Royal Orchid Central Grazia, Navi Mumbai Reviews

Response from Property: Dear Guest, Namaste ! Thank you for sparing your valuable time to review us . It is a privilege to have you stay with us at Royal Orchid Central Grazia , Navi Mumbai. We are elated to know that you are happy with the overall services & hospitality of the hotel. Your words of appreciation is a generous source of motivation and encouragement for us to continue offering superior value and consistent service to all our customers. We look forward to welcome you back on your next visit to Royal Orchid Central Grazia, Navi Mumbai. Warm regards Sameer Gokhale General Manager

Response from Property: Dear Guest, Namaste ! Thank you for sparing your valuable time to review us . It is a privilege to have you stay with us at Royal Orchid Central Grazia , Navi Mumbai. We are elated to know that you are happy with the overall services & hospitality of the hotel. Your words of appreciation is a generous source of motivation and encouragement for us to continue offering superior value and consistent service to all our customers. We look forward to welcome you back to Royal Orchid Central Grazia, Navi Mumbai. Warm regards Sameer Gokhale General Manager

Response from Property: Dear Guest , Namaste!!! We're delighted to hear about your wonderful experience with our service, rooms, and food! Your kind recognition of the efforts of our staff members, Antony, Praveen, and Rahul, is much appreciated. We share all feedback with our team to motivate them and maintain our high standard of service. Your willingness to return and to suggest our place to your friends and family means a lot to us! We are grateful for your positive comments and look forward to welcoming you back on your next visit. Warm regards Sameer Gokhale General Manager

Response from Property: Dear Guest, Namaste !! Thank you for sparing your valuable time to review us . It is a privilege to have you stay with us at Royal Orchid Central Grazia , Navi Mumbai. We are elated to know that you are happy with the overall services & hospitality of the hotel. Your words of appreciation is a generous source of motivation and encouragement for us to continue offering superior value and consistent service to all our customers. We look forward to welcome you back on your next visit to Royal Orchid Central Grazia, Navi Mumbai. Warm Regards Sameer Gokhale General Manager

Response from Property: Dear Guest, Namaste !! Thank you for sparing your valuable time to review us . It is a privilege to have you stay with us at Royal Orchid Central Grazia , Navi Mumbai. We are elated to know that you are happy with the overall services & hospitality of the hotel. Your words of appreciation is a generous source of motivation and encouragement for us to continue offering superior value and consistent service to all our customers. We look forward to welcome you back on your next visit to Royal Orchid Central Grazia, Navi Mumbai. Warm regards Sameer Gokhale General Manager

Response from Property: Dear Guest, Namaste! Thank you for taking your time out & sharing your feedback & I am distress & concerned about the issue you have faced during your stay & I sincerely apologize for your experience not meeting your expectations .We strive to serve each of our valued guest with a very high standards of services. I have noted your feedback & the issues you faced during your stay. I regret that we are unable to meet your expectation & the experience that you have been is unacceptable & all the necessary steps have been taken to ensure that such lapses are not committed in the future. I request you to consider this experience as an aberration & would request you to give us another opportunity to redeem ourselves. We value your patronage & hope to welcome you back at Royal Orchid Central Grazia, Navi Mumbai in the near future. Warm regards Sameer Gokhale General Manager

Response from Property: Dear Guest, Namaste! Thank you for sharing your most constructive feedback regarding your stay with us, and we sincerely apologize for your experience not meeting your expectations. Much as we strive to serve our valued customers with highest and consistent standards of service, we regret that we have not been able to measure up to your expectations this time. May we request you to consider this as an aberration not reflective of our regular service standards and not to let this be an indelible perception. We would certainly make the necessary amendments in this respective area so as to let our valued customers have a pleasant experience always and maintain confidence in the services of our hotel. We hope you will not hold this experience against us and will offer us another opportunity to look after you in a manner that you expect and so rightfully deserve. Warm regards, Sameer Gokhale General Manager