GreenTree Eastern Hotel (Nanning Binhu Road Metro Station Qingxiu Wanda)

還湊合吧可以

兩間雙床房還可以吧

非常好 非常新

Comfortable environment, large room

This is the first time I have encountered a staff that is worse than the hotel. I have stayed here for four days in total. I have already noticed that the staff of this hotel is bad after staying for two days for the first time. I don't know what scratched my skin when I was taking a shower in the bathroom. I called the front desk to send some cotton swabs and iodine. The staff said they would send them up immediately. After waiting for 20 minutes, two packs of alcohol cotton pads were sent up. This kind of alcohol cotton pad is usually only used to wipe things. Such a big hotel can't tell the difference between alcohol and iodine? Since you can't provide the customer's needs "iodine and cotton swabs", don't you even have the most basic phone call to apologize? I don't understand. Is it difficult to say no if you can't provide it? Do I still ask you to get me iodine and cotton swabs? I really don't understand whether it is difficult for you to communicate with customers. When I checked in for the second time today, I was still hesitant because the staff of your hotel is really bad. After thinking again and again, I chose to stay because your place is close to my destination. The first stay left me with a bad impression. I didn't mean to write a bad review for you, but every staff in your hotel really needs to improve their professional level. At about 2 o'clock in the afternoon, I was still sleeping soundly, and I heard the housekeeping aunt swipe the card and go directly into my room to ask if I wanted to clean the room. ? ? ? ? ? I was speechless. I didn't take the initiative to ask you to clean the room, right? What's the matter with suddenly swiping the card to come in on my own initiative? Don't guests have the most basic privacy in your hotel? Didn't this aunt have the most basic training before taking up the post? I can't understand it. At 7 o'clock the next morning, I returned to the hotel after drinking and wanted to take a shower. I called the front desk to send two sets of bath towels up. The front desk told me that the aunt would not go to work until 8:30, and could only send them up to me. I was wondering, the aunt didn't go to work, but you went to work, right? Is it the time when the housekeeping aunt is off work, and your hotel can't provide the most basic bathing, washing and mineral water? Or is it that the noble front desk lady who answered my call at 7:58, do you look down on me, a guest who has a Ctrip order? Every second I communicated with you on the phone, the tone of your voice did not make me feel comfortable. Your noble attitude throughout the whole process seemed to be informing me that bath towels could only be delivered to me at 8:30. Other hotels can provide common needs and help even when the housekeeping aunt is not at work, but you can't? And I deliberately waited until 9 o'clock to ask you to deliver bath towels, but I didn't see any. This noble front desk lady, are you simply prejudiced against me or do you look down on me, a popular Ctrip order? Or are you special and have other profit models to serve more noble guests? Then don't answer the phone, don't embarrass your hotel with your noble image, okay? It is a service industry itself, but you don't have the most basic qualities and standards of the service industry. Your hotel is good. It has been opened for 20 years. Whether it is the location or the environment and facilities, it is not bad now. But the staff in your hotel really need to be retrained. The people are worse than the hotel. You are the first one in Nanning. I don't need a towel to take a shower, but the noble lady who answered my call at 7:58, you can't leave me a bad review. Because you are really smearing your own hotel. When I went downstairs to check out, I saw your serious look. I didn't dare to hand you the room card to check out. I gave it to the gentleman next to me at the front desk. Judging from the conversation between him and you, you should be a supervisor or a team leader. But in my eyes, the man next to you should be promoted more than you. He knows what service is and what equality is.

很不錯的！