Beaches Negril Resort and Spa - All Inclusive

Return to Paradise at Beaches Negril: A Family Reunion Done Right Just returned from a family reunion at Beaches Negril, and I can't say enough about this place. From the moment we arrived until the very last goodbye, the team went above and beyond to make this a truly unforgettable trip. The butler service with Tawani and Shane was phenomenal. They anticipated our every need, making everything from daily reservations to last-minute requests seamless. I don't know how they manage to take care of villas on opposite ends of the resort, but they get it done. We also had an incredible private dinner on the beach, and the speed at which it was prepared and served by the culinary team led by Executive Chef Lamar was unbelievable. It was faster than some commercial kitchens I've seen serve 15+. GM Lancelot should be incredibly proud of this crew. One of the most impressive things about this resort is the staff's dedication. It was amazing to see so many familiar faces from our trip six years ago, with some having moved up to leadership roles. Bartender Jojo and Server Roy are now leading the team, and it's no surprise—their crew is rock solid. Special shout-outs to the incredible staff who made every day special: Alicia, who found us a cool spot under a fan at the Mill. The Mill team: Shanique, Amani, and Erroll, who made us feel like royalty at the buffet. Tazzale at the food trucks, who kept the kids happy with a constant supply of fries and tenders and always greeted us with a huge smile. Steven and Kamani, who kept the party going at the Big Top with their expert cocktails. The entire bar crew: Tashiki, Cassara, Rojay (All-day!), Conrad, Shannon, Monique, Carderro, Kevion, and especially Leon for those extra pineapple slices for the kids' virgin daiquiris. The nightly entertainment at Beaches Negril is in a league of its own. The team of just eight performers/entertainers is pure talent. I'm pretty sure I saw them everywhere, from the evening performances to daytime activities and the Sesame Street shows for the kids. For those who love adventure, the water sports and dive shack team is the best in the business. Our boat captain for our trip to Rick's was the same all-star team from our snorkeling adventure. Captain Julian and snorkel guide Raj (Papa Smurf) truly embody the spirit of Jamaica and are a huge reason we keep coming back. The dive team, including Bear and Garth, is world-class—if you dive, do not miss a chance to go with them. And for anyone looking to relax, the Red Lane Spa is a must. Huge thanks to Donna for a great session! This trip was truly an experience money can't buy. Thanks for bringing us all together! We'll be back. Respect- The Bicek's

Our room was very dated and crumbling, holes in floor, cabinets that don't close, visible plaster patches on walls. Open window shutter in bathtub/shower, so no privacy and we could hear other guests talking as they walked by our unit. Staff was also not very customer friendly. They are constantly talking among themselves in Jamaican and made us feel like we were bothering them or that they were more interested in talking to other staff than paying attention to us. Bus ride from airport was in an old minibus, very uncomfortable and long 2 hour ride on bumpy road. Beach was very nice, however we were constantly being bothered by peddlers. Hotel staff was making no visible attempt to stop them from constantly hounding us. Some activities were free, however too many had extra costs, including a beach bed which was like $200 U.S. extra per day.... Children activities and pool areas were pretty good. Food was good, but not great. Very hot and humid weather, with showers and thunder showers everyday around 3-4 pm. Overall, we would not recommend this resort

I recently stayed at Beaches and there were many aspects of the experience that I truly enjoyed. The food was excellent, and the service provided by staff across the resort—including the front desk, concierge, restaurants, kids club, and entertainment team—was top-notch. The entertainment was lively and engaging, and the character experiences were a big hit, especially for the kids. The outdoor appearance of the property is beautiful and well-maintained. However, there are definitely some areas that need improvement. Room service was only available to guests staying in the most expensive butler suites, which was disappointing given the high cost of staying at the resort. Some rooms are extremely outdated, with old, worn-out furniture. I had to request a room change because my original room was in poor condition. There were also plumbing issues—my toilet flooded, the bathtub was loose and “sweating,” and there were visible signs of water damage on the walls, which had clearly just been painted over. Mold was present along the sides of the air conditioner, which raised health concerns and added to the overall dissatisfaction with the room. For the price of this resort, I expected better. It’s clear that guests in butler suites receive a much higher level of attention and quality, but all rooms should be held to the same standard. I’ve stayed at less expensive resorts that offered more modern, better-maintained rooms and room service for all guests. Beaches really needs to invest in updating all rooms and offering room service across the board, not just for premium suites. Until these issues are addressed, the value for money just isn’t there.

Beautiful family resort. The beach area is clean and spacious, plenty of lounging areas. Food is delicious with plenty of options! Loved the sweet plantains at the Mill!

the workers were so nice, our rooms were always clean and the food was delicious. delly, royland and cardero made our stay 10x better

Checked in today, 08/03/2025 and already wish I’d stayed at one of the many other resorts I passed coming here. Upon check in, I had to explain to the employee, who works in concierge, that sandals/beaches has a loyalty program and with my diamond status, my check in is supposed to take place in the room. He finally realized what I was talking about and offered to take me to loyalty to do this after everything was already done and me reminding him. Ok, no biggie, is what it is. Just defeats a loyalty program when a guest has to explain it to an employee. Following getting into our room, we went to get some food. Ordered it at the counter and waited at a table 2 feet in front of where we ordered it. Lady who took the order said my name would be called when the order is ready. Sat right there, with my entire family, waiting to hear my name. Not once was it said and after almost 30 mins I asked if there was an eta on the food and when she asked for my name she said oh we’ve been calling that name. No, they haven’t, they’ve been chatting and not paying attention. Remember, I was 2 feet away from them, so I would’ve heard it. I have a trip scheduled for January that I’ll be doing but after that, I’m done with sandals. This entire corporation has gone down hill faster than a car with no brakes since Butch passed away. Now it just seems to be people who only care about profit and nothing about quality or service. I’ve been coming to sandals for over 13 years and I recommend that anyone who thinks about coming here pick someplace else. You’ll literally pay top dollar while getting motel 6 service.