New Taipei City Banqiao District 5-star Hotels

Had a wonderful stay at this hotel for 10days and 9nights. Thank you for the complimentary room upgrade – it was a lovely surprise. The room was spacious, beautifully maintained, and the bed was incredibly soft and large, making for a very comfortable night's sleep. Appreciated the complimentary bottled water as well. The staff were all very friendly and helpful, always ready to assist whenever needed. The front desk even had a luggage scale available, which was really convenient for travel preparations. The hotel's location is excellent, it's surrounded by convenience stores like Family Mart and small shopping malls, with easy access to both the metro and bus stops, making it perfect for getting around the city. Overall, it was a great experience and I’ll definitely be returning for another stay!

Wonderful hotel, spacious room. Location of the hotel away from Taipei downtown, about 40mins by MRT or bus, easy access with the station nearby the hotel. Family mart is nearby.

First time booking this hotel. Met with some issues during check in. The staff ask for extra cash to top up for one of our kid who’s 9 years old. Told him that Trip.com indicated no extra payment needed. Ended up he made a mistake by assuming that we’d book for the 2 single bed room instead of triple bed. Such a blunder he made. Other than that, the room and facilities were great. Hotel Cham Cham is really Cham (Hokkien) ah!

The equipment and environmental sanitation meet my requirements, but the booking fee on the platform is actually more expensive than that at the counter. I don’t know why.

The front desk staff was very polite and the service was good. The room has an independent air conditioner and you can set the temperature freely. There is also a heater in the bathroom. The equipment is not bad, but the room has a strong smell of shop smell that cannot be dissipated until check-out. The door of the room The automatic door closing force of the bow machine is too strong. You can feel the sound and vibration of other rooms on the same floor closing one after another in the room. The location is just between Fuzhong Station and Banqiao Station. It takes about 10 minutes to walk to get there. Transportation convenient.

1. The counter response training was insufficient. Due to his own negligence, he was unable to find the passenger's booking information (all available information was provided to the counter). When he finally found it, he kept explaining that it was because the passenger's information was provided incorrectly, which is extremely ridiculous; 2. The room facilities are old and the bed is hard; 3. There are some hairs on the bed and bathroom and the TV remote control feels like it has not been wiped for a long time; 4. The location is very good. It is only a 5-minute walk from Banqiao Station and there is a bus stop downstairs. It is very convenient to go anywhere.

The room is a bit old, the shower water flow is very weak, the air conditioner will get cold if it is turned on for a long time, the sound insulation is also poor, and the bed is very hard. Fortunately, the staff is very polite, and the price would be better if it were cheaper.

Second time staying here, in general it was a good stay. Good location, near MRT, lots of food options and got a convenience store right across the hotel. The room is spacious, outdated design but still comfortable. The lighting is dark I would say for both aisle and the room. Staffs are friendly and welcoming.

The location is good, 10mins walk from MRT Banqiao station. The room is clean. Simple breakfast available. Might consider to stay here again in future.

Always love staying in Banqiao area. The hotel is clean and spacious. There is an onsen on the top level of the hotel. The only thing was they did not had a weighing scale. I wanted to weigh my luggage and do a bit if repacking before going to the airport.