MM44048****I came to Nanjing for a trip, and I'd like to share my honest experience. Here are the pros of this hotel:
1. **Close to the Subway:** It's about an 8-10 minute walk to the subway station without having to cross any roads. The Xinjiekou station is conveniently located near all the major attractions.
2. **Shopping Galore:** There are tons of shopping malls nearby, including Deji, Golden Eagle, Xinpai, Central, Jinlun, and Friendship, offering luxury brands and a wide variety of dining options.
3. **Standalone Building & Security:** The hotel is a separate building. You need a key card to access the elevators, so there are no unauthorized people roaming around. The elevators are fast, and the delivery robot quickly brings takeout to your room, which is super convenient.
4. **Excellent Service & Perks:** The hotel has great reviews, and they even accept package deliveries. Before my trip, I had 15 packages sent to the hotel, and the front desk accepted all of them. Later, I realized two were missing, and the robot delivered them. One package never arrived, and the front desk helped me refuse it and sent it back. Upon check-in, I received a welcome chocolate, and at check-out, I got some fruit. You can also get stamps in the lobby.
5. **Clean Room & Amenities:** The room's cleanliness was pretty good. There was some renovation happening nearby, but the noise wasn't loud, and it was generally quiet. It seemed like there were only about ten rooms per floor. The air conditioning was very cool (I had originally booked another hotel, but canceled due to renovations and elevator issues). Hot water was instant. There's a laundry room on the 2nd floor; you just drop off your dirty clothes, indicate if they can be mixed, and they'll wash, dry, and deliver them to your room.
6. **Great Front Desk Staff:** The front desk staff were diligent, patient, polite, and enthusiastic. They provided excellent emotional value.
**Cons:** The room was a bit small, smaller than I had anticipated.
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