Sandals Negril Beach All Inclusive Resort and Spa - Couples Only

It was a struggle from the get go as they had cancelled two prior trips to Bahamas and Jamaica required additional airfare and much longer flight connections from Colorado. We were told that we would get a room upgrade for the cancellations and that never happened. The room we did get had hot water issues with half hour waits for the water to get hot. It sure wasn’t like the commercials and no live Caribbean steel drum music. Dj playing rap by the pool and most of the time unable to find a lounge chair by the pool or in the beach as the butlers reserve most of them for their higher paying guests. We had a pricey club level suite so we weren’t slumming it. The food was also disappointing with the specialty restaurants coming in last place. The marlin was very chewy and pasta sauces rather bland. Most of the service people were very nice and friendly and those that weren’t kind of stood out. Everything was made more difficult by a lack of available information of tours, restaurants, etc and we spent a good part of first day asking about amenities. By the end of the second day we thought we should express our concerns to management. We got the usual, “should have said something earlier”. We are not big complainers and we were making the best of the things but at some point you just have to speak up. The last day went fine and not sure if we will visit another Sandals.

Sandals Negril was a beautiful resort! I went on a girls trip and it was so much fun. The restaurants were delicious with so many options. My favorite being the buffet! The coffee and ice cream were to die for as well. The staff were excellent. Our new friend Lush showed our group so much kindness. He worked all day at the resort, performed in the show that night, and stayed up very late to dance with us at the karaoke/dance party. That will always be one of my favorite memories! Lush definitely made our trip so much fun! The beach and pool were amazing. The activities were awesome as well. My only complaint is not having even time to do every thing the resort offers!

I found Sandals Negril to be everything I wanted in a resort. The facilities were great, the staff was fantastic, the food was excellent, plentiful, and with great variety, and there was plenty of things to do...all free for anything non-motorized. The beaches were well manicured daily and you just couldn't beat the service anywhere inside the resort (with no tipping allowed). There was very little to complain about: The island is very humid and some of the open air restaurants could have used a little more air movement. The prices at the gift shop were astronomical. The app: Sandals wants you to use their app to plan your day or week and it sort of works, however, the resort is laid out in a non linear sort of way and, at least for me, a map would have been nice. No maps were in the app and a hard copy paper map could not be provided (I asked). I got oriented after a few days but a map seemed like a no brainer to me. Some of the restaurants required a reservation and the app included a feature to let you to do that but it didn't work. I was told that feature has never worked. It was easy enough to call the concierge to make reservations anyway. The roads in Jamaica are bad. There is no maintenance on the roads at all. Draw your own conclusions why. You would think with such a rich environment (the perimeter of the entire island is almost exclusively resorts) the roads could at least be passable but they're not. There seems to be only one 2 lane road around the island so any excuse will stop traffic. My trip from the airport to the resort was advertised as taking less than an hour and a half and it took over 4 hours. The central part of Jamaica is pretty poor but most of the people are friendly. The airport in Montego Bay is a time warp from the 1970's. The majority of staff there are good people unless they have 10 cents worth of authority. I found the people running the Jamaican equivalent of the TSA to be poorly trained without understanding their jobs and just making things up as they went. They were also rude and obnoxious and I attributed this to the little bit of authority they possessed. In summation; it's a good thing Sandals has other resorts in other areas. They own 6 or 7 resorts in Jamaica but I'll never go back because of the roads and the airport experience. Getting out of the resort compound and looking around 'in country' just made me sad in a way. I will definitely go back to a Sandals resort, just not any in Jamaica.

My wife and I went for a destination wedding. From our first night to our last night everything was amazing. We enjoyed the food a lot, especially Brava. The staff was always so nice and went above and beyond to make sure everyone was taken care of. Our house keeper, Teresa, was so friendly and made sure everything was perfect. The entertainment was spectacular, especially King James! He is an absolute gem and we still find ourselves quoting him and smiling. Our experience was great, but add in King James and it turned into a life long memory. We will definitely be back!

We had an amazing time with the team at this resort such a beautiful place to be away from home.we met a few persons who stood out kayon with the garden tour,Sandia from weddings was a beautiful soul and the rest of team was great and our best friends Bleu,Chevy and king James are so friendly and fun to be around and not to mention their unmatched energy on stage was well felt the show were also great and fun.snorkeling was also an excellent experience shout out to water sports.

Awesome beach and entertainment. King James from entertainment team was amazing he remember all of our friends names his energy is top notch also for the rest of the team members such as Bryan ,Chevy ,lush and lady Bleu the are amazing.would definitely coming back .