Bryan did a great job and made us feel comfortable during our stay.
Guest User
July 25, 2025
We booked here because we appreciate thoughtful themeing and the hotel has a great backstory! (We're in themed entertainment design, so that stuff matters to us) The Refinery delivered on that and much more. The lobby staff are so friendly and kind from the moment you walk in and provide top-notch customer service. The nice glass of chilled wine after crazy travel delays doesn't hurt either! Our room exceeded our expectations - it was definitely "on theme" with high ceilings, unique furnishings and a giant bathroom. (The mosaic tile in the bath floor was definitely noticed!). Quiet and capable AC, great view and exceptional bedding for a great night's sleep. The location is perfect for us - the subway stations are steps away, as is Bryant Park and the theater district is a short walk or an easy car hire ride. But what compelled me to write this Five-Circle review is the customer care beyond the front desk & after the stay. (Tip: fill out the email survey they send. Someone actually reads them!) We noted on the survey an issue a few weeks after checkout, and we got a very quick email query to follow-up and discuss. The Refinery Team went above and beyond to work things out, and we're so grateful for their kindness and diligence! We frequently travel for business and stay in 5-Star hotels, and have had reasons to contact the hotel after-stay. No hotel - not one - has given customer satisfaction equal to The Refinery. Thank you so much! To paraphrase T2 (there's that theme park ite-in again!) - "We'll be back."
Guest User
July 24, 2025
This was my first time at the Refinery Hotel but not my last. A perfect location just off 6th on 38th a short Walk to theatres and Times Square, So appropriately in the Garment district with all the fabric and trim shops with its sewing/millinery theme (former millinery building). The rooms are stylish and comfortable. The staff was incredible. Interacted with Bryan, Jessica, Janeth, and Alejandro at different points in my stay and they made me feel at home. As a quilter, the nods to sewing are so delightful (and my initial everywhere "R", you shouldn't have 😉) Don't forget to try the rooftop restaurant and bar.
Guest User
July 23, 2025
Bryan, Leron and Gavin provided the utmost hospitality in welcoming me back to The Refinery Hotel! Love the vibes of the lobby bar.
Services & Amenities
Most Popular Amenities
Gym
Public parking
Additional charge
Bar
Restaurant
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Gym
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Public (not only for guests) is available Off-site parking, and Charge, US$72.00 (approx. PHP 4,144.63) Daily. Reservation not needed.
Public parking
Additional charge
Valet parking
Additional charge
Front Desk Services
24-hour front desk
Concierge service
Safe at front desk
Bellhop
Luggage storage
Languages Spoken
English
Polish
Arabic
Portuguese
French
Italian
Spanish
Russian
Food & Drink
Bar
Lobby bar
Room service
Health & Wellness
Gym
Public Areas
No smoking in public areas
ATM
Elevator
Vending machines
Cleaning Services
Dry cleaning
Additional charge
Business Services
Fax/copying service
Accessibility
Braille signs
Accessible rooms available
Safety & Security
First aid kit
Intruder alarm
Smoke detector
Fire extinguisher
CCTV in public areas
Security personnel
First aid room
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
If you plan to arrive after 00:00 in the morning on the day following your check-in date, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds can be added, but cribs cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 1 year old and under | Contact property |
Children 2 years old and over | US$50.00 (approx. PHP 2,878.22) per person per night |
Breakfast
TypeFull English/Irish
StyleSet menu
| Age | Fee |
|---|---|
Adult | Set menu:US$30.00 (approx. PHP 1,726.93) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowedAdditional charge
Types of pets allowed: cats
Fee: Contact the property for details
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 21 years old
Paying at the Hotel
Property Description
- Opened: 1912
- Renovated: 2013
- Number of Rooms: 197
Property Location With a stay at Refinery Hotel in New York (Midtown West), you'll be minutes from Bryant Park and Macy's. This 5-star hotel is close to Empire State Building and Times Square Rooms Make yourself at home in one of the 197 air-conditioned rooms featuring iPod docking stations and minibars. Your bed comes with down comforters and Frette Italian sheets. 42-inch LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms have designer toiletries and hair dryers Rec, Spa, Premium Amenities Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. Additional features include complimentary wireless Internet access and tour/ticket assistance Dining Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby.
Frequently Asked Questions
What is the cancellation policy for Refinery Hotel?
The cancellation policy for Refinery Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for Refinery Hotel?
What are the check-in and check-out times at Refinery Hotel?
Standard check-in time at Refinery Hotel is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Refinery Hotel?
Does Refinery Hotel provide breakfast?
Yes, Breakfast is offered at Refinery Hotel. Breakfast option(s): Full English/Irish. Does Refinery Hotel provide breakfast?
Can I bring my pet inside the Refinery Hotel?
Pets are allowed on request at Refinery Hotel. Charges may be applicable.Can I bring my pet inside the Refinery Hotel?
How far is the Refinery Hotel from the closest airport?
The closest airport is LaGuardia Airport, and it is about 24 mins from hotel by car (13.4 km).How far is the Refinery Hotel from the closest airport?
About This Property
| Nearest Airport | LaGuardia Airport |
|---|---|
| Distance to Airport | 14.16KM |
| Nearest Train Station | Grand Central Terminal |
| Distance to Train Station | 0.98KM |
| Nearest Subway Station | 42nd Street – Bryant Park |
| Distance to Subway Station | 0.29KM |
| Average Price From | PHP44902 |
| Hotel Star Rating | 5 |