My experience with the service was extremely disappointing:
1. We weren't contacted with the park admission details until very close to our check-in time on the day of arrival, which meant we couldn't enter the park early to explore. Moreover, the 'butler service' was practically non-existent.
2. My family and a group of foreign (Caucasian) guests entered the hotel lobby at the same time. Immediately, three staff members rushed to assist the foreign guests, while not a single person acknowledged or greeted my family. I was quite frankly appalled to witness such blatant preferential treatment towards foreign guests – it was truly an eye-opener! (I hope the hotel management considers who their primary clientele truly is in this rather remote location near the Garden Expo Park – is it locals or foreign visitors?)
3. I had been promised a room upgrade by a staff member beforehand, only to be told upon arrival that no upgrade was available?! If an upgrade genuinely wasn't possible, a proactive notification beforehand would have been perfectly fine and understandable. However, it's unacceptable to enthusiastically promise something and then fail to deliver without any prior communication.
4. The front desk informed us that the children's toiletries and slippers would be delivered ”shortly.” This ”shortly” turned into several hours. We only managed to get them after we finally caught a staff member doing the turndown service.
5. Regarding the shuttle service, we were told upon boarding that it would depart in three minutes. Instead, we waited over ten minutes for it to leave, almost causing us to miss our dinner reservation at another venue.
Your hotel's facilities, design, aesthetics, and cleanliness are all excellent. My only hope is that you seriously address and improve these service shortcomings. Thank you!
Thanks to the hotel front desk for their warm welcome. We had a great price during the event. We also received complimentary tickets to various attractions. The room was great, and they even had a capsule coffee machine. It was so relaxing to sit on the balcony with a cup of coffee and enjoy the garden view. The breakfast was excellent, especially the internet-famous beef noodles. I had a pleasant stay and will definitely visit the Hotel Indigo Garden Expo Park again next time.
I wanted to find a place to relax on the weekend, so I chose this Shanju Qiuqiu Hotel by Tangshan, which did not disappoint.
First of all, the surrounding environment is very quiet and the scenery is beautiful. Living here has a feeling of integration with nature. Secondly, the facilities are modern and complete, Dyson hair dryer, Marshall speakers, aspery toiletries... The details are full and comfortable. There is also a separate private soup in the room, the water quality is clear, and it is very comfortable to soak.
In terms of service, the staff are particularly warm and caring. Not only will welcome fruits and snacks be delivered after check-in, but also good night milk in the evening. Coffee and tea are also free. Evian, beer and Paris water in the room are also free. Breakfast will be delivered to the room intimately. Rich and exquisite. When I checked out, I also sent a sincere gift, which was superb. At the same time, the hotel also set off fireworks on the night I stayed. The staff will ensure that every guest will be put on after they arrive, and they are very happy to look in the room.
The sanitation is quite good, the room is spotless, the bath is very clean, there is no smell in the room, and I live with peace of mind.
The experience was great overall, far exceeding my expectations, and I will come again next time I have a chance.
Excellent
114 reviews
9.7/10
Price from
PHP 9,760
per night
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Exceeded the expectations! Besides the beautiful location and building, the staff was so kind and available. Me and my girlfriend have been treated so well!!!
I would like to thank in particular our receptionist 卡卡, any questions we had or issue we encountered she tried her best to help us and satisfy our needs. 👍🏻👍🏻
Thank you for your patience and good temper!!
I would also like to thank Vin who helped us with the luggages and brought us water when we were in need! 🙌🏻
Lastly i want to give a big big 👍🏻 to the hotel’s摄影师小姐姐, she’s not only fun to work with but she took some amazing pictures of me and my girlfriend in the hot springs area that will last forever as memories in our hearts 🫶🏻❤️
Will come back for sure in the future if there’s the occasion! 😊
The room was clean and tidy, the housekeeper was welcoming, we came in the off-season, and got a free room upgrade, which was very suitable for dog walking. The dog had a lot of fun, and the marmot seemed to be very interested in my dog. As soon as it saw her, it gnawed the cage. The downside is that there is too little food around, only farmhouses, and no drinks. If you like to drink, it is recommended to bring your own
I have to press Amway to this fairy homestay - Flower Luxury · Yunshang Manjing! ** This stay experience, especially the facilities of the ** room and the Sanheng system **, simply subverted my imagination of the homestay, completely reached the comfort standard of a luxury hotel!
The most amazing thing for me is the ** ”Sanheng System” (constant temperature, constant humidity, constant oxygen) in the room! I have heard of high-end residential use this before, but I didn't expect to enjoy it at the homestay! During the stay, the temperature in the room was always kept in the most pleasant state, and it would not be as hot and cold as traditional air conditioning or blowing people's headaches. The humidity is also controlled just right, the skin is not tight at all, and the breathing feels particularly smooth and fresh. When I sleep at night, it seems to be wrapped in the gentlest air of spring. I have no dream to dawn all night. I wake up and feel that the whole person is refreshed and exhausted! This kind of comfort from the inside is really a healthy enjoyment that is hard to buy with money.
The hygiene looks good. From the entrance to the usual passing by, the service staff will greet you warmly and ask if you need help with your luggage. The overall industrial style design is also different from most hotels. It is very novel. Although the buffet breakfast does not have many varieties, the quality is very good. There are also four dishes with beautifully presented dishes. Although it is Sunday, there are not many people. It is very comfortable to eat. The hotel is close to the Mirror Square and it is very convenient to go shopping.
Booked this hotel to participate in a cross-country race. The facilities, hygiene, and environment are all very good. The service is also very good. The wind was very strong that night. Because I booked it more than two months in advance, the front desk reserved a large room on the side for me. I am a light sleeper, so the front desk immediately changed me to a room slightly in the middle. They said it was slightly smaller than my original room, but the two-meter big bed was enough.
Pros:
1) located right inside the Jiangsu garden expo
2) Breakfast is delicious and lot of varieties
3) services is good, especially shout out to the front receptionist name Lucy, very friendly and helpful, also others hotel staff all very friendly
4) lovely interior
5) hot spring eventhou not many choices but still ok
Cons
1) no restaurant available nearby, only got KFC
2) outside delivery need pick up ownself at the main gate eventhou drive by the hotel staff but still very troublesome for guests like me who have 3 kids
3) indoor Swimming pool is not enough heated, water temperature should be around 20+ degree which quite cold when outside temp is at 9~15 degree
4) room wise ac temperature is not working, lucky the weather still quite cold so I don't bother to contact the hotel to complain , just open the window
overall for the Westin hotel brand, I'm quite disappointed on the facilities and rooms, but services not bad, and hotel staff are friendly
Outstanding
1913 reviews
9.4/10
Price from
PHP 5,898
per night
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9.6/10
Excellent
WWilsonCelebrated our 10th wedding anniversary here. Very nice private villa and pool, styled in a classic Chinese design. Clean, quiet, comfortable and high quality. Afternoon tea was nice also.
Minor criticism and not the hotel's fault - the area around the villas was *slightly* noisy. Fireworks, distant music and cars could all be heard. This is standard for China and it didn't spoil it for us but had hoped for somewhere totally silent. Nevertheless would go back here without hesitation.
Tip: You might want to ask them to put a bit old water in the hot spring tub. It was simply too hot for us to enter on the first night.
JJohnMarkRIf you want to be out in Nature it’s a great location, no Delivery etc. bring snacks and booze if that’s what you want.
Rooms are big, bright, clean. Staff is super friendly, no English but very helpful.
The hot springs are very relaxing surrounded by trees and stones and pagodas, can definitely spend the day jumping around the pools and relax. Just have to avoid the pools where the kids come with floaty donuts 🤷🏼♂️ But that’s just TIC. All facilities were super clean, nice sauna and shower. The buffet is Chinese with lots of variety, good stuff. Recommend for a chill couple get away or family. Singles don’t bother
AalexsuiFantastic for a family trip! The rooms are spacious. The private hot spring pool was large enough for the whole family to enjoy together, which was super fun. The front desk service was thoughtful and attentive, and it offers great value for money. It's definitely on our list for a return visit. We booked two rooms and our whole family had a blast together. The hotel's location is excellent, with plenty of dining, entertainment, and activities nearby. After the hot spring, heading to the fourth-floor terrace to enjoy the evening breeze was incredibly relaxing. The service was so warm and welcoming; they even let me work in the lobby in the evening, which was fantastic! Highly recommend!
GGuest UserAfter looking at it for a long time, I decided to go experience the hot springs with my little sisters. After placing the order, I received a call from Ctrip customer service, saying that my order was unsuccessful and that they would change me to another B&B. However, I liked the decoration style of this one very much. After negotiating with the hotel, they helped me I upgraded to another room type. When I arrived at the store, the man at the front desk was very enthusiastic and the service was attentive. The snow scenery outside was beautiful. I will come back next time [呲呲]
XXuxxuugood environment! It is also clean, although a little bit off, it is suitable for vacation, and there are many stars at night. The news response was very timely, on call, and breakfast.
Mainly because the boss is really good. I forgot to take my camera, and I didn't remember it on the return trip. I only responded when he called me. . . who understands
Will go again next time! 😭
What's the average price of hotels near Tangshan Hot Spring Resort this weekend?
According to Trip.com's data, the average price for a weekend night at hotels near Tangshan Hot Spring Resort in Nanjing is PHP 23,383. Prices fluctuate often; this rate is for reference only.
What's the average price per night of hotels near Tangshan Hot Spring Resort
According to Trip.com's data, the average price per night at hotels near Tangshan Hot Spring Resort in Nanjing is PHP 15,774. Prices fluctuate often; this rate is for reference only.
What hotels are recommended near Tangshan Hot Spring Resort?