Spa Hotels in Nakagami District

If I had the chance to choose again, I would definitely not select LEQU. The reason is that I experienced unfriendly treatment during check-in on December 20. While the female staff member at the front desk was very beautiful, her attitude was truly disappointing. 1️⃣ Our car was parked outside, so I asked if we could unload our luggage first. However, she firmly insisted that I complete the check-in process beforehand. 2️⃣ Regarding the parking lot, although it was located right next to the hotel, she handed us a confusing map. Since I couldn’t understand it, I asked her again for verbal directions. Her reluctant and unclear explanation only left me more confused. Wouldn’t it have been simpler to just say, “The parking lot is next door”? 3️⃣ Throughout the entire interaction, she maintained a sour expression. Did I do something wrong to deserve such an attitude? A bit of professionalism would have gone a long way. I have visited Okinawa many times, but this was the first time I encountered such unkind and unpleasant service. I always thought Japanese people were incredibly friendly, so this experience was genuinely shocking. I am also very disappointed in this hotel overall. It’s evident that staff training is severely lacking. Update: When we were checking out and about to leave with our car, we were informed that we needed to pay ¥10,000 for parking. We returned the car to the parking lot and went back to the hotel to clarify, only to find out that we didn’t need to pay at all. Why didn’t the front desk staff inform us of this during check-in? This oversight caused us unnecessary trouble, as we had to go back to the parking lot to deactivate the card. The entire experience was truly frustrating and disappointing.

The number of drinks and juices that you can enjoy from check-in to 21:00, and the most happy thing is snacks. There is a nice lounge where you can enjoy prosciutto, smoked cheese, donuts and ruby chocolate with alcohol, not the usual snacks, but children can enjoy. There is a pool, and you can take it to the pool side and enjoy it! The breakfast was very delicious. The room was also very large, comfortable and elegant hotel stay.

I came to Okinawa for eight days this time and stayed at EM for two days. It was a very relaxing and enjoyable experience. There is AEON in a five-minute drive from the hotel, and there are sea views and night views. The breakfast is also rich and varied. The hot springs are spacious and clean, and there is a children's game and book area. On the first floor, it is a good restaurant that can satisfy three generations of a family. The price I booked on Trip was about 10,000 yen cheaper than the hotel👍

Nicely located in Chatan Beach with AEON mall next to it and American village within walking distance. Rooms are well kept considering the older design. Good bed to sleep on. Also free milk and diapers for babies.

Excellent restaurants, I tried all three restaurants’ breakfast all so great value of money. I especially love the buffet breakfast really huge selection of food.

Service is very standard - I finally understand the meaning of other travelers' standards Room cleaning - very clean, the bathroom arrangement is very reasonable and user-friendly Relatively original, lots of spider webs🕸️ Internet celebrity coffee and swimming pool are very good Breakfast is worth it There was a light show on the beach when I was about to leave. Lucky me There is also a beautiful church nearby

Located next to the downtown seaside street of American Village, the balcony of the room has a beautiful view The breakfast restaurant in the hotel is okay. The dining table is in front of the floor-to-ceiling windows on the seaside side. The view is unparalleled. However, the only drawback is that the food options are slightly sparse. Considering the price, the price-performance ratio is not high

A hotel with good privacy, and it is suitable for couples' honeymoon and family gatherings. The facilities are relatively new, and some swimming pools have heating functions that they can be enjoyed in winter. The meals are good, and the service staff are warm and considerate.

Beautiful place! Staff were friendly and accommodating. First experience with a 5 star hotel and it was amazing! Situated right beside American Village and there were many places to just walk or cycle around and explore. Staff even helped with making a taxi booking since we had an early flight. Thank you Hilton for making the last lap of our Japan trip a memorable one! Oh and breakfast buffet was good! Wished that the items changed around but not complaining since the food was of top quality!