The Algonquin Hotel Times Square, Autograph Collection

Maria, at the front desk, was friendly and professional who went way above and beyond to accommodate a last minute check in. She really was wonderful. The rooms are small and a bit outdated, but very quiet. The breakfast was quite expensive and though the dining area was not busy and staffed by two servers, the service was quite slow, to the point that we were puzzled as to the difference between the three tables that were being served in the restaurant at the time. For instance, a group who arrived after us made it through half of their hot breakfast before our fruit plate was delivered. It was just odd. Regardless, we are still appreciative of Maria’s kindness when we first checked in.

We are Titanium Elite Marriott Bonvoy Members. We stay in Marriott Hotels 5-6 days a week. This is the most Pathetic and Unprofessional Property we have ever encountered. The front desk staff are rude arrogant and disrespectful! We were able to find out and write down the 2 who were the most rude. Maria and Marissa! I don't know who hired these two and why they are still employed, they should not be employed in any position that involves public interaction. The two bartenders from the Dominican republic were very professional. They should be the food and beverage managers. The beverage manager who was a mexican man was a joke. He came to our bartender and asked the bartender for something in Spanish. He didn't know my wife was born in Spain and spoke fluent Spanish. The bartender told the manager he was helping us. The little mexican manager said "they can wait, I come first." All the while not knowing my wife understood the whole conversation. Four of the wait staff stared at my wife and some of the other women and made her feel uncomfortable. We did not get their names. The valet Sean was excellent. The bell hop who was of Asian decent was excellent. They should be running the hotel. The rooms were dated, as we expected. The suite they gave us on the 3rd floor looked completely different than our Marriott Bonvoy photo. My advice steer clear of this Hotel until the Hotel manager wises up and puts a Professional staff at the front desk and in the dining room.......

The “Gonk” is our happy place. We’re fans of the historic and the Algonquin Hotel has 12 floors of it. We’ve been coming since before the current owners, Marriott Autograph. I cannot say I’m completely happy with the changes but it’s still The Algonquin Hotel. We love the place. I’m a fan of history and the literary figures that permeate the walls. The missus is also a fan of classical Architecture. My only nit is that they don’t amp up that. Themed literary nights whereby you get a free period cocktail for dressing like one of the infamous Vicious Circle and be able to site at least three good quotes. Could lead to some serious bar biz. Just sayin…

All-around great experience. The Algonquin is located at an unbeatable location. Breakfast was delicious, staff is friendly, room is a bit dated but it's part of the experience! Would 100% recommend! P.S. Dana at the front desk was great so shout-out to her!