Hedonism II

I was held captive in the pool by security. I had to climb out using the seats as he had blocked stairs. Allan Lindo head of security said it was a misunderstanding and never answered my questions. I’m traumatized. Before that happened, I enjoyed the hot tub during my stay. Food staff is the best.

I had read and done an extensive research prior to this trip but was met with the poor service. My room floors the first night I got there was wet and was told I’ll be getting a new room the next day. Next day came I went to the front desk and no one knew about my room being soaked to the point of me slipping and falling. Older lady at the front desk seemed annoyed by me even mentioning it which threw me off. I was never given a tour of the place, no idea what or where things are unless asking and even that seemed to piss people off. My fridge was never stocked entire stay. And food was not great at all. I was looking forward to the food at least but even that was worse. Most of the reviews I read and watched on YouTube mentioned the food being the best but it wasn't even mid - greatly disappointed. The rooms have a stench too and the sheets were not the most comfortable. I ended staying at a different resort not far from there. I'll give it one more try since it was my first but after that I'm done.

Discovered the Kama Sutra spa. The most intriguing experience. Never knew they had that. Happy to have found it. Not your regular massage. A very spiritual and heart connecting experience. I’ll be visiting the spa on my next trip. Highly recommend experiencing that.

This is as our 4th trip in 2 years. We attended the anniversary week and it did not disappoint. My favorite was the Cirque night with the aerial performance. The entertainment team were great as always. Want to spend a special shout out to Krissy, Omar, Mowayne, Damo, Junior, and Raneesha. Can always depend on them to keep the energy up. My only complaint would be on checkout. We were due a resort credit. I tried to use it to pay for my massage at checkout. Apparently staff from a certain team were required to redeem it and they were not there before my checkout at 8am so I lost the $700 credit. Disappointed about that seeing we visited 14 nights in 2024 alone. I couldn’t really missy airport transfer to wait for the right person to come on.

A wonderful 2nd experience - this was our 2nd trip this yr (late Jan/Feb 2024 7 days) and flying home now from 10 days Nov 10-20th and we have thoughts! First off, our first trip was great as an intro to the resort and what we liked/would change etc... so it's a totally different experience coming the second time but there was a lot great surprises (and one unfortunate one). Will get the bad out of the way first - due to storms and mother nature, some humungous trees that provided so much shade and character to the resort sadly had to be removed - in particular the giant Audrey ficus in the far corner of the resort behind the garden view prude rooms. We were super sad to see that ancient tree go! Also another giant shade tree is now missing from the beach - where the "no clothing beyond this point" sign hung there is now a giant half pulled up stump. The shade and grandeur of those trees will be missed! They aren't the only casualties unfortunately as we noticed a couple other trees not around from before - and there has been some significant beachfront erosion (don't worry the beaches are fine) but in spots wind or rain has swept clean areas of sand covering the underlying rock and reef that the beach front sits on. There's extensive areas in the prude beach area where we'd recommend wearing sandals/water shoes all the time to insure you don't stub your toes, or roll an ankle on the newly uncovered lips of rock etc that previously had several inches of sand on them. Don't take this to dissuade you - the beach front is still great and plenty of sand but make sure you have footwear for elsewhere. The great - 1. Bar service 4.8 out of 5. Last visit bartenders were my GFS personal nemesis as it seemed impossible to get a decent margarita and were borderline surly/almost rude at times regardless of order - this time it felt the exact opposite. Across the board the bartenders seemed much more friendly and willing - one in particular Delano Jones was awesome, and it felt overall that all the bar staff were engaged and had a lot more smiles for guests esp seeing us 6,7,8 etc days in a row. 2. Cleanliness 5 out of 5 Our room was spotless everyday thanks to Ms. Jennifer (we stayed 1150 Garden side) - we understand the experience we are attending hedo for but it is a super nice luxury for us to come back to a perfect room every day and seeing her genuinely friendly face in the am certainly was a great way to start the day. We'd be lucky and very happy if she was taking care of us again! Overall this resort always feels cleanly/cleaned in a timely manner 3. Entertainment 4.8 out of 5. - definitely our biggest enjoyable surprise of the trip - The entertainment was excellent we found. While we enjoyed it in Jan, the new headline crew member is an incredible addition (their closing number on fetish night is incredible - won't ruin it but it's beyond awesome lol) and we found there was more variety of singing/band music this time mixed w some ente

From check-in to check-out was Amazing. AnaKay is a definite plus to the Hedo entertainment team, very approachable, very knowledgeable and just an all around great personality. We really enjoyed her during the pool activities and she even stopped by during checkout to say goodbye and take a picture with us. Thank you AnaKay can’t wait to see you again.