Fairmont the Norfolk
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Nairobi
Fairmont the Norfolk
No.1 of Cultural Hotels in Nairobi
Harry Thuku Rd, Nairobi, 00200, Kenya
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Fairmont The Norfolk is the first stop of a 3-stop magical journey in Kenya by Fairmont. The second stop being Fairmont Mount Kenya Safari Club, on the slopes of Africa’s second highest peak after Kilimanjaro, a historical property which offers the most magical experience of Kenya among its lush forest and endangered mountain wildlife. The third stop being Fairmont Mara Safari Club, on the edge of Mara River in an intimate conservancy named Olchoro, the first conservancy belonging to local communities and its unique sanctuary sheltering the two last white rhinos of Masai Mara. Fairmont The Norfolk is a peaceful haven for all guests. Since opening its doors, this iconic gem in the heart of Nairobi has remained a celebrated Kenyan landmark and boasts luxurious suites and rooms set around tranquil tropical gardens, an outdoor heated swimming pool, a serene health club and unique dining facilities. An incredible array of adventures including a visit to the famous Nairobi National Park, the elephant orphanage, giraffe centre, national museum and shopping tours await you crowning the hotel’s offerings and making each experience an unforgettable memory. Fairmont The Norfolk is home to beautiful gardens and over ten species of exotic birds in the heart of the city, as well as the showcase of a vintage transportation collection including rickshaws and a vintage Ford roadster, providing an insight into Nairobi’s rich history. Guests also have access to 24 hour valet services as well as laundry and dry cleaning services available from 9 am to 6 pm from Monday to Saturday.Show More
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Highlights
Airport drop-off available
Delicious breakfast
Free parking
Lots to doAmenities
Golf course
Outdoor swimming pool
Sauna
Spa
Massage room
Gym
Public ParkingFree
Airport pick-up
All Amenities
Property Description
Fairmont The Norfolk is the first stop of a 3-stop magical journey in Kenya by Fairmont. The second stop being Fairmont Mount Kenya Safari Club, on the slopes of Africa’s second highest peak after Kilimanjaro, a historical property which offers the most magical experience of Kenya among its lush forest and endangered mountain wildlife. The third stop being Fairmont Mara Safari Club, on the edge of Mara River in an intimate conservancy named Olchoro, the first conservancy belonging to local communities and its unique sanctuary sheltering the two last white rhinos of Masai Mara. Fairmont The Norfolk is a peaceful haven for all guests. Since opening its doors, this iconic gem in the heart of Nairobi has remained a celebrated Kenyan landmark and boasts luxurious suites and rooms set around tranquil tropical gardens, an outdoor heated swimming pool, a serene health club and unique dining facilities. An incredible array of adventures including a visit to the famous Nairobi National Park, the elephant orphanage, giraffe centre, national museum and shopping tours await you crowning the hotel’s offerings and making each experience an unforgettable memory. Fairmont The Norfolk is home to beautiful gardens and over ten species of exotic birds in the heart of the city, as well as the showcase of a vintage transportation collection including rickshaws and a vintage Ford roadster, providing an insight into Nairobi’s rich history. Guests also have access to 24 hour valet services as well as laundry and dry cleaning services available from 9 am to 6 pm from Monday to Saturday.
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4.3/5
Very GoodThe courtyard scenery is very beautiful
All 64 Reviews
Surroundings
Airport: Wilson Airport
(6.9 km)
Airport: Jomo Kenyatta International Airport
(18.5 km)
Train: Nairobi Railway Station
(4.2 km)
Landmarks: Kenya Cultural Centre
(<100m)
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Rooms
Guest Reviews
Services & Amenities
Policies
8
Deluxe Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Norfolk Signature Suite
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Daily housekeeping
Wi-Fi in room
Check Availability
2
Junior King Suite
1 King bed
Free Wi-Fi
Non-smoking
Private entrance
Daily housekeeping
Connecting rooms
Wi-Fi in room
Check Availability
10
Fairmont Room with Multiple View
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Daily housekeeping
Wi-Fi in room
Check Availability
8
Deluxe King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
1
Superior Queen Suite
1 Double bed
Free Wi-Fi
Non-smoking
Daily housekeeping
Wi-Fi in room
Stair-free main entrance
Check Availability
8
Deluxe King Room With Balcony
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
8
Fairmont Queen Room
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Deluxe Twin Room With Courtyard View
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
1
Deluxe King Suite
1 King bed
Free Wi-Fi
Non-smoking
Daily housekeeping
Wi-Fi in room
Stair-free main entrance
Check Availability
9
Deluxe Room
1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Daily housekeeping
Wi-Fi in room
Check Availability
4
Executive Suite with Courtyard View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Daily housekeeping
Wi-Fi in room
Check Availability
5
Norfolk Signature Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private entrance
Daily housekeeping
Connecting rooms
Wi-Fi in room
Check Availability
8
Deluxe King Room With Courtyard
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
Fairmont Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Hide Room Types
Guest Reviews
4.3/5
Very Good
64 reviews
Verified Reviews- Cleanliness4.3
- Amenities4.3
- Location4.3
- Service4.3
Average for similar properties in Nairobi
AI Summary
Guests appreciate the beautiful, spacious, and quiet rooms with high-quality sheets. They enjoy the delicious breakfast buffet and exceptional staff service. Clean facilities and top-notch amenities ensure a comfortable stay.
king
July 4, 2024
Nice hotel
Original TextTranslation provided by Google
Guest User
March 2, 2024
The courtyard scenery is very beautiful
Original TextTranslation provided by Google
nipa
February 12, 2024
This hotel is extremely unfriendly to Chinese people.
There were Europeans and Americans and us at the same time. The Europeans and Americans checked in directly. As for the Chinese, he said that we arrived early and asked us to pay an extra 110 US dollars to check in. Now the rooms are very empty and the occupancy rate is very low. It’s not that there are no rooms, but some rooms are not allowed to be checked in. I chose to resolutely not pay extra money, so we had to wait for three hours before checking in. We were given a very bad room, right next to the central air-conditioning main machine room, and it was noisy all night and I couldn’t sleep.
The next day, we had to check out. Our reservation page clearly stated that we could check out from 10 am to 12 pm. But after 9 am, people kept urging us to leave. We went downstairs to check out at 11:20, and the front desk said that we had to pay extra money for overtime. At the same time, Europeans and Americans checked out, and they checked out smoothly and left directly. So this hotel discriminates against Chinese people.
Original TextTranslation provided by Google
HulkJiang
February 4, 2024
Nice British style
Original TextTranslation provided by Google
Guest User
September 5, 2023
This is a real treasure of a place! The atmosphere is old world charm, the food is fabulous at TATU. The bar is excellent with service and attentiveness to you needs. The gift shop is stellar for some nice jewelry. The facilities are clean as a whistle as they say...breakfast was outstanding with so many choices. The work out facilities are just super great, and the pool is heated. Ok, lastly the ambiance of colonial Africa just fills the air, from the art, to the breezes flowing freely through this wonderful hotel!
Guest User
August 15, 2023
The environment is very good, and the service, especially the check-in speed, is hard to describe
Original TextTranslation provided by Google
QusayQais
June 25, 2023
Location and stuff super good also the food there was nice, I booked for others
TIGERLIBO
June 5, 2023
I stayed close to the street and the facilities are old
Services & Amenities
Most popular business facilities
Golf course
Off-site
Outdoor swimming pool
Sauna
Spa
Additional charge
Massage room
Gym
Public Parking
Free
Airport pick-up
Additional charge
Car rentals
Bar
Restaurant
Taxi booking service
Airport drop-off
Additional charge
Conference room
Additional charge
Multi-function room
Business center
Childcare service
Additional charge
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Outdoor swimming pool
Spa
Gym
Bar
Restaurant
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Public (not only for guests) is available Off-site parking. Reservation not needed.
Public Parking
Free
Valet parking
Free
Transportation
Taxi booking service
Airport pick-up
Additional charge
Car rentals
Shuttle service
Additional charge
Airport drop-off
Additional charge
Business Services
Conference room
Additional charge
Business center
Fax/copying service
Additional charge
Wedding service
Multi-function room
Front Desk Services
Currency exchange
Tour and ticket booking service
Safe at front desk
Luggage storage
Concierge service
24-hour front desk
Languages Spoken
Arabic
French
German
Greek
Kiswahili
Food & Drink
Bar
Room service
Lobby bar
Snack bar
Convenience store/kiosk
Public Areas
ATM
Elevator
No smoking in public areas
Smoking area
Water purifier
Garden
Health & Wellness
Golf course
Off-site
Gym
Massage room
Sauna
Spa
Additional charge
Beauty and makeup
Cleaning Services
Laundry service (on-site)
Additional charge
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Clothes steamer
Facilities for Children
Childcare service
Additional charge
Children's meals available
Accessibility
Accessible rooms available
Safety & Security
First aid room
CCTV in public areas
First aid kit
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 12:00–24:00
Check-out: 09:00–12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Gluten-free, Halal, Vegetarian
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Opened: 1903
- Renovated: 2022
- Number of Rooms: 125
Fairmont The Norfolk is the first stop of a 3-stop magical journey in Kenya by Fairmont. The second stop being Fairmont Mount Kenya Safari Club, on the slopes of Africa’s second highest peak after Kilimanjaro, a historical property which offers the most magical experience of Kenya among its lush forest and endangered mountain wildlife. The third stop being Fairmont Mara Safari Club, on the edge of Mara River in an intimate conservancy named Olchoro, the first conservancy belonging to local communities and its unique sanctuary sheltering the two last white rhinos of Masai Mara. Fairmont The Norfolk is a peaceful haven for all guests. Since opening its doors, this iconic gem in the heart of Nairobi has remained a celebrated Kenyan landmark and boasts luxurious suites and rooms set around tranquil tropical gardens, an outdoor heated swimming pool, a serene health club and unique dining facilities. An incredible array of adventures including a visit to the famous Nairobi National Park, the elephant orphanage, giraffe centre, national museum and shopping tours await you crowning the hotel’s offerings and making each experience an unforgettable memory. Fairmont The Norfolk is home to beautiful gardens and over ten species of exotic birds in the heart of the city, as well as the showcase of a vintage transportation collection including rickshaws and a vintage Ford roadster, providing an insight into Nairobi’s rich history. Guests also have access to 24 hour valet services as well as laundry and dry cleaning services available from 9 am to 6 pm from Monday to Saturday.