TinaLC
April 30, 2025
The hotel gave me the wrong room and refused to change it. I still refused to change it even when I showed it to the reservation. The attitude was cold. Later I contacted Ctrip customer service. Ctrip contacted the hotel at 5 am in China to help me solve the problem. After I got the room I deserved, the attitude of the front desk was even colder and very *. After traveling in the Bahamas for a few days, I basically have the same impression of this country, no credit, no sense of service. I have stayed in Holiday Inns in many countries, and this is the worst. Maybe the Bahamas is too beautiful, so they don't care at all.
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