The Natchez

Phenomenal property

Top notch customer service!

This place is a gem and the staff is wonderful!!

We have been coming to the Natchez for years. It's always amazing. It's convenient to everything. The units are amazingly unique. Linens are seductive- I've actually bought from the front desk because they just feel wonderful. Plenty of parking nearby and yes...you pay daily for parking anywhere in New Orleans.

This place is in a fantastic location, just a short walk from the French Quarter. The staff was incredibly friendly and helpful throughout my stay. The room was spacious and comfortable, with three bedrooms and three bathrooms. The beds were incredibly comfortable, and the living room easily accommodates six adults. I’ll definitely be staying here again in the future.

Don’t stay here period. These people are not nice or understanding. Money is more important than working with their customers. I had a party of 6 girls for a bachelorette party, we booked this place for July 19- July 22 and due to the global IT vendor issue, we were all stuck at the airport for 18 hours, our flights got delayed twice and canceled last minute. I don't ever wish this on anyone. I hope one of your family members didn't experience what we did. We lost a lot of money that day, most tours we booked in New Orleans were nice enough to refund us. Delta refunded us plus gave a us a voucher but this air bnb host was rude and acted like that had no idea what was going on- and not their problem. Mind you- this was GLOBAL. So disappointing to hear your air bnb host tell you it’s not their problem, when this wasn’t our fault either! I’ve used airbnb plenty of times and was very fortunate to work with some amazing, welcoming hosts, who have refunded before due to other circumstances but this one- this specific one, I believe we should have got a refund. I guess money is more important, I understand this is a business, but this is not how to run a business. Screwing ppl over when it was out of everyone’s control! Next time I’ll take my chances at a hotel. Stay at the Marriott- they took us in after learning of our unfortunate events! Sent us champagne and appetizers to our rooms with a sweet note. Don’t waste your time with this home or these ppl. And GOD forbid you get stuck in this situation, and you don’t buy travel insurance- cause let’s be real. No one really buys travel insurance. This doesn't happen every day. Shame on you. Lilly B