The Mayfair Hotel Times Square, Ascend Hotel Collection
1 night
Rooms and Guests
1 room, 2 adults, 0 children
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The Mayfair Hotel Times Square, Ascend Hotel Collection

242 West 49th Street, Manhattan, New York, New York State, 10019, United States
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Amenities
24-hour front desk
Luggage storage
Taxi booking service
Wi-Fi in public areasFree
Fax/copying service
Concierge service
Safe at front desk
English
All amenities
Property Description
With a stay at Mayfair New York in New York (Manhattan), you'll be steps from Broadway and 3 minutes by foot from Times Square. This hotel is 0.4 mi (0.7 km) from Radio City Music Hall and 0.4 mi (0.7 km) from Rockefeller Center.
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7.5/10
Cleanliness7.5
Amenities7.5
Location7.5
Service7.5
All 20 reviews
Surroundings
Metro: 50th Street
(150m)
Metro: 49th Street
(270m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Boutique Double-Non Smoking
3

Boutique Double-Non Smoking

1 Double bed
Non-smoking
TV
Satellite channels
Cable channels
Daily housekeeping
Room Details
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Deluxe Double Room-Non-Smoking
7

Deluxe Double Room-Non-Smoking

1 Double bed
Non-smoking
Refrigerator
TV
Satellite channels
Cable channels
Room Details
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Deluxe King Room with City View
1

Deluxe King Room with City View

1 King bed
Non-smoking
Refrigerator
TV
Satellite channels
Cable channels
Room Details
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Double Room With Step-in Shower-Disability Access/Non Smoking
3

Double Room With Step-in Shower-Disability Access/Non Smoking

1 Double bed
Non-smoking
Refrigerator
TV
Satellite channels
Cable channels
Room Details
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One Room Suite With Two Queen Beds And City View-Non Smoking
4

One Room Suite With Two Queen Beds And City View-Non Smoking

2 Queen bed
Non-smoking
Refrigerator
TV
Satellite channels
Cable channels
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Double Room with City View-Non-Smoking
2

Double Room with City View-Non-Smoking

1 Double bed
Non-smoking
Refrigerator
Satellite channels
Cable channels
Daily housekeeping
Room Details
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Queen Room-Non-Smoking
10

Queen Room-Non-Smoking

1 Queen bed
Non-smoking
Refrigerator
TV
Satellite channels
Cable channels
Room Details
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King Room-Non-Smoking
2

King Room-Non-Smoking

1 King bed
Non-smoking
Refrigerator
TV
Satellite channels
Cable channels
Room Details
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Guest Reviews

7.5/10
20 reviews
Verified Reviews
  • Cleanliness7.5
  • Amenities7.5
  • Location7.5
  • Service7.5
Average for similar properties in New York
Most Mentioned
AI Summary
The location near Broadway, Times Square, and public transport is convenient. Guests praise the clean, comfortable rooms and friendly, professional staff. Safe neighborhood is an added advantage.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 20, 2025
I arrived at the Mayfair Hotel in the evening and my room was ready. The desk staff were courteous and check-in was straight forward. The lobby offers complementary coffee, tea, and hot chocolate. Although the room was clean, I found it very small (about 130 sq feet). They do offer free wifi, though as expected in a small room there is no microwave or refrigerator. My window gave me the view of a dark brick wall. The neighborhood does offer some area Restaurants. The hotel may be suitable for short stays for individuals, however couples may find themselves in cramped quarters.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 20, 2025
O hotel cobra$100 de deposito caução e se compromete a devolver logo em seguida; estou esperando há 10 meses pelo meu reembolso!!! Não adianta ligar para o hotel, pois eles dizem que eu cobre do meu cartão de crédito e desligam !!! Nao enviam um comprovante e não dão a menor satisfação!!! Já fiz várias reclamações ao Booking tb, mas não obtive nenhuma resposta!!!! Preparem-se para perder $100!!!!
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 2, 2025
I was pleasantly surprised by this hotel as it was a great price. The location is amazing- just off of Times Square. It has a very nice reception area with a free tea/coffee area. The room was, as expected in NYC, tiny but very clean and had everything we needed in it. All in all a very comfortable stay.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 23, 2025
The first night was fairly smooth — the room was small but clean. However, the second night was a nightmare. Renovation works of the building next to the hotel started at 2 AM, and it was absolutely impossible to sleep, even with earplugs. I immediately contacted the front desk, but they simply said it wasn't their responsibility and offered no solution whatsoever. The next morning, I asked to speak with the manager, who was not available (likely because they had a quiet night’s sleep in a different part of the hotel or at home). Later, I received an email stating they could only offer a refund for the city tax. I declined the offer and informed them that I would book elsewhere. I had another two-night reservation at the same hotel three days later (upon returning from a business trip), which I canceled due to the poor experience. They never responded, but I later found out they charged me for the night I had already canceled, labeling it as a "no-show." They blamed me — but the issue was entirely on their side. I've asked for a full refund of the night that I canceled because it was clearly due to the poor experience I had, and explained with different messages. They did not reply. I strongly advise against staying at this hotel. They are not capable of managing guests properly, and as long as the construction continues, getting a decent night’s sleep is simply not possible.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 28, 2025
There is building construction next door and the jackhammers are VERY loud and woke us up every single day at 7 am. They also have very small rooms. The carpet was changed in the guest hallways during our visit so we also got to deal with bare floors, hammering and stapling in the hall right outside of our room for 2 days of our stay. The staff was helpful though, especially Arturo and the nice lady from Brazil whose name escapes us. But please give them both a bonus as they made a prickly hotel a little bit easier.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 18, 2025
To start with the positive, the beds in this hotel are comfy, the staff is really nice and helpful, the internet is fast, and there is free, good-tasting coffee in the lobby 24/7. But, I must caution fellow travelers about my overall unpleasant experience. I was visiting NYC for a week, for a work conference. I had anticipated a relaxing and productive trip, but there was so much construction-related noise in this hotel that both my work and my rest were ruined. All rooms on the west half of the building (which I was told includes all rooms with queen-sized beds) faces directly onto major construction that began, when I was there, before 8am and continued until at least 5pm. This construction was so loud that I couldn't work on polishing my conference presentation while in my room. As you can see in one of my photos, they are starting to dig a foundation on the adjoining lot. And the noise was insanely loud - like they're jackhammering through bedrock. If you plan to work in your room and are noise sensitive, or would like to sleep past 8am, keep this in mind before you decide to stay here. The project will clearly go on for a year or more. I used earplugs, and they didn't help at all. My thanks to the front desk staff, who at my request moved me on my second night to an east-facing room that did not directly face onto the construction site. But, suddenly some renovation in the hallways began, and so there was still the extremely loud noise of drilling, nailing and hammering filtering into my room all throughout the daytime. Honestly, these two construction projects together made my six night awful and left me more tired than I was when I arrived in NYC! Also, the slightly quieter room I was moved to was smaller (a full instead of a queen; less floor space, and smaller bathroom) but I was not refunded the difference in cost, paying for a full stay at the higher queen bed rate. The manager told me this was because someone else was "upgraded" to the noisy room I left, so I still had to pay the difference.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 5, 2025
The place was perfect for a one night stay on New Year’s Eve. The room was clean. Staff was friendly. Great location. I would definitely stay here again. Of course I would need a larger room if I would be going with more than one person, but the room worked for this night.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 2, 2024
Nice small hotel int the heart of heart of the Theatre district. Helpful staff. I was nervous as others complained about the size of the rooms. We had a deluxe King room and it was about average for NYC, and had a small fridge. It was plenty of space for a weekend stay. The bathroom was cramped but workable Complimentary coffee and tea 24 hours and a water bottle filling station. Room was clean. It was a good value for the location.

Services & Amenities

More Amenities
Internet
Parking
Transportation
Business Services
Front Desk Services
Languages Spoken
Public Areas
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$100.00 (approx. PHP 5,689.35) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are not allowed

Age Requirements
The guest checking in must be 21 years old.

Paying at the Hotel

Property Description

  • Renovated: 2023
  • Number of Rooms: 64
With a stay at Mayfair New York in New York (Manhattan), you'll be steps from Broadway and 3 minutes by foot from Times Square. This hotel is 0.4 mi (0.7 km) from Radio City Music Hall and 0.4 mi (0.7 km) from Rockefeller Center.

Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Enjoy a satisfying meal at Cielo at the Mayfair serving guests of Mayfair New York. Wrap up your day with a drink at the bar/lounge.

Featured amenities include a 24-hour business center, limo/town car service, and a 24-hour front desk.

Stay in one of 78 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and irons/ironing boards.

Frequently Asked Questions

What is the cancellation policy for The Mayfair Hotel Times Square, Ascend Hotel Collection?

The cancellation policy for The Mayfair Hotel Times Square, Ascend Hotel Collection varies depending on the type of room and booking conditions.

What are the check-in and check-out times at The Mayfair Hotel Times Square, Ascend Hotel Collection?

Standard check-in time at The Mayfair Hotel Times Square, Ascend Hotel Collection is 15:00 and check-out time is 11:00.

Can I bring my pet inside the The Mayfair Hotel Times Square, Ascend Hotel Collection?

As much as we love pets, unfortunately, we are unable to accommodate them in The Mayfair Hotel Times Square, Ascend Hotel Collection.

How far is the The Mayfair Hotel Times Square, Ascend Hotel Collection from the closest airport?

The closest airport is LaGuardia Airport, and it is about 31 mins from hotel by car (15.1 km).

About This Property

Nearest AirportLaGuardia Airport
Distance to Airport15.87KM
Nearest Train StationGrand Central Terminal
Distance to Train Station1.5KM
Nearest Subway Station50th Street
Distance to Subway Station0.15KM
Average Price FromPHP19989
Hotel Star Rating3