Nantes Hotels with Airport pickup service

Very nice staff, pretty hotel, right across from the gare and tram, around the corner from the castle and old town center. Those are the “goods”. However, we were given family room 111 which faces the street. The air conditioning was not working well, and when we opened the windows, there was the sound of the train, people fighting, or couples. We asked to have the air fixed but were just as uncomfortable the second night. The “rooms” are separated by sliding bamboo curtains, which made it impossible to sleep until the last person went to bed. Breakfast was very sp**** at the €14 per person charge. But reception staff was impeccably nice. I think we would choose a real hotel with real beds and real doors next time.

The hotel was a little further out than I expected as it says central, also the room we were given was lovely but a few things need improving, the bathroom stunk of garlic when we arrived, just the bathroom and it went on opening the door and spraying perfume after a while but smelt liked they cleaned it with garlic oil, also there is no fan or air-conditioning and it was very warm, we had the windows open but both my daughter and I got eaten alive by mosquitos so a fan in the room would be helpful! Also was very noisy outside, building works opposite at 7am and uni students opposite the other way laughing and singing till the early hours so not much sleep between the noise, Hest and mosquitos! The actual room is lovely, with a kitchen area but just a few improvements would make it better.

Excellent surprise for this hotel conveniently located between Nantes city center and on the way to the airport if catching a plane. I booked a one-night stay (04th - 05th December 2021) also based on the positive reviews read on Google and ***********. My stay in room 304 was extremely pleasant as the room is perfectly located on the courtyard, providing a quiet surrounding. The room itself is big and I was particularly impressed by its cleanliness. Furthermore, check in and check out at reception was very smooth and handled professionally. Talking to the reception team, it is obvious they genuinely like their job in the hospitality business. Their commitment, all the more resounding in this time of uncertainty, is pleasant and warm to witness. Next time in Nantes, I have found my preferred hotel :-)

Rapport qualité prix à revoir! La chambre est vaste mais pas assez vintage pour que le dénûment du décor et des équipements ne saute aux yeux. Pas de téléviseur ni de bouilloire, aucun cadre ni rideau. Une odeur d’humidité assez désagréable. Logiquement la question de la climatisation ne se pose pas pour nous mais comme il faut absolument rester fenêtre close si on ne veut pas avoir l’impression de dormir dans un abri bus, cela finit par être une préoccupation. C’est un endroit probablement commode lorsqu’on n’est pas véhiculé puisque le tram passe devant avec un arrêt mais plus difficile avec une voiture puisqu’en ville. Le parking a quelques pas est vite saturé et c’est une préoccupation dans un secteur à disque d’une heure trente. Proximité commerces.

Directrice anti commerciale et antipathique. Ne veulent pas faire la chambre alors qu un ménage était compris dans mon séjour j’ai dû le faire moi même. Ils disent qu ils acceptent les animaux mais ils considèrent que vous payez pour ne pas les « laisser en liberté dans la chambre » faudrait le mettre dans le frigo et payer 40 euros de supplément pour ça ? Puis on me dit que dans la croyance de la femme de ménage elle ne peut pas faire le ménage avec un animal dans la chambre… mais moi je paie pour ça, et dans mes croyances quand on paie on a le service qui correspond.En plus on vous harcèle avec des mots sur la porte tous les jours pour venir payer en réception. Même pas un minium d élégance et de diplomatie de la part directrice envers ses clients mécontents. En plus le microondes a eu un départ de feu électrique et un mec s’est introduit dans ma chambre en pleine nuit en essayant de passer par la fenêtre… résultat une après midi au commissariat …. A FUIR

Kind, helpful staff. Very good location. Great and exceptionally clean room. Very comfortable bed. An excellent example of the fact that it is possible to receive a very high-quality service for little money. I will definitely choose this hotel chain in my travels in the future.

It´s very comfortable and clean, so when you first enter the room it gives very good impression. It has four plugs, so you can charge all your devices. The bathroom was clean and wide. The room is not big but I didn´t miss extra space. The staff is very nice and speak at least french and english. The only point to improve is that if the parking is full you have to find a place to park in the area of the hotel, and it´s not always easy. Despite that, I would repeat because the price is very good.

This hotel is in a fabulous location. Bars, restaurants and shops all nearby. However the staff are not of the same quality. Our room had a bath but the plug did not work and so the water just drained out as fast as it came out of the taps. The device on the side of the bath was broken and thus the plug was useless. I mentioned to the girl on reception that there was a problem with the bath and it needed fixing. She told me she would get it fixed. Nobody arrived to fix it that day so I explained the situation to another girl the following day. Again nothing happened. Both girls were not interested and ghisvreflects very poorly on the hotel and the Mercure group in general.

I strongly advise against staying at this hotel, especially during the summer months. The hotel falsely advertises air-conditioned rooms. While there is an air conditioning unit in the room, it completely fails to cool the space. Despite multiple complaints to the reception, the issue was never resolved. Staff provided inconsistent information and solutions, often resulting in delays or no action at all. To make matters worse, the room cleaning was substandard with frequent omissions such as trash removal and vacuuming. I was forced to visit the reception daily to request missing services.

Nice hotel, clean and comfortable and staff pleasant. There is no lift, and the stairs are steep and quite narrow, this wasn't a problem for us, but could be for elderly or disabled people. The room was very nice, with two sets of double doors leading to a false balcony, giving good sound insulation. However we were worried about the church opposite with the bells sounding every quarter ofd an hour. We asked at reception and the receptionist said it wasn't a problem, but was a bit vague about the noise. We changed rooms to a room at the back, smaller and not as nice. It turned out we didn't need to as the bells were silent during the night. Oh well, it didn't matter too much. Showers were good and the beds comfortable. Everything was very clean, although the carpets could do with being replaced. Our son had a separate single room on the top floor which was nice, although one gained access through the bathroom! No smoking establishment and no pets. The hotel is situated in a street with several restaurants and independant shops. There is a bar next door with pinball machines which was very friendly and another great bar further up the street. Fantastic record shop a couple of doors up. The hotel is within easy walking distance of the town centre and there is on street parking about. One can see the castle by leaning out of the window!