Best Western Hotel dei Mille

Overall, I liked it. The location is of course specific next to the train station. Active street trading of people from Africa and Asia. But everything is fine in the hotel itself. Clean and comfortable. I recommend it if you arrive by train. But the surroundings spoil the impression of Naples. I recommend visiting other areas and of course Pompeii.

We liked the hotel. It is located on a very busy street. If you open the window, it is noisy. We did not open it. But there are cafes and shops nearby. Breakfast is 10 euros, not 8 euros, as stated in the description on the trip.com website. The breakfast was good. A little bit of everything: sausages, sliced ​​sausage, cheese, fruit, croissants, eggs, tea, coffee, nuts, Nutella, yogurt, sun-dried tomatoes, etc. There is a small refrigerator in the room, a minibar is included in the price, which was very pleasing! Friendly staff. The only thing I didn't like was the hum of the ventilation. Maybe it was only in our room?

La chambre, la salle de bain sont très agréables. Par contre le quartier est sale et peu rassurant. L'avantage est sa position près de la gare. Le point négatif est la taxe de séjour de 9 € pour 2 personnes pour 1 nuit réclamée à l'arrivée alors que sur la réservation une taxe de 14 € était déjà incluse.

Atención al cliente La atencion del personal en general buena, excepto por un chico del turno vespertino, le solicitamos una plancha y nos dijo que no había ese servicio, otro día por la mañana preguntamos a la recepcionista en turno y nos dijo que si contaban con dicho servicio, por la noche le volvimos a solicitar la plancha al chico que había dicho que no y volvió a decir que no lo tenían, le insistimos y envió un mensaje y después de eso inmediatamente trajo la plancha, una actitud poco amable la de ese muchacho, no supe si nombre