Hotel Base Nara

Hotel Base Nara Reviews

Hotel Base Nara

Aburasakacho 438-1, Nara City, Nara Prefecture, 630-8247, JapanView Hotel Details
Hotel Base Nara
Hotel Base NaraHotel Base NaraHotel Base Nara
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Hotel Base Nara Guest Reviews

4.2/5
Very Good
19 review
Verified reviews
Location4.2
Amenities4.1
Service4.2
Cleanliness4.1
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All reviews(19)
Positive reviews(9)
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Negative reviews(1)
getrekt
Bed in Standard Mixed Capsule Room
Stayed in Jul 2023
Solo travelers
1 review
2.7/5
Posted on Aug 13, 2023
There are so many different things with the hostel, which mark my words it is, rather than a hotel. Lets start with the good - It's somewhat is a decent location, about 10minutes walk from the JR nara stop (uphill though) It's a somewhat modern building and have usual features that occur in most mid tier places in Japan. Unfortunately, there are so many big and small issues that just make the stay unpleasant. Bad - Firstly, showers are unavailable from 10am-3pm, for "cleaning", but I am pretty sure it is never done. You will need to go to another floor to shower if you are in a mixed dorm, because the mixed floor hosts the female showers, so if you're a man, you need to go through the common room through people sitting down and shower and then go back through. It's honestly a nightmare, to top this off when you need the bathroom two ridiculously tiny ones are inside near the kitchen, and the slightly bigger are actually outside and are melting inside. All the hallways and lift are ridiculously hot too, so youre sweating again before you've even returned to your room. When you are in the shower, unfortunately it's just full of hairs, different size, length and colours. This was directly at 3:05 when it should have been "cleaned". The cleaning staff are just doing a very poor job all around. Now, let's move on to the bedrooms, and what a mess it really is. On paper, they look nice and even when you walk in, it seems okay. But then people start to come in and out of the room using the touch pad and every single key makes a loud noise, followed by a song, and once the door closes behind it plays more songs. And, if you want to leave to use the bathroom? You have to press a button that automatically unlocks it and plays another round of beeping. I have no idea why on God's earth this isn't am disabled or had the speaker wire cut. And finally, the actually area you sleep. You are given the bedsheets, bottom sheet, and pillowcase, and you are expected to make your own bed. Now, although this placed isn't expensive, it isn't exactly cheap either. The last thing after arriving and not being able to shower, is to make your own bed. But, to make matters even worse. It's ridiculously hot inside the wooden box, everyone is equipt with a fan, because my god do you need it. All in all, it wasn't a great experience. The staff at the front desk are lovely and it's really not their fault. The cleaning really needs to be sorted. It's a real shame, because I really think if the installed a few more air conditioning units in the common room indoor bathrooms, and the hallways it would be a better experience. But, the cleaning really needs to be improved. I have included pictures of different times of going to bathroom, and it's just dirty. Please just buy more ac units, and hire two full time cleaners, who make your beds and check the bathrooms hourly. People will pay more money for a better experience.
Response from Property: Thank you for staying at HotelBaseNara.We are also delighted to receive your valuable feedback on your busy schedule.The lack of cleanliness and the inconvenience of the guest rooms.We are aware of the fact that there are many situations that need improvement and sincerely apologize.We will improve the quality of cleaning and make the inside of the facility a comfortable temperature.Thank you very much for taking time out of your busy schedule to fill out this message for us.
JIAN
Family Room for 1 to 5 People(Shared Bathroom and Toilet)<1>
Stayed in Jul 2023
Family
6 review
3.2/5
Posted on Aug 22, 2023
The toilet is far from the room, which is a bit inconvenient, but overall it feels clean and the staff are friendly.
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Response from Property: この度はHotelBaseNaraに滞在いただき、ありがとうございます。また、お忙しい中にレビューを記載いただき、誠にありがとうございます。施設内の間取りやアメニティにご不満があったと推測いたします。弊社の宿泊施設は日々、クォリティーアップに励んでおります。もし次回も奈良にお越しの機会がございましたら、是非、Hotel Base Naraへお越し下さいませ。お客様が快適に過ごせるよう、万全を期してご対応させて頂きます。この度はお忙しい中レビューを記載して頂き、誠にありがとうございました!
Guest User
Bed in Standard Mixed Capsule Room
Stayed in Oct 2023
Solo travelers
3 review
5.0/5
Outstanding
Posted on Nov 21, 2023
First of all, the service staff is warm and thoughtful, with a friendly attitude! They told us the precautions, the hotel is clean and hygienic, and they also covered the quilt by themselves. The bathroom for showering is especially clean. Every guest is very conscious and tries to control themselves not to disturb others. It's great!
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Response from Property: 感謝您入住奈良基地酒店。我們也感謝您在百忙之中寫下充滿讚譽的評論。我們很高興您對我們服務人員的素質和酒店的整潔表示讚賞。如果您在奈良的住宿是一次美好的體驗,我們將非常高興。我們期待您下次光臨奈良基地酒店。非常感謝您花時間寫下您的精彩點評!
BD buhuifei
Bed in Standard Mixed Capsule Room
Stayed in Sep 2023
Solo travelers
9 review
5.0/5
Outstanding
Posted on Jan 27, 2024
A more convenient youth hostel. The mixed capsule room is noisy, so I usually choose a single room. The public area is very comfortable.
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Response from Property: 感謝您入住奈良基地酒店。也感謝您花時間寫評論。如果您在我們的住宿體驗很棒,我們會非常高興。希望您下次還能選擇入住我們的酒店。感謝您花時間寫評論。
Anonymous User
Bed in Standard Mixed Capsule Room
Stayed in Sep 2023
Solo travelers
7 review
4.7/5
Amazing
Posted on Oct 17, 2023
There is a terrible problem with the shared room. There is a loud beeping sound when opening and closing the door. Those who are not familiar with it should be careful.
Original TextTranslated by Google
Response from Property: 感謝您入住奈良基地酒店。我們也非常感謝您的寶貴時間和反饋意見。我們將立即採取措施,解決開關合租房門時發出很大嘟嘟聲的問題。對於您在入住期間的不適,我們深表歉意。希望您下次還能選擇我們的住宿。
Will ·laokele
Bed in Standard Mixed Capsule Room
Stayed in Oct 2023
Solo travelers
17 review
5.0/5
Outstanding
Posted on Dec 29, 2023
Good location, friendly lady
Original TextTranslated by Google
Response from Property: 感謝您入住奈良基地酒店。也感謝您在百忙之中撰寫評論。我們全體員工都很高興聽到您喜歡我們酒店的位置。我們非常高興聽到您在奈良度過了一段美好的時光。希望您下次再來奈良時,還能選擇我們的住宿。非常感謝您在百忙之中寫下您的精彩點評。
Anonymous User
Double Room with Shared BathRoom and Toilet
Stayed in Oct 2022
Family
80 review
5.0/5
Outstanding
Posted on Nov 6, 2022
Very good 👍
Original TextTranslated by Google
Response from Property: 感謝您入住奈良基地酒店。也感謝您的好評。我們很高興您將我們的設施評為 “非常好”。如果您在奈良的住宿是一次美好的體驗,我們將非常高興。我們期待您下次再次光臨 Base Nara 酒店。我們期待再次見到您。非常感謝您在百忙之中寫下您的精彩點評!
Guest User
Double Room with Shared Bathroom
Stayed in Apr 2024
Couples
7 review
5.0/5
Outstanding
Posted on May 20, 2024
乾淨衞生,離奈良公園很近,慢慢走過去很舒服。房間號和密碼會提前發,辦理入住很絲滑,公共區域很安靜,值得。
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Response from Property: 感謝您入住奈良基地酒店。也感謝您花時間寫下精彩的評論。感謝您對酒店清潔衞生、奈良公園交通便利以及順利辦理入住手續的讚賞。如果您在奈良的住宿是一次美好的體驗,我們將感到無比高興。我們期待您下次光臨。非常感謝您在百忙之中寫下您的精彩點評!
Anonymous User
Superior Family Room
Stayed in Jul 2024
Family
8 review
5.0/5
Outstanding
Posted on Oct 1, 2024
設施比較齊全,孩子進去就很喜歡。
Translate
Response from Property: 感謝您入住奈良基地酒店。也感謝您在百忙之中寫下精彩的評論。我們的全體員工都很高興您對我們提供的設施表示讚賞。如果您在奈良的住宿是一次美好的體驗,我們將非常高興。我們期待您下次再次光臨 Base Nara 酒店。感謝您在百忙之中抽出寶貴時間撰寫精彩點評。