Guest User
January 5, 2025
This time I came to "Gui Lai Xi" to experience various activities. Overall, I was very satisfied. I will choose it for the next short trip!
After parking the car in the parking lot, a shuttle bus immediately came to pick us up to check in in the lobby. The housekeeper was also waiting for us there. Adding friends facilitated the service at any time during the stay. It was very considerate and in place! After checking in, the housekeeper drove the shuttle bus to take us to the room. He helped to get things when getting on and off the bus, and other staff were also very enthusiastic!
The hotel room is large and fully equipped. The floor heating is very sufficient when entering the room, and it feels very comfortable and warm. The large terrace outside the room is surrounded by bamboo forests, the air is fresh, refreshing, and it feels very comfortable!
In the evening, I went to the hotel's "Simple Man" restaurant for dinner. Although the price is not cheap, the ingredients are really fresh and the taste is also very good! The two adults ordered more than 400 yuan of dishes, and each one was very good. I heard that the hotel's dishes are also equipped with their own farms, so we decisively went to the farm to buy chickens and vegetables after checking out the next day. The quality is really good! After dinner, the manager of the restaurant also gave us small fairy wands. We set off fireworks on the terrace next to the restaurant and had a lot of fun!
After dinner, we went to the hotel's hot springs. This time, we experienced the "private bath". The unit price was close to one thousand, but the environment was indeed high-end and worth the price. I didn't experience the "public bath" this time, so I don't know what the environment is like. One thing that is a bit pitfall is that we didn't know until we went there that the "public bath" had to wear swimsuits and was divided into men and women, so if you go to the "public bath", the family can only act separately. This setting is incomprehensible...
Finally, I praise my housekeeper Zhang Xun this time. He was very responsible and attentive throughout the whole process; the staff who drove the hotel shuttle were also very enthusiastic, on call, and had excellent driving skills; the restaurant staff were also very good, and they collected tableware and replenished dishes in time for breakfast.
The only complaint is the hotel front desk. From the time I called to book the hotel, the attitude was extremely bad. I called the front desk to inquire about the problem, but I didn't know anything and didn't coordinate or confirm. The work attitude is extremely poor and irresponsible! This happened before check-in.
After checking in, I called the front desk from the room to ask for something, but the front desk staff's attitude was still very bad. When I expressed my needs normally, he directly said to me, "Can you finish your words at once?" In addition, there were many other inexplicable remarks, especially the attitude and way of handling the matter when we fell in the room and asked the front desk if there was any medicine that could be applied. It was unbearable! Complain to the front desk staff on duty, bad review! !
Original TextTranslation provided by Google